Beware if you want a refund you have to return it to China and pay for the shipping . I returned a item in Mar 2026 and still have not received my refund....
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I am always skeptical about devices that claim to get rid of pain etc. In this case the price was worth the risk. I have a worn Rotator cuff, supraspinitus tendon. After using it faithfully 20 minute... Vis mer
Terrible device. Essentially a very mild heating pad with a slight vibration. Doesn’t work for me and have to send back to China for refund ( at my expense ). Awful service. Dont waste your... Vis mer
Selskapet har svart
Due to years of lying on my side and supporting my upper body weight with my left elbow, my shoulder muscles and joint became very sore. The soreness was getting worse with the passing months and I kn... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Dedication to Wellness!
Kontaktopplysninger
30 N Gould St STE R, 82801, Indian Shores, USA
- +1 727 459-1440
- support@relieflylab.com
- relieflylab.com
2,6
Under middels
196 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 14 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av to uker
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Good item if it fits
I bought the knee support but it kept falling down so I contacted Reliefly for details to return. The options were a refund of 20% and keep the item, a 70% store credit and keep the item or return for a full refund. I had no use for it so I opted to return for a refund. I did not realise that the item would need to be returned to China which cost more than £12 from the UK. I returned it anyway and it was received over a week ago but still no refund. I know that the usual feedback to reviews will ask for an order number so here it is Order Number #8143
PLEASE REFUND ASAP!
After waiting another 2 weeks since this review and providing all the details requested I am now being ignored. Don't fall for their scam!
3. desember 2024
Anmeldelse skrevet uten oppfordring
Svar fra Relieflylab
Thank you for reaching out and sharing your feedback. We sincerely apologize for the inconvenience you’ve experienced. Your feedback is valuable to us, and we’re committed to resolving this issue promptly.
Our team will get in touch with you shortly to provide an update and address your concerns.
Thank you for your patience and understanding.
Best regards,
Great relief of pain in the shoulder
I am very happy with this shoulder heat and massage. It has helped me greatly with the pain caused by frozen shoulder.
7. januar 2025
Anmeldelse skrevet uten oppfordring
Svar fra Relieflylab
Great to hear — thanks for the feedback! 😊
I have never received the product and…
I have never received the product and was about to send an email about why I haven't received it yet. I can't do a review if I don't have it.
5. januar 2025
Anmeldelse skrevet uten oppfordring
Svar fra Relieflylab
Thank you for reaching out and providing your valuable feedback. We understand your concern and are here to assist you. Could you please provide your order number so we can look into the status of your delivery and resolve this issue promptly? We appreciate your patience.
I ordered this on Dec 9 th and still do…
I ordered this on Dec 9 th and still do not have this, I feel I paid a lot for this and am in a lot of pain with my shoulder. I even sent an email but have no response from them, have I been scammed? The tracking gets you no where,
9. desember 2024
Anmeldelse skrevet uten oppfordring
Svar fra Relieflylab
Thank you for reaching out and providing your valuable feedback. We understand your concern and are here to assist you. Could you please provide your order number so we can look into the status of your delivery and resolve this issue promptly? We appreciate your patience
Works as advertised
The shoulder massage and heat are just what was advertised. It is helping with the pain and hopefully doing some healing.
1. januar 2025
Anmeldelse skrevet uten oppfordring
Svar fra Relieflylab
Great to hear — thanks for the feedback! 😊
I would love to write a review but I…
I would love to write a review but I still have not received my order!!!
Order #18636.
3. januar 2025
Anmeldelse skrevet uten oppfordring
Svar fra Relieflylab
Thank you for reaching out and providing your valuable feedback. We understand your concern and are here to assist you. Could you please provide your order number so we can look into the status of your delivery and resolve this issue promptly? We appreciate your patience
worst express shipping ever
I ordered before Thanksgiving with express shipping and i havent received it yet its january 2nd and there tracking is worthless. would love to review there product but don't have it !!!
2. januar 2025
Anmeldelse skrevet uten oppfordring
Svar fra Relieflylab
Hi Debra,
We sincerely apologize for the delay and the inconvenience caused. We have received your request and are actively working on resolving the issue. Could you please provide your order number so we can investigate and provide you with an update on your shipment? Thank you for your patience.
Dishonored the Free Shipping Advertised
The product works as advertised, however the free shipping offered at the time of purchase was not honored and I was billed $30 for shipping. When I contacted customer service it was identified that their shipping policy had changed. When I sent them the invoice I received, which clearly showed a price $30 less due to the free shipping, they just repeated the fact that their shipping policy had changed and that they will be updating their website soon to show this change. When I finally received the package, which did take quite a while, because it was shipped from China and it most definitely was not manufactured in the USA.
5. desember 2024
Anmeldelse skrevet uten oppfordring
Svar fra Relieflylab
Great to hear — thanks for the feedback! 😊
I ordered the shoulder massage unit on…
I ordered the shoulder massage unit on December 14th and have yet to receive the product. Had we known it wasn’t made in the USA I wouldn’t have purchased it. The tracking is useless.
29. desember 2024
Anmeldelse skrevet uten oppfordring
Svar fra Relieflylab
Hi Patty,
Thank you for reaching out and sharing your concerns. We sincerely apologize for the delay and any inconvenience caused. We have received your feedback and requested the order details via Trustpilot. Once we have the necessary information, we will look into this matter and get back to you shortly with an update.
Your patience is greatly appreciated, and we are committed to resolving this for you.
It's been weeks and weeks
It's been weeks and weeks. Still nothing. Tracking shows it's still in China. I've called only to be told they will open a claim. SCAM IM SURE!!!
28. desember 2024
Anmeldelse skrevet uten oppfordring
Svar fra Relieflylab
Hi Wally,
Thank you for reaching out and sharing your concerns. We sincerely apologize for the delay and any inconvenience caused. We have received your feedback and requested the order details via Trustpilot. Once we have the necessary information, we will look into this matter and get back to you shortly with an update.
Your patience is greatly appreciated, and we are committed to resolving this for you.
I have never received my order!!!
23. desember 2024
Anmeldelse skrevet uten oppfordring
Svar fra Relieflylab
Thank you for bringing this to our attention. We have received your feedback regarding the non-delivery of your order and are currently working on your request.
Our team is investigating the matter, and we will provide you with an update as soon as possible. We appreciate your patience as we resolve this issue.
If you have any additional details, such as your order number or tracking information, please share them to help expedite the process.
I’ve waited a month and have not…
I’ve waited a month and have not received the product. I think it is a sham and I was screwed! Where are my shoulder massagers?
23. desember 2024
Anmeldelse skrevet uten oppfordring
Svar fra Relieflylab
Thank you for bringing this to our attention. We have received your feedback regarding the non-delivery of your order and are currently working on your request.
Our team is investigating the matter, and we will provide you with an update as soon as possible. We appreciate your patience as we resolve this issue.
If you have any additional details, such as your order number or tracking information, please share them to help expedite the process.
I ordered and paid for a device on…
I ordered and paid for a device on 12/8/24. It’s been 3 weeks and I still haven’t received it.
21. desember 2024
Anmeldelse skrevet uten oppfordring
Svar fra Relieflylab
Thank you for bringing this to our attention. We have received your feedback regarding the non-delivery of your order and are currently working on your request.
Our team is investigating the matter, and we will provide you with an update as soon as possible. We appreciate your patience as we resolve this issue.
If you have any additional details, such as your order number or tracking information, please share them to help expedite the process.
Pain in shoulder virtually gone
Pain in shoulder virtually gone. Had been fighting it for almost 2 years
1. september 2024
Anmeldelse skrevet uten oppfordring
The shoulder unit is great!
The shoulder unit is great, helps me a lot. I've ordered the neck and back units and am awaiting delivery.
13. desember 2024
Anmeldelse skrevet uten oppfordring
Still hoping for more help
The purchasing experience went great. Shipping was quick and the ahoulder wrap is as described. I’m unsure how much the therapy is helping long term. If I am hurting and unable to sleep using the heat, infrared, and massage does seem to help. I probably should have gone to a doctor sooner after my accident.
5. desember 2024
Anmeldelse skrevet uten oppfordring
I still haven’t received my order
I still haven’t received my order
3. desember 2024
Anmeldelse skrevet uten oppfordring
It did not work for me
It did not work for me, Im having a hard time getting a refund, not as easy as it says on commercial, they want me to take a video, pictures and send to them, they also want me to pay costumes, they are NOT in the USA
16. oktober 2024
Anmeldelse skrevet uten oppfordring
Svar fra Relieflylab
Thank you for reaching out, and we understand your frustration. We recognize that the return process may seem complicated, but as a business, it is our legitimate right to request documentation, such as a video and pictures, for verification purposes. This is clearly stated on our website.
Additionally, as mentioned, the return process requires the customer to cover the return shipping costs, as outlined in our policy.
We truly want to resolve any issues you’re facing and are here to assist you. Please let us know if there’s anything we can do to make this process smoother for you.
Best regards,
Husband loves it!
I bought this for my husband about 15 weeks after his rotator cuff surgery because he was still experiencing a lot of pain, especially after doing too much physical activity with that arm. It gives him a lot of relief at the end of the day and he does not feel the pain in the morning.
12. november 2024
Anmeldelse skrevet uten oppfordring
I was hesitant to try this product
I was hesitant to try this product. I was going to return it once I received it. Instead, I gave it a try because I have severe pain in both shoulders when reaching for something up high or down low. I have been using this product for a few weeks now and I am receiving relief in both my shoulders. As of this time I highly recommend this product. I am hoping though it is just not masking the problem I have with my shoulders.
27. november 2024
Anmeldelse skrevet uten oppfordring
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