I was never sure if I was talking to a person or electronic. Everytime I spoke it never caught my full sentence. Never got thru to tell my full account number g therefore none of my points was I able... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
John was AMAZING!! He understood exactly what I needed to do( move two bunches of reservations just one day). It would have taken me 2-3 hours -maybe- to do it myself. He was efficient and easy to un... Vis mer
Selskapet har svart
The agent I spoke with was Diane Marie. She was very knowledgeable, patient, and respectful. I am excited to be visiting the Embassy Suites, St. Augustine again this year!
Selskapet har svart
Ed was very good communicator, easy to understand and patient. He answered all my questions very quickly, he was very knowledgeable with his job
Selskapet har svart
Informasjon om virksomheten
Kontaktopplysninger
4,4
Enestående
3k anmeldelser
Har svart på 99 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
The representative was very good
The representative was very good. Spoke clearly, answered my questions and heard and read back all the needed data perfectly accurate.
11. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Reservations.com
We’re so happy to hear from you! We take pride in our customer service, and it's always rewarding to know we've hit the mark. Thank you for choosing Reservations.com, we hope you keep us in mind for your future travel needs!
Kindly,
Briana S.
I need a 7165487717phone number to speak to…
I need a phone number to speak to somebody immediately
11. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Reservations.com
I’d love to help! I have searched our system but I am having a hard time finding your reservation with the information provided. Please provide me with the itinerary number beginning in H for your reservation, feel free to contact us at Reviews@Reservations.com or by calling us at 1-800-760-7718. I look forward to hearing back from you and assisting!
Kindly,
Briana S.
Extremely helpful and knowledgeable
Extremely helpful and knowledgeable
10. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Reservations.com
We’re so happy to hear from you! We take pride in our customer service, and it's always rewarding to know we've hit the mark. Thank you for choosing Reservations.com, we hope you keep us in mind for your future travel needs!
Kindly,
Briana S.
I was lied to directly that I had…
I was lied to directly that I had called a 3rd party vendor I asked 3 times if this was a 3rd party and I was told three times no it was the Best Western Miner's Inn. This is fraud. Additionally I was told they only had three rooms left. This property is empty and under construction.
10. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Reservations.com
Greetings Lauretta,
I’d love to help! I have searched our system but I am having a hard time finding your reservation with the information provided. Please provide me with the itinerary number beginning in H for your reservation, feel free to contact us at Reviews@Reservations.com. I look forward to hearing back from you and assisting!
Kindly,
Melanie P.
She was very professional and upbeat.
She was very professional and upbeat.
10. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Reservations.com
Greetings,
Thank you for taking the time to reach out and provide us with valuable feedback!
Kindly,
Melanie P.
Clear helpful service
10. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Reservations.com
Greetings,
Thank you for taking the time to reach out and provide us with valuable feedback!
Kindly,
Melanie P.
Very polite and helpful experience
Very polite and helpful experience. He was a great ambassador for your hotel.
Thank you.
Margaret Croteau
10. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Reservations.com
Greetings,
Thank you for taking the time to reach out and provide us with valuable feedback!
Kindly,
Melanie P.
Great experience with booking agent
The agent was super pleasant and helpful. Really appreciated her high level of customer service!
10. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Reservations.com
Greetings,
Thank you for taking the time to reach out and provide us with valuable feedback!
Kindly,
Melanie P.
He was very friendly and most helpful.
He was very friendly and most helpful.
9. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Reservations.com
Greetings,
Thank you for taking the time to reach out and provide us with valuable feedback!
Kindly,
Melanie P.
Great job
Great job. It worked out well to get the all the information that I needed.
10. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Reservations.com
Greetings,
Thank you for taking the time to reach out and provide us with valuable feedback!
Kindly,
Melanie P.
The rep was very patient polite
The rep was very patient polite
10. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Reservations.com
Greetings,
Thank you for taking the time to reach out and provide us with valuable feedback!
Kindly,
Melanie P.
Thorough
Agent was very thorough, professional and answered all my questions.
10. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Reservations.com
Thank you for taking the time to reach out and provide us with valuable feedback!
Kindly,
Briana S.
He was very patient and courteous.
10. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Reservations.com
We’re so happy to hear from you! We always strive to provide the best service and are glad to hear our efforts are being noticed. Thank you for allowing Reservations.com to be a part of your travel plans!
Kindly,
Briana S.
Svar fra Reservations.com
Greetings Nicole,
I’d love to help! I have searched our system but I am having a hard time finding your reservation with the information provided. Please provide me with the itinerary number beginning in H for your reservation, feel free to contact us at Reviews@Reservations.com. I look forward to hearing back from you and assisting!
Kindly,
Melanie P.
Very cordial and effective
Very cordial and effective
9. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Reservations.com
Greetings,
Thank you for taking the time to reach out and provide us with valuable feedback!
Kindly,
Melanie P.
Great job!!!!
9. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Reservations.com
Greetings,
Thank you for taking the time to reach out and provide us with valuable feedback!
Kindly,
Melanie P.
Service was excellent!
9. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Reservations.com
Greetings,
Thank you for taking the time to reach out and provide us with valuable feedback!
Kindly,
Melanie P.
Awesome customer service
8. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Reservations.com
Greetings,
Thank you for taking the time to reach out and provide us with valuable feedback!
Kindly,
Melanie P.
Short hold time and quick response
Short hold time and quick response. 😊
9. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Reservations.com
Greetings,
Thank you for taking the time to reach out and provide us with valuable feedback!
Kindly,
Melanie P.
Tarren was great.And we were booked in…
Tarren was great.And we were booked in a timely fashion.
9. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Reservations.com
Greetings,
Thank you for taking the time to reach out and provide us with valuable feedback!
Kindly,
Melanie P.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.