As frustrating as it is to have to get a guarantor in order to rent a property, these guys are absolutely brilliant.. efficient and the whole process is seamless and easy to follow and done incredibly... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I worked with Chelsea of Rent Guarantor on behalf of my daughter who is about to graduate from university and rent her first London flat. Time was tight because her tenancy start date was looming, so... Vis mer
Selskapet har svart
Came across this company online. Honestly, I don’t know what I would have done without them. Had to phone a few times in regards to application & they have been helpful & informative. I am relocating... Vis mer
Selskapet har svart
I signed, I paid and then the landlord could not complete the contract because there was an outstanding requirement I could not meet. It has been 10 days since I sent proof of the contract not being c... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Need a UK Rent Guarantor?
Kontaktopplysninger
Storbritannia
- 02071934418
- info@rentguarantor.com
- rentguarantor.com
4,6
Enestående
490 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Chelsea who was helping me with my…
Chelsea who was helping me with my application is absolutely brilliant. She has kept me in the loop every step of the way. I would really recommend this service and try and get chelsea as your case manager, she is really helpful.
8. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra RentGuarantor.com
Hi Martin
Thank you for your lovely review.
We will make sure Chelsea sees this as it is absolutely lovely to hear our customers say such brilliant things!
Thank you for choosing RentGuarantor and best wishes in your new home
The RentGuarantor Team
Supportive and responsive
Every time I called Rent Guarantor they were sure to pick up the phone. A company built on a supportive environment for sure, and I would like to point out Michael in particular who was great.
5. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra RentGuarantor.com
Hi Mohamed
What a lovely review!
Thank you so much, we will pass on your wonderful feedback to Michael who works so hard to support all of our customers!
Best wishes in your new home
The RentGuarantor Team
Brilliant Communication
Working with Clair Jones, Director of New Business at Rent Guarantor Ltd, has been an absolute pleasure for our team at Branfold Property Management. The level of communication from Clair has been outstanding since day one. She is highly professional, incredibly responsive, and consistently ensures our partnership runs seamlessly. Having such a reliable and proactive point of contact makes managing our rentals much easier. We highly recommend Clair and Rent Guarantor Ltd to any property company looking for a trusted, efficient partner.
3. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra RentGuarantor.com
Hi Team at Branfold Property Management!
Thank you so much for your lovely review!
We are so happy that you love working with Clair and are loving the service and the communication!
Thank you so much for the recommendation and for choosing RentGuarantor
Best wishes
The RentGuarantor Team
Andy M was very helpful in helping me…
Andy M was very helpful in helping me set up my account and giving me all the information I need to proceed with my application! I feel very reassured using them as my guarantor!
3. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra RentGuarantor.com
Hi Leah
Thank you so much for your lovely review!
We are so happy to hear you found Andy so helpful when sorting out your application and feel reassured using us as yor professional guarantor.
We are so happy you chose RentGuarantor and wish you the very best in your new home
The Team at RentGuarantor
These people are the best thank you so much.
These people are the best , they have helped me so much to change my life. I would 110% recommend them to everyone who needs a rent guarantor! Keep up the excellent work I’m so grateful thank you so much!.
2. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra RentGuarantor.com
Hi Sebastian
What a lovely review! Thank you!
We are so happy to help and thank you for choosing RentGuarantor.
Best wishes
The RentGuarantor Team
We're an agents and have been using RG…
We're an agents and have been using RG for a a little while now. We've recently had our first claim and we couldn't be happier with how RG dealt with the issue and legal process. Efficient and professional and no delay in payouts.
Highly Recommend for any Agents looking for Guarantor services.
2. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra RentGuarantor.com
Hi Simon
Thank you so much for your lovely review.
We are so happy to hear that you are happy with our service. It's always difficult when claims arise but our team work hard to make the process as easy as possible during this difficult time.
Thank you for choosing RentGuarantor and we are so happy you are partnered with us.
Best wishes
The RentGuarantor Team
I’m wondering why you don’t give money…
I’m wondering why you don’t give money back to loan companies when tenants move out early?
1. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra RentGuarantor.com
Hi
We are sorry you are not happy with service received.
Please contact RentGuarantor where we would be happy to discuss any concerns with the tenant directly.
Many thanks
The RentGuarantor Team
Excellent costumer service
Excellent costumer service
1. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra RentGuarantor.com
Hi Wendy
Thank you for your lovely review.
We love delivering great customer service and work hard to ensure that our customers are supported.
Thank you for choosing RentGuarantor
Absolutely excellent service from rent guarantor
I approached rent guarantor last year and signed up one of my Tennants. We had to unfortunately make a claim for loss of rent and the service we received from Kez and Lauren has been absolutely fantastic. They handled the claim with absolute professionalism and were always quick to respond to e mails and calls. They handled the eviction with little input on my part and all went very smoothly. If you’re looking to protect yourself as a landlord against loss of rent I would highly recommend you use rent guarantor.
28. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra RentGuarantor.com
Hi Robert
Thank you so much for your lovely review.
Whilst its always unfortunate that these situations arise we are so proud about how our team deal with these issues. Kez and Lauren are so professional and calm when dealing with any claims and the service you received is how we want all of our landlords to feel if the worse should happen.
Many thanks for your kind words
The RentGuarantor Team
Had a call with Donna B who was beyond…
Had a call with Donna B who was beyond helpful with solving my enquiry. She was responsive and determined to help. Thank you Donna!
28. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra RentGuarantor.com
Hi Reen
Thank you for your lovely review!
Donna is absolutely brilliant and we are so happy to hear your wonderful feedback about her!
Always happy to help and support
The RentGuarantor Team
Andy M with Adhd is a top bloke and…
Andy M with Adhd is a top bloke and easy to understand when explaining how it all works, would recommend this guy 100%!
Thanks Andy!
Keeley
27. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra RentGuarantor.com
Hi Keeley
Thank you so much for your lovely review.
Andy is fantastic and we are so happy you would recommend him, we agree with you but we are very biased so its lovely to hear our customers agree !!!
Best wishes
The RentGuarantor Team
Great customer service
Great customer service, very helpful and efficient
26. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra RentGuarantor.com
Thank you so much Holly
We are so glad you found our service helpful and efficient and we are happy to help.
Best wishes
The RentGuarantor Team
I applied near the bank holiday and the…
I applied near the bank holiday and the service was super quick.
The staff were super helpful and understanding throughout the process.
It was a very stress free application and I highly recommend.
22. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra RentGuarantor.com
Hi Jon
Thank you so much for your lovely review. We are so happy we could help!
We love helping our customers and its fantastic to hear you found the application stress free and our team super helpful.
Best wishes in your new home
The RentGuarantor Team
THE BEST OUT THERE!
Rent Guarantor are probably one of the BEST companies out there! They literally saved my life! Born in Singapore i had no guarantors, parents had passed, they helped me EVERY time I called, especially Chelsea, Micheal & Tom, this company dont mess around, they REALLY help! If it wasn't for them I had no chance...I owe them alot for their help & kind advice. Im glad I chose them & you should NOT hesitate to reach out either whether working or on benefits! They'll help...trust me.
21. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra RentGuarantor.com
Hi Zakiyyah
What an absolutely lovely review, thank you so much!
We are so happy we could help you, we love being able to help tenants out and this review really made our day.
We will pass on your lovely message to Chelsea, Michael and Tom. They are fantastic and really do work so hard to support our customers.
Thank you so much for choosing RentGuarantor and very best wishes in your new home.
The RentGuarantor Team
Non-transparent fees
If you're a tenant, ignore the 5-star reviews from landlords in the revenue-share program. Instead, imagine an amateur mom-and-pop shop drafted your contract and a loan shark handled customer relations. That's the RentGuarantor experience.
All I wanted was a straightforward service: tell me what it costs, explain the terms, let me pay for it.
It took two weeks, many emails, and many calls to get a clear answer on how much the fees are and how much they can change. In the end, they only gave us all the details in writing after we'd already paid for the first year and signed the agreement.
The people I dealt with were always kind, but they seemed to be working under instructions to dodge questions, ignore the ones they couldn't dodge, and blame lost emails for the rest. My issue isn't with them, but with whoever decided that's how a business should operate.
21. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra RentGuarantor.com
Thank you for your review.
We’re so sorry to hear that you felt our service was not as straightforward as expected. We always aim to provide clear and transparent information and appreciate all customer feedback as it helps us continue improving our service.
Our Quick Quote system is designed to provide customers with an immediate indication of costs, although we understand that some customers prefer to speak with our team directly so that any questions can be answered beforehand, which we were happy to do for you.
Fees may increase in subsequent years if there is an increase in rent, if there is no increase in rent to be paid then there is no increase in fee. Our guarantee agreement details that we allow for a 10% uplift in rent which could impact price and are therefore unable to guarantee fixed renewal pricing, as future rental values are unknown.
Our colleague Kez has responded directly to you to clarify any confusion and we have taken your feedback on board. We can also see that you have since continued on to purchase our service.
Wishing you the very best in your new home and thank you for choosing RentGuarantor.
Kez is a credit to the company and…
Kez is a credit to the company and really helpful in correspondence.
8. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra RentGuarantor.com
Hi Kez
Thank you so much for your lovely review for our brilliant Kez! She is absolutely a credit to the company and we are so lucky because we get to work with her every day!
Best Wishes
The RentGuarantor Team
Chelsea is an absolute star
Chelsea is an absolute star, she was very helpful and made a great effort to ensure the application went through within 24 hours!!! If you need something done. ASK FOR CHELSEA!
8. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra RentGuarantor.com
Hi Wang
What a lovely review! Thank you so much, we will let Chelsea know that not only do we think she is brilliant our customers do too!
Best wishes in your new home!
The RentGuarantor Team
Chelsea was really great when I spoke…
Chelsea was really great when I spoke with her on the phone about a stressful situation. She was patient, explained everything very clearly and put me at ease.
7. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra RentGuarantor.com
Hi Aideen
We are so happy that Chelsea made your situation a little less stressful and put you at ease. That's exactly what we love to hear for our customers and why we love to help.
Best wishes in your new home!
The RentGuarantor Team
Thankyou so much Chelsea for helping us…
Thankyou so much Chelsea for helping us today to get everything done in preparation for our move tomorrow. She moved heaven and earth to help us get everything sorted. Thankyou so much it means more than you’ll ever know to me and my little family🥰
7. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra RentGuarantor.com
Thank you so much for your lovely review!
We are so happy that Chelsea was able to help you, we know how important getting the keys to your home is, it means everything.
Very best wishes to you and your lovely family in your new home.
The RentGuarantor Team
Chelsea is Informative.
I've had an experience with Chelsea, she was very helpful and informative. My experience has been very positive.
7. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra RentGuarantor.com
Hi Ona
Thank you for your lovely review
We are so happy that you found the experience with Chelsea so positive, she is always happy to help our customers in any way she can.
Best wishes in your new home
The RentGuarantor Team
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.