ResumeBird Anmeldelser 

I used ResumeBird to create a resume and paid ¥80. I had no intention of signing up for an ongoing subscription, and I do not remember knowingly agreeing to a ¥7,100 recurring charge.
I was therefore extremely surprised to discover that ¥7,100 had been charged to my credit card.
The fact that a low-cost ¥80 service can result in a much larger recurring charge that the customer may not clearly realize they have agreed to is extremely concerning.
I have already requested a refund. I am asking ResumeBird to clearly provide:
The exact date and time when I allegedly agreed to the subscription
The exact page and wording that informed me that I would be charged ¥7,100
Evidence that I explicitly agreed to the recurring subscription
A full explanation of why I was charged ¥7,100
I am not disputing that I used the ¥80 resume service. I am disputing the ¥7,100 recurring charge because I did not knowingly agree to it.
I strongly request a full refund of the ¥7,100 charge.
I have seen other users reporting very similar experiences involving an ¥80 initial payment followed by a ¥7,100 subscription charge. This makes me concerned that this is not an isolated misunderstanding.
If ResumeBird believes this charge was properly authorized, please provide clear evidence of my consent rather than simply referring me to the terms and conditions.
I hope ResumeBird will resolve this fairly and issue the refund.

제발 사기 site 이용 하지 마십시오.
저는 분명 3일 짜리 USD 1.10 결제 했지만
06-OCT-2026 USD 44.00 (KRW 59,00.00) 청구 되었습니다.

오늘 청구 금액에 대한 정확한 이유를 설명 하시고, 청구 금액 환불 해주십시오.

Please do not use this
scam site.
I specifically paid USD 1.10 for a 3-day plan,
but I was charged USD 44.00 on October 6, 2026.

Please provide a clear explanation for today's charge and issue a refund.

Avoid this site. I paid €1.00 for a trial, cancelled immediately, and was still charged €16.40 for a monthly subscription I never signed up for

I strongly advise against using this scam site. I signed up for a subscription for €1.00 and canceled it immediately afterward. Despite this, I was subsequently charged an additional €16.40 on top of the €1.00 for a monthly subscription that I never signed up for.

I have politely asked for a refund several times, but never received a response.

Be careful with the subscription.
I signed up for an 80 JPY resume service and was later charged 7,100 JPY twice (14,200 JPY total). The recurring charge was shown in much smaller text than the prominent 80 JPY offer. I requested a refund, but it was refused. The pricing and automatic renewal should be made much clearer.

サブスクリプションには注意してください。

80円の履歴書作成サービスに申し込んだところ、その後、7,100円を2回、合計14,200円請求されました。

継続課金についての説明は記載されていましたが、目立つ80円の表示に比べて、かなり小さく分かりにくい表示でした。

返金を求めましたが、返金は拒否されました。

料金や自動更新について、もっと分かりやすく表示すべきだと思います。

Update: After posting my review, I was contacted by Emma from ResumeBird Support. I provided my registered email address as requested, hoping that my case would be reviewed again. However, I received another response stating that they still refused to refund the 14,200 JPY charged to my card. My subscription has been canceled, but the money has not been returned. I am sharing this update so other users can be aware of how the subscription and refund process was handled in my case.

追記：レビューを投稿した後、ResumeBird SupportのEmmaさんから連絡がありました。再度ケースを確認するとのことで登録メールアドレスを伝えました。しかし、その後も14,200円の返金は拒否されました。サブスクリプションは解約されましたが、お金は返ってきていません。この件でのサブスクリプションと返金対応について、他の利用者にも知っておいてほしいため、この内容を共有します。

⭐ 1 Star – Extremely Disappointing and Misleading Billing Experience

I used ResumeBird only to create and download a resume. At the point of payment, I was presented with a charge of AED 1.50. I did not knowingly agree to a AED 110 monthly subscription.

I used the service for barely an hour and have not used it since. When I noticed the AED 110 charge, I immediately contacted their support team and requested a refund. Instead of addressing my concern about how the AED 110 recurring charge was presented at the time of payment, I was simply referred to their Terms of Use and told that the charge was non-refundable.

My question is very simple: If AED 110 per month was clearly disclosed before I made the AED 1.50 payment, why can’t ResumeBird provide the exact payment screen or confirmation showing this?

I find this billing experience extremely disappointing and would strongly advise users to be very careful before entering their card details.

I would not recommend ResumeBird based on my experience. I expect transparent pricing and clear consent before any recurring subscription is activated.

excecrable

絶対利用しないで。
7日間のサービスで80円を選択したら1ヶ月後に7100円の年間サブスク料金を取られた。確認したら、80円のは1週間経ったら勝手に年間契約に移るとのこと。ここまではよくあると思うが、問題は、コース選択時にその案内がなかったこと。コース登録後の確認メールにその旨が書いてあり、確認していないと更新を止めなければならないことに気付けないため請求されるようになっています。詐欺行為に近いです。絶対利用してはいけません。たった1通の履歴書で7180円かかりました。

80円のトライヤル期間の説明しかなく、自動移行の説明など支払い時に一切されなかったのに7100円の月額請求がきていて、返金求めたが返信メールに支払い時に掲載のなかった規約への案内だけが送られてきて返金を拒否されいます。
トライヤル期間の支払いは承知済みですが、自動移行の説明もなく月額請求される意味わからないので返金対応を再検討していただきたいです。

Dear ResumeBird Support,

I am contacting you again regarding charges from ResumeBird.

I previously contacted you at this email address, but I received a reply stating that my email address could not be found in your system. I am contacting you again and would like you to locate my account and review my case.

I used ResumeBird to create a resume, and I do recognize the initial JPY 80 payment on August 22, 2026.

However, I did not understand or knowingly agree that this payment would result in recurring JPY 7,100 subscription charges.

My payment history shows the following charges:

* August 22, 2026 — JPY 80
V_BETT ERCV. COMLIMASSOL
* August 29, 2026 — JPY 7,100
V._BETT ERCVLI MASSOL
* September 17, 2026 — JPY 7,100
STP*V*RESUME BIRD

I understand that the JPY 80 payment was made when I used the resume creation service. However, I did not intend to purchase an ongoing subscription, and I was not aware that I would be charged JPY 7,100 after the trial and subsequently charged again.

I would therefore like to request a refund of both JPY 7,100 charges, totaling JPY 14,200.

I would also like you to provide the checkout page, transaction record, or other evidence showing how and where the recurring JPY 7,100 subscription was clearly disclosed and agreed to before I made the initial JPY 80 payment.

I have not yet been able to cancel the subscription. Please cancel my subscription immediately and make sure that no further charges will occur.

Please review my account and respond regarding:

1. The details of the subscription associated with my account
2. The basis for the JPY 7,100 charges on August 29 and September 17
3. The checkout information showing how the recurring subscription was disclosed before my initial JPY 80 payment
4. My request for a refund of the two JPY 7,100 charges
5. Confirmation that my subscription has been cancelled and that no further charges will occur

Thank you for reviewing my case.

Best regards,

I paid 1,500 Korean won just to have my resume printed. After the payment screen, it suddenly switched to the AI analysis screen, and I just pressed a single button, but 56,000 won was charged to my card without any payment consent screen, consent, or billing. I immediately canceled the subscription and did not use anything. I was angry and immediately sent an inquiry email, but all I received was a reply saying the refund was not possible I did not see any payment consent screen or input window

2026年8月18日、履歴書を作成する目的でResumeBirdを利用し、80円の料金を支払いました。
この最初の少額の支払いについては、自分でも把握したうえで利用しています。
その後、7,100円のサブスクリプション料金が請求されていることに気づきました。私はこの金額でサブスクリプションを継続する意図はなく、請求に気づいた時点ですぐに解約しました。
ResumeBirdへ7,100円の返金を依頼したところ、最初は「会費は返金不可」との回答でした。そこで、単なる解約依頼ではなく、意図しない継続課金についての返金を求めていること、請求に気づいてすぐに解約したことを説明し、個別に再審査してほしいと依頼しました。
しかし、その後も「アカウントを再確認したが、返金可能期間内の対象取引はない」との理由で返金を拒否されました。
最初の80円の利用については理解して支払っていますが、7,100円の継続課金については意図していませんでした。気づいてすぐに解約し、継続利用する意思もなかったため、個別事情を踏まえて返金対応を再検討していただきたいと思っています。
追記：その後、ResumeBirdから返金対応の連絡があり、最初の少額決済に加えて、7,100円×2回分についても実際に返金を確認しました。返金対応については感謝しています。なお、当初は返金を複数回断られた後、Trustpilotへレビューを投稿してから再審査・返金となりました。

Good builder overall. Some templates feel a bit similar but still better than starting from scratch. Ai phrasing helped with the summary. Just remember to cancel if you only need it once

⚠️ **My experience with ResumeBird — and serious concerns about what I am now seeing on Trustpilot**

I am writing this as a follow-up to my previous review.

To begin with, I have now received the **JPY 7,100** that ResumeBird charged me for the unwanted renewal. They eventually approved the refund after I posted my experience on Trustpilot. So, financially, my case has now been resolved.

But the experience did not end there.

After receiving my refund, I looked through other reviews of ResumeBird on Trustpilot and found several people describing experiences that are remarkably similar to mine — unexpected automatic renewals, difficulty obtaining refunds, and frustrating interactions with customer support.

If these people genuinely went through what they described, **I genuinely sympathize with them**. I know personally how stressful and frustrating this experience can be, especially when you are repeatedly contacting a company about your own money and receiving generic responses instead of feeling that someone is actually listening to you.

However, I have also noticed that some of the newer reviews appear to contain wording and expressions that are extremely similar to language used in my own review. In some cases, the similarity is striking enough that it has raised serious questions in my mind about how these reviews were generated and whether all of them represent genuine independent customer experiences.

**I am not going to claim that these reviews are fake without evidence.** I have taken screenshots of the reviews and preserved the relevant information because I believe Trustpilot should be able to examine this matter independently.

If these are genuine customers, then their experiences deserve to be heard and taken seriously.

But if a company is creating, encouraging, manipulating, or otherwise influencing supposedly independent customer reviews in order to affect its reputation on a review platform, that would be an extremely serious matter.

And if my own genuine review is ever removed or suppressed simply because it is critical of ResumeBird, I will not quietly accept that.

I have documentation of my entire experience, including:

* the original JPY 7,100 charge;
* my cancellation and refund request;
* the initial refusal of my refund;
* the response stating that **“This decision is final”**;
* my original Trustpilot review;
* ResumeBird's response to that review;
* their subsequent approval of my JPY 7,180 refund;
* confirmation that the refund was eventually received;
* and screenshots of the other reviews that raised my concerns.

If my review disappears, I will provide this documentation to **Trustpilot and ask them to investigate whether their platform is being manipulated and whether the relevant reviews comply with their review policies.**

I will also seriously reconsider whether I want to use or recommend a review platform if genuine consumer experiences can be removed while potentially misleading or manipulated reviews remain.

I want to be very clear: **I am not accusing individual reviewers of lying.** I am saying that the similarities I have observed concern me enough that I believe the matter deserves proper investigation.

As for ResumeBird itself, my position has not changed.

**I will never use ResumeBird again, and I will not recommend its services to anyone.**

The refund eventually resolved the financial part of my situation, but it does not erase the stress and frustration caused by the way my initial complaint was handled.

I am posting this because consumers deserve to know what happened to me, and because I believe people should be able to make their own informed decisions before giving their payment information to a subscription service.

If you have experienced something similar with ResumeBird, I genuinely sympathize with you. Keep your emails, payment records, cancellation confirmations, and screenshots. **Document everything.**

9月13日にResumeBirdへ登録しました。登録時に表示されていた80円の料金については認識しています。

その後、履歴書を作成し、同じ日に解約手続きをしました。しかし、クレジットカードには80円とは別に、1,980円と3,180円の請求も発生していました。

私は追加の商品やサービスを購入した記憶がありません。

サポートには何度か問い合わせており、1,980円と3,180円が具体的に何の料金なのか説明を求めています。また、何を購入したのか確認するため、サービスの料金表も提示してほしいとお願いしました。

しかし現時点では、この2件の請求がどの商品・サービスに対するものなのか、明確な説明を受けていません。

80円の請求については理解していますが、登録して履歴書を作成し、その日のうちに解約したにもかかわらず、追加で合計5,160円が請求されていることには納得できません。

ResumeBirdには、私が何を購入したことになっているのか、該当する料金とサービス内容、そして私がその追加料金に同意したことが分かる根拠を明確に示してほしいです。

また、私には追加購入をした認識がないため、1,980円と3,180円、合計5,160円については返金を希望しています。明確な購入根拠を提示できないのであれば、速やかに返金対応をしてほしいです。

I am writing this review because I have not received any response from ResumeBird regarding my refund request.

I was charged JPY 7,100 for an automatic subscription renewal on September 6, 2026. I did not intend to renew the subscription, and I have not used the service since the renewal.

I immediately cancelled my subscription and contacted ResumeBird by email to request a refund.

I sent my first refund request on September 18, 2026, and sent a follow-up email afterward because I received no response. As of September 22, I have still received no response regarding my refund request.

I am asking ResumeBird that this was an unintended renewal and I have not used the service after the renewal.

I would appreciate a response from ResumeBird and a review of my refund request.

I am posting this review simply to document my experience and to ask ResumeBird to response to my case.

Be very careful with ResumeBird's paid trial and automatic subscription renewal.

On September 14, 2026, I paid KRW 1,500. At the time, I understood this payment mainly as the payment required to access and download the document I had created.

ResumeBird later informed me that this payment was actually a seven-day trial that would automatically convert into a recurring 28-day subscription costing KRW 59,000.

On September 21, 2026, I was charged KRW 59,000.

As soon as I noticed the charge, I immediately cancelled the subscription and contacted ResumeBird requesting a refund. I have not used the service during the renewed subscription period.

I contacted their support team several times and explained that the renewal was unintended, that I had cancelled immediately after discovering it, and that I had not used the renewed service.

I first asked for a refund and then asked them to reconsider my circumstances as a one-time exception.

ResumeBird repeatedly rejected the request and ultimately told me:

“This decision is final.”

What makes this particularly disappointing is that another customer on this Trustpilot page has described an extremely similar experience. That customer also stated that ResumeBird initially rejected the refund and told them that the decision was final, but after the customer posted a Trustpilot review, ResumeBird reviewed the case again and approved a refund.

I therefore do not understand why my case cannot also receive a genuine review.

I am not asking for continued access to the service. I cancelled immediately after discovering the renewal and have not used the renewed subscription.

I am asking ResumeBird to reconsider and refund the KRW 59,000 charge.

Until this matter is resolved, I would strongly recommend that anyone considering ResumeBird carefully review the paid-trial price, automatic-renewal amount, renewal date, cancellation procedure and refund terms before providing payment information.

I will update this review if ResumeBird resolves the matter and issues the refund.

Please review ResumeBird’s automatic renewal, cancellation, and refund terms carefully before using the service.

I used ResumeBird for a temporary document-related task and signed up for the free trial. I entered my payment information as part of the trial process, but I did not intend to continue using the service as a paid subscription.

After the free trial ended, I was automatically charged KRW 59,000 on September 6, 2026 for the subscription.

After noticing the charge, I contacted customer support to request both cancellation of my subscription and a refund. My subscription was subsequently canceled, and I received confirmation that I would not be charged again. However, my refund request was not approved.

I then asked whether a partial refund reflecting the unused portion of the subscription could be considered if a full refund was not possible. I also explained that I had not intended to continue the paid subscription and asked whether my case could be reviewed as a one-time exception.

Ultimately, ResumeBird informed me that its refund policy applies to renewed subscriptions and that they were unable to process a refund once the subscription had renewed. In my case, neither the full refund nor the partial refund I requested was approved.

One aspect of the experience that I found disappointing was the customer support process. The responses I received focused primarily on the fact that I had entered my payment information when signing up and on the automatic-renewal and refund terms.

I understood that these policies existed. What I was trying to find out was whether my individual circumstances could be considered as an exception. I understand that policies need to be applied consistently, but I would have appreciated a little more flexibility in considering my individual circumstances.

I received a response approximately four days after my initial email. During that time, I was uncertain about the status of both my cancellation and refund request, which I personally found stressful.

I also found the cancellation process somewhat inconvenient. In my experience, I did not see an immediate self-service cancellation option within my account, so I contacted customer support by email and waited for confirmation that the cancellation had been completed.

Because the service automatically converts from a free trial to a paid subscription, I recommend that anyone considering ResumeBird carefully check the renewal date, refund terms, and cancellation process before entering payment information.

I recognize that I entered my payment information during the trial and that ResumeBird has its own subscription and refund policies. However, after asking about both a one-time exception and a partial refund and not receiving the resolution I had hoped for, I was ultimately disappointed with the overall refund and cancellation experience.

Because of this experience, I do not plan to use ResumeBird again or recommend it to people I know.

I am sharing my experience so that other users can make an informed decision before subscribing. If you use the free trial, I recommend setting your own reminder before the renewal date and checking your subscription status before the trial ends.

Most importantly, do not assume that a renewal will necessarily be refundable. In my case, both my full-refund request and my request for a partial refund were declined.

worked fine for me. needed a quick update before applying to a few places and it took less than 20 minutes. templates look clean enough for recruiters. no drama with the download.

Useful for fresher level too. I am just out of college and the entry level templates plus some example phrasing helped a lot. Only minor thing is you have to be careful with the auto renew . Overall positive experience.