As frustrating as it is to have to get a guarantor in order to rent a property, these guys are absolutely brilliant.. efficient and the whole process is seamless and easy to follow and done incredibly... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I worked with Chelsea of Rent Guarantor on behalf of my daughter who is about to graduate from university and rent her first London flat. Time was tight because her tenancy start date was looming, so... Vis mer
Selskapet har svart
Came across this company online. Honestly, I don’t know what I would have done without them. Had to phone a few times in regards to application & they have been helpful & informative. I am relocating... Vis mer
Selskapet har svart
I signed, I paid and then the landlord could not complete the contract because there was an outstanding requirement I could not meet. It has been 10 days since I sent proof of the contract not being c... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Need a UK Rent Guarantor?
Kontaktopplysninger
Storbritannia
- 02071934418
- info@rentguarantor.com
- rentguarantor.com
4,6
Enestående
490 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 100 % av de negative anmeldelsene sine
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Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Excellent experience
Excellent experience, very easy and they are very helpful. Would recommend to anyone its much easier and less stress if you need a guarantor
5. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra RentGuarantor.com
Hi Rachel
Thank you for your lovely review.
We are so happy that you found the experience easy and were able to reduce some of the stress for you.
Best wishes in your new home
The RentGuarantor Team
Donna - Impeccable service
Donna was absolutely brilliant in dealing with my enquiry. Very knowledgeable and efficient. I was recommended to the company by a friend, and they do not disappoint with their customer service skills.
Thank you for helping me secure my rental property!
5. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra RentGuarantor.com
Hi Christopher
We are so happy that you loved our service from the lovely Donna!
Congratulations and best wishes in securing your new home.
Best wishes
The RentGuarantor Team
Phoned Rent Guarantor to see if i…
Phoned Rent Guarantor to see if i submit documents correctly. i spoken to one staff member called Andy M. And Jo.R And they where so helpful and kind and talked me through everything i needed to do. Would highly recommend them
30. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra RentGuarantor.com
Hi Bethany
What a lovely review!
Thank you so much and we are so happy that you found the team so helpful!
Best wishes in your new home
The RentGuarantor Team
I had a good experience with them
I had a good experience with them. They're careful to check all is acceptable with your landlord/agents before asking that you make payment which made the process feel less stressful. They are nonjudgmental, polite and helpful. Moving house is one of the most stressful times and these guys made it a lot easier. The website has a staged progress which was helpful as you can see your progress. Thanks guys!
29. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra RentGuarantor.com
Hi Spike
Thank you for your lovely review.
We are so happy you shared your experience and it is great to hear that we made such a stressful time a little easier.
We are so happy we could help you and wish you the very best in your new home.
Best wishes
The RentGuarantor Team
Friendly
Friendly, helpful, patient and professional staff. In particular Andy, Chelsea and Mike who helped us go through what would normally be a stressful experience. You are a credit to yourselves. Thank you very much for all your help.
28. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra RentGuarantor.com
Hi Trudy
Thank you for your lovely review.
I have passed on your kind words to the team here at RentGuarantor!
We are so happy we could help you.
Best wishes
The RentGuarantor Team
5 star
Great service. Very helpful staff and progress was swift and I was kept in the loop.
28. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra RentGuarantor.com
Thank you for your lovely review!
We are so happy you found our service to be 5 star, with swift progress too! We are so happy we could help you.
Best wishes
The RentGuarantor Team
Very good service
Very good service! The women I spoke with (Chelsea) was very patient with me and helped me push my application further. Forever grateful! Thankyou
27. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra RentGuarantor.com
Hi Maria
What a lovely review!
We are so happy you are receiving such great service and that Chelsea was able to help you. We are always happy to help our customers with any questions they may have.
Very best wishes in your new home
The RentGuarantor Team
5* Experience, amazing staff!
What an absolute pleasure of an experience I’ve had! I contacted these guys today and spoke to a Jo. R and she is an absolute pleasure to talk to! As a first time renter I was quite anxious and after one phone call every worry and stress I had was gone.. They explained everything I needed to know in such great detail, and assigned themselves to look after my application which I am deeply grateful for! Not even 10 minutes later after the phone call everything is approved and good to go! What an absolute credit to your team and she definitely deserves all the recognition she gets! Thank you so much!!
23. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra RentGuarantor.com
Hi Cruftie
Thank you for your lovely review!
Jo is absolutely fantastic and we are so lucky we have her looking after our customers! We are so pleased she helped make a stressful time a little easier for you.
Wishing you the very best in your new home, we hope you love your new place!
Best wishes
The RentGuarantor Team
RG.com and Lauren ( whom I just…
RG.com and Lauren ( whom I just recently spoke with) have been tremendously helpful - professional, happy to answer my possibly stupid questions - but highly recommend this company ! Also have been very flexible with my many requests !
22. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra RentGuarantor.com
Hi Hans
Thank you for tremendous review!
We are so happy to help you and any customers in any way we can. No question is ever stupid, if you need to ask it we do our very best to help.
Moving is a stressful time and we really appreciate that, so try to make customer experience as simple as possible. Lauren is fantastic and we are so happy you found her so helpful and professional.
Wishing you the very best in your new home
The RentGuarantor Team
Fab service
I received a call out of the blue... Called straight back and got through to Michael who was ever so lovely & helpful, he's a great asset. Can't fault the service received so far.
21. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra RentGuarantor.com
Hi Angel
Thank you for your lovely review!
We are so happy to hear our service is fab! Michael is absolutely lovely and loves helping our customers and we are so happy you agree!
Best wishes in your new home
The RentGuarantor Team
Donna is an absolute diamond
Donna is an absolute diamond! Sorted everything for me leaving me stress free, can't thank you enough! All the Best Donna! And Thanks Again...
21. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra RentGuarantor.com
Hi Chris
What a lovely review!
We totally agree that Donna is a diamond and from now on that will officially be her work name!
Best wishes in your new home
Donna the Diamond and the RentGuarantor Team!
Jo was lovely
Jo was lovely. I was very stressed about the process, being the first time and she took time to review my application on the phone and explain everything.
16. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra RentGuarantor.com
Hi Louise
Thank you for your lovely review.
Jo is fantastic and we are so happy to hear she was so lovely and helped explain the process to you.
Best wishes in your new home
The RentGuarantor Team
So easy and very helpful
So easy and very helpful, looking forward to working with them.
15. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra RentGuarantor.com
Hi Paul
Thank you for your lovely review.
We are so happy everything was so easy and very helpful! We look forward to working with you too!
Best wishes
The RentGuarantor Team
Thank You Michael
Nervous and with little understanding of the process, I called for some help and insight, where I was connected to Michael! He explained the entire process with clarity, transparency and patience which I so appreciated. It filled me with hope and confidence going into the application. Thank You!
Also, I flippin' loved the hold music, couldn't stop dancing!
15. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra RentGuarantor.com
Hi Wendy
Thank you for your lovely review!
We are so happy that Michael was so helpful and patient, he is fantastic! Also love that you love the hold music, nothing like a good dance in our opinion!!
Best wishes in your new home
The RentGuarantor Team
Best piece of the house move puzzle!
These guys make one of the most stressful things to go through (moving house) a load easier. Their service is second to none - Amardeep, Tom, Michael, Donna - 11/10 for these guys!! Amar in particular looked after me through my interaction with the company. He took ownership, explained everything in an easy to understand way and got the job done. Kudos! If you need a guarantor, these are well worth paying for!
14. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra RentGuarantor.com
Hi James
Thank you for your lovely review
We are so happy to hear that you loved our service and what a great shoutout to the team!! We agree wholeheartedly with you(but we are biased!!). It's wonderful to hear we helped reduce the stress load a little and wish you the very best in your new home!
Best wishes
The RentGuarantor Team
Very let down
I used this company months ago because I was desperate to secure a flat and was given no other option, and at first glance it all appeared a promising solution. However, as a young person with no savings and a low income at the time, the only people who helped me in this situation (luckily) was my family, who paid this idiotic company in full. Every other option I could have managed, such as to pay in instalments, was denied me because of poor credit score and low earnings. Yet is that not literally the point of the company, to help people who can’t afford to pay a deposit because of those problems exactly? All this caused me was a lot of tears and further unnecessary stress. It’s only because I was lucky enough to have family who were readily able to help me and step in that I was able to secure my flat, but not everyone may have that option. This company was effectively no help to me at all. This was months ago, but I have been angry and bitter about this since and as I’m now moving on to better places, I feel compelled to finally say something. I felt severely let down and would only recommend this company to my worst enemy.
1. juni 2025
Anmeldelse skrevet uten oppfordring
Svar fra RentGuarantor.com
Thank you for your review Katie
All feedback is important to us, and we are sorry to hear that you are not happy with our service and felt let down.
We would be happy to discuss directly with you so we can review the specific detail of your circumstances, please contact us at info@rentguarantor.com if you wish to discuss your concerns directly with us.
It is worth noting that we do offer a payment plan via third-parties, but we do not offer credit ourselves so payment plans are available if customers meet the Third-Party providers eligibility criteria, which is detailed on our website. We were however able to offer you our rent guarantee which means you would be able to secure a property with a professional guarantor in place.
We note that you detailed that the point of RentGuarantor is to help people who can't afford to pay a deposit. RentGuarantor provides a trusted, professional UK rent guarantor for tenants, which opens up a wider choice of rental properties and protects loved ones from financial risk, we do not deal with tenant deposits.
Once again thank you for contacting us and please do not hesitate in contacting us directly to discuss further if required.
Best wishes
The RentGuarantor Team
Great service,I will highly recommend…
Great service,I will highly recommend this company .
10. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra RentGuarantor.com
Hi David
Thank you for your lovely review!
We are so happy that you found our service was great and would recommend us!
It means a lot!!
Best wishes
The RentGuarantor Team!
As an independent student finding a…
As an independent student finding a house with a guarantor as a requirement was really discouraging until rentguarantor made it possible for me. I get to now apply for houses with my friends without worrying about the guarantor aspect
9. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra RentGuarantor.com
Hi Sana
Thank you for your lovely review!
We are so happy we could help you with a professional guarantor.
Best of luck in your new home with your friends! Exciting times!
The RentGuarantor Team
Excellent customer service I’d of gave…
Excellent customer service I’d of gave them a five no ones perfect not even me highly recommended they took any difficulty’s I had in to consideration and there advice and support was outstanding excellent customer care from Danielle highly recommended service with excellent staff customer services
2. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra RentGuarantor.com
Hi Jamie
Thank you for your review.
Its fantastic to hear that you loved our service and Danielle provided excellent care and support.
Best wishes in your new home
The RentGuarantor Team
Very helpful staff
Very helpful staff. Spoke to a man named Amardeep who was very kind and helpful.
27. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra RentGuarantor.com
Hi Mohammed
Thank you very much for your lovely review and shout out to Amardeep, he is fantastic and we are so happy you found him so helpful and kind.
Best wishes in your new home
The RentGuarantor Team
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