Regus is terrible. I am currently renting in the Leesburg center, I can't wait for my lease to be up. Beware. In response to managements reply: Yes it is partially staffed, but the doors are loc... Vis mer
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Beliggenhet
Bytt filial13800 Coppermine Road, Dulles, 1st, 2nd and 3rd Floor, 20171 Herndon, VA, US
•Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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Everything about my experience with Regus has been exceptional. Beginning with the online scheduling, it is a seamless process. The reception staff is ALWAYS welcoming, professional, helpful and ready... Vis mer
Regus is the worst place to move your office. By the time I realized it, it was too late. They will milk you till your last breath and find ways to charge you in every possible way. Poor customer serv... Vis mer
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Great experience! offices are great, clean and bright. Staff is very helpful as well
Informasjon om virksomheten
Skrevet av virksomheten
Regus helps businesses find and create the right workplace for their people. Offering choice, flexibility, community, custom workspaces and consistently professional locations all over the world.
Kontaktopplysninger
13800 Coppermine Road, Dulles, 1st, 2nd and 3rd Floor, 20171, Herndon, VA, USA
- 7032341200
2,6
Under middels
4 anmeldelser
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Regus is terrible
Regus is terrible. I am currently renting in the Leesburg center, I can't wait for my lease to be up. Beware. In response to managements reply: Yes it is partially staffed, but the doors are locked. Packages and documents can not be delivered during times that it is not staffed. Yes the items that I noted have been resolved, but definitely not in a timely manor. And, as evidenced by management's response they are good at corporate talk. When issues are escalated they just give it lip service, dismiss it, or it takes a long time to get addressed, from ants in my office to currently a broken light switch so the hallway leading to my office is dark. So unprofessional.
22. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Regus - Virginia, Northern Virginia - Dulles Corner
Hi Jean,
I'm sorry to hear about your disappointment.
We would like to clarify that the centre is partially staffed, with team members available on site during scheduled periods. Outside of these hours, the centre inbox continues to be remotely monitored so that customer enquiries can be attended to as promptly as possible.
We also recognise the importance of providing a smooth experience for visitors. As part of our ongoing improvements, we are currently in the process of implementing a remote access solution to enable visitors to access the centre remotely when a team member is not on site.
We’re pleased to confirm that the ant issue has been resolved and the faulty light switch in the hallway was already repaired last week.
A member of our team has already contacted you on this, please continue to speak with them for further support.
Thank you.
Lorraine Brule
Global Customer Service at Regus
Regus is the worst place to move your…
Regus is the worst place to move your office. By the time I realized it, it was too late. They will milk you till your last breath and find ways to charge you in every possible way. Poor customer service and "hell with you attitude"
17. oktober 2023
Anmeldelse skrevet uten oppfordring
Svar fra Regus - Virginia, Northern Virginia - Dulles Corner
Hi Kapil, I’m very sorry to hear of your disappointment.
We certainly do not agree with your comment on ‘find ways to charge you in every possible way’ as we always ensure transparency in our invoicing process.
Regardless of the reason, I understand how frustrating it can be and apologize if we did not provide the level of service that you expect and deserve from Regus.
I’d love to further help you, but you’ve posted anonymously, which stops me from being able to contact you.
Please can you email me at lorraine.brule@regus.com with more details, such as your company name and/or account number? This information is available on your invoices.
Best,
Lorraine Brule
Global Customer Service at Regus
EXCEPTIONAL IN ALL WAYS
Everything about my experience with Regus has been exceptional. Beginning with the online scheduling, it is a seamless process. The reception staff is ALWAYS welcoming, professional, helpful and ready to assist. The offices and building are well kept and stylishly appointed. My only regret is that you do not have Saturday availability.
19. september 2023
Great experience
Great experience! offices are great, clean and bright. Staff is very helpful as well
5. juni 2023
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