Redspot Car Rentals Anmeldelser 21 491

I rented a car from Brisbane in march, I Paid they told me to pay an extra 100 deposit returnable after return, Which was never done, Now they are taking more from my account, I am taking this to A Current Affair Not happy
Liverpool Men's Shed,

Travelled to Brisbane on business. Did the pre-check in the night before to save time. Still waited in a queue for an hour at collection with just about 5 other people in front of me. Not good enough!

Absolutely fantastic service from Monica and Julia in the Redspot office at the airport. We arrive on an unexpected trip so had to arrange a car last minute. From the minute we walked through the door they were super friendly, highly organised, and had everything sorted, keys in hand and was being shown to our car before we knew it. I really can sing their praises enough about the level of customer service received.

The staff at the counter is friendly and professional. The car is clean and a new model. Would trade again.

Took more than 1 hour to get the pre-booked car

Prior to my arrival at Hobart I got a call from them asking for my flight details a couple of hours before my arrival which I provided and could tell the lady on the phone wasn’t happy and sounded like she was desperate to get home. My flight ended up being delayed and I was 12 minutes yes minutes late to pick up the car but they were closed and no contact details. I have now been trying to get in contact via email and phone for 3 days with no answer on phones or response to emails. I still don’t have the car I pre paid for. DO NOT USE THESE guys they are a scam with no one willing to help. They steal your money and run. DO NOT USE it’s a scam it should be noted all other car hire companies were open and doing a roaring trade. Currently they have nearly $700 and I have no car

Thank you to Glen, Anmol and Billy for fantastic customer service - highly recommend!

Best hire company! Glen, Anmol and Billy were amazing. So so helpful.

I was stuffed around by another car company last minute and Rhi from Cairns Redspot saved my day. She was so helpful and empathetic to my situation, cannot recommend enough.

Excellent price and fast and friendly service.

Great experience, easy to book on line, pickup and return. Very affordable and great vehicle.

The worce car rental company ever delt with had paid $1000 bond 3 weeks later still not returned then wring customer service line speak to some Luke only for him not be able to find wich car we rented after 15min finds the car but cant explain why owe bond was taken then just hangs up try to ring back again hangs the call up does not even take the call finally get threw to someone else for them cant explain why owe bind hasn't been returned never spoken to ruder people and still out $1000

Auto delivered with very little coolant. We ended up stranded in the middle of nowhere waiting for roadside assistance because the engine overheated.

We also got a flat tire, and it took more than two months for them to release the money they had unfairly withheld from my deposit. I called and wrote several times. I never received any reply to my emails, and the few times they answered the phone they were not helpful at all.

Competitive rate, comfortable car, competent helpful lady at pick up and drop off, convenient location in Hobart.

We rented a car from the sufers paradise office .
From the moment we entered the office we were greeted by friendly , chilled staff members who made the whole process of hiring a car super easy .
We are from overseas but they explained everything and we booked our car in less than 10 mins .
The car was spotlessly clean , filled to the neck with fuel , it was a pleasure to drive and we did 4,600 km in total .
We were very happy at the price for 9 days which we included fully comp insurance .
Thank you Joe for all your help and everyone in the office !
We will be back again
Jane and Mick Kinneen

Friendly. Offered better price. Car clean

Friendly and great service, car was great value.

I rented a car from redspot at sydney airport. It was a soda scalla. The car had 2 tires that needed air the second day I had it. I aired them up and requested a different car with no problems. The next day when I was going to take the car back and exchange it one of the tires was flat. I changed the tire and took the car back to the airport to get a different one. I was charged 500.00 dollars extra for a flat tire. Very poor company. I will not be using this company again.

When I picked up the car ,it was filthy couldn't see out the windscreen ,smear all over it ,hadn't been vacummed just in an untidy way .And then when I dropped the car off I was and Hour later and they charged me a full day considering when I rented the car I was told it was ok to be a little late ,due to the road interruptions and the driveway being hidden I didn't find it a couple of times had to go round and round to finally get in there .