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Regus - Leeds City West Business Park Anmeldelser 

3
•
TrustScore 3 av 5

2,8

Forretningssenter
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Beliggenhet

Bytt filial

Gelderd Road, Building 3, City West Business Park, LS12 6LN Leeds, West Yorkshire, GB

•
8000608702

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Informasjon om virksomheten

  1. Forretningssenter
  2. Utleie av konferanse- og møterom

Skrevet av virksomheten

Regus helps businesses find and create the right workplace for their people. Offering choice, flexibility, community, custom workspaces and consistently professional locations all over the world.

Kontaktopplysninger

  • Gelderd Road, Building 3, City West Business Park, LS12 6LN, Leeds, West Yorkshire, Storbritannia

  • 8000608702

2,8

Middels

TrustScore 3 av 5

3 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

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På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.

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2,8

Alle anmeldelser

(3)

2 600 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon
Vurdert til 1 av 5 stjerner

Stay away from any Regus office

Stay away from any Regus office, they lie and even break their own contract.

They won't pay you your retainer back and will move the goal posts to suit them, nightmare company, utterly horrific experience.

All we wanted to do was leave to another office and they have made it so difficult and still are causing stress and upset.

Stay away from Regus

In regards to your reply, my comments are fully justified. There is no balance to pay on that office. According to your terms and conditions you cannot hold a retainer for office rent. We had 2 offices. One has ended all fully paid and as you didn't return the retainer in the 30 days we held back on the payment for the other office ending in May. Whilst you owe us money, why should we pay more.

Even your reception team said we should have had the payment as they are on totally separate contracts. We will continue on social media until everything is sorted as the treatment we have had over the last 2 years has been disgusting

1. januar 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Regus - Leeds City West Business Park

Hello Richard,
We recognise your disappointment but your comments are unjustified.
Your agreement ended on 30 November 2024 but you have a pending balance on your account which prevents us from refunding you just yet. Please settle your pending balance and then your refund will be swiftly processed.
We’re already in contact with you directly and will clarify there if you still have pending concerns. Thank you for your cooperation.
Regards,
Michelle Spire
Assistant Global Customer Service at Regus

Vurdert til 1 av 5 stjerner

Getting wrong hiked bills all the time…

Getting wrong hiked bills all the time !!!!

30. mai 2024
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Svar fra Regus - Leeds City West Business Park

Hi Selestine,
I’m sorry if you felt the need to escalate this.
I’ve reviewed your account and cannot see any inaccuracies, you have been invoiced the same monthly fee as the agreement you signed. However, there are invoices that are pending payment. This has led your account being restricted. We greatly value your business and want to maintain a positive working relationship with you. However, the current payment situation needs to be resolved.
A member of my team has tried to contact you multiple times requesting additional details regarding these “hiked bills“ but has not received an answer. Please respond in order for him to help.
Kind regards,
Michelle Spire
Assistant Global Customer Service at Regus

Vurdert til 1 av 5 stjerner

Absolutely rip you off

Absolutely rip you off, renew contracts without you knowing and rake money even though they had been informed of us leaving. Office total sub standard always red hot with no way to control temperature.

19. mars 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Regus - Leeds City West Business Park

Hi Christopher, I’m sorry if you felt the need to escalate this.
We certainly do not agree with your comment on ‘renew contracts without you knowing and rake money’ as we ensure the customers are informed in everything we do.
We take renewals very seriously and ensure that the process, which is very simple, is communicated to customers upfront. Prior to any renewal, our customers receive a courtesy email reminder. According to our history, you received this email on 09 November 2023 with detailed information on prices, terms and the option of ending the agreement if you no longer require our services. However, you have then chosen the option to renew your agreement for 3 months ending on 31 May 2024. A confirmation email has been sent to you on the same day. You can check these emails in the Account > Documents section of your online account (myregus.com).
We have escalated your concern about the temperature control to your centre team who has confirmed that that this has since been resolved.
Should you require further information or support in this matter, please feel free to contact your centre team who remains your key contact here.
We appreciate your business.
Best,
Lorraine Brule
Global Customer Service at Regus

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

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