I recently switched from Reach to another carrier due mostly to problems with the Reach app and the website. I also found an unlimited data plan somewhere else for less than Reach's 5GB plan. Bebita h... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Overall, a good experience. Activation was nearly seamless. Service, support and signal strength are all ok. Looks like a good value if it keeps up. A few exceptions: >Instruction sheet in starter... Vis mer
Selskapet har svart
I am 80 years old, and needed help unlocking my husband's new phone and subsequent questions about retaining his same number. Your "Customer Success" staff were patient and thorough, and explained th... Vis mer
Selskapet har svart
Overall, my experience with ReachMobile has been quite good. There is rarely a problem that requires customer service, but when you do need them, most agents lack the ability for deep enough thinking... Vis mer
Selskapet har svart
Informasjon om virksomheten
Om Reach Mobile
Skrevet av virksomheten
Our affordable wireless plans run on America’s largest, fastest, and most reliable 5G network. Come join other savvy savers who have voted Reach the #1 consumer-rated mobile service on Trustpilot with 4.9/5 stars!
• The nation's largest and fastest 5G network
• Amazing 24/7 customer support
• Save more with Best Fit™ - the plan that pays you back
• Get a plan, Give a plan - empower women and students in need
Download the app to sign-up, activate your service, and more...
-Manage your plan
-View data usage
-Purchase data top-ups
-Manage autopay and billing
-Turn on international roaming and international calling
-24/7 chat support
Getting started is simple:
1. Select your plan online
2. Get your Welcome Kit in the mail
3. Activate from the convenience of home
Can't wait for you to join us!
Kontaktopplysninger
285 Billerica Road, 01824, Chelmsford, USA
- 8444453665
- reach@reachmobile.com
- reachmobile.com
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Excellent service by Preeti
Excellent service by Preeti! High five!

Svar fra Reach Mobile
Two days into being a Reach customer…
Two days into being a Reach customer and I've already communicated with their Customer Service team several times. They assisted me wonderfully and setup was super easy! So far everything has been great! The only thing I wish I could change is being able to manage my account outside of the Reach application on my phone.

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So far, we love Reach Mobile
Easy to setup, great customer support

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Raina was great she was really nice and…
Raina was great she was really nice and able to answer my questions

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Five stars for Preeti with Reach Mobile.
I had difficulty activating my new Reach account. It was late at night and I used the chat line to request help. The Reach agent, Preeti, was just terrific. She was very patient with my "old guy" errors and offered to do the activation from her end, taking up much of her time. Her kindness is highly appreciated and I hope Reach recognizes her excellent customer support skills and personable style.

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Great Service!
Anita was great with assisting with setting up my account and having the new sim card for the new service being sent. Very impressed with the service!

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Im so happy that my issues about…
Im so happy that my issues about porting was solved quickly. The agent was doing an excellent job in processing my issues and make things done quicker than i tought. I will definitely recommend them to my families and friends.

Svar fra Reach Mobile
Reach mobile Rocks
Awesome Representative I have 3 lines and it was an Awesome experience. She went above and beyond our expectations. Quick and efficient.
You guys Rock.
Spectrum mobile sucks.

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Freeda was very helpful!
Freeda was very helpful with a really technical question about our Galaxy J3 phones and the upcoming 3G shutdown. She escalated to the technical team and got me an answer within just a few minutes.

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Great Customer Service
Good customer service from Anita during sign-up.

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Excellent Customer service
Bhumika is such a great help when I chat with customer service. I always get the help I need. Thank you!

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Five stars to agent Freeda & ReachMobile
Five stars to agent Freeda and my first experience with ReachMobile. Answered quickly and resolved all qualms even quicker 😁👍

Svar fra Reach Mobile
I am so appreciative of the knowledge…
I am so appreciative of the knowledge and responsiveness your customer service team is able to provide through the Chat feature. Reetika was extremely helpful in making sure my new SIM card arrived and in helping me get my new number set up. It's wonderful to be able to make and receive calls again, and to know that I can easily get support whenever there is a problem.

Svar fra Reach Mobile
Great job getting me a new number and…
Great job getting me a new number and setup
Fast efficient service
Thanks

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Helpful Support
I had some trouble with the automated set up process not recognizing my ZIP code, but the customer service I got from Balvinder took care of the whole problem for me and got everything set up with no further hassle!

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Great support!!
We had been considering moving from Reach to get a slightly cheaper rate. But their customer support is so excellent we decided to upgrade to their new 5G service and customer support was excellent as we transferred the two phones (especially Anita!). Thank you!!

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tech support
Had an issue where I couldn't make or receive calls. Chat picked up right away and walked me through a network reset. Fast and friendly - hope it works!

Svar fra Reach Mobile
My phone quit working
My phone quit working and they figured it out and got it working. The agent was very good.

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Activation Problems
After trying to activate a new 5G phone on my own, I used the chat feature and connected with Preeti who walked me through it and connected my second line for me after I was encountering additional problems. I am a happy, satisfied customer!

Svar fra Reach Mobile
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.







