Reach Mobile Anmeldelser 

604
•
TrustScore 4 av 5

4,2

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 4 av 5 stjerner

I recently switched from Reach to another carrier due mostly to problems with the Reach app and the website. I also found an unlimited data plan somewhere else for less than Reach's 5GB plan. Bebita h... Vis mer

Vurdert til 4 av 5 stjerner

Overall, a good experience. Activation was nearly seamless. Service, support and signal strength are all ok. Looks like a good value if it keeps up. A few exceptions: >Instruction sheet in starter... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

I am 80 years old, and needed help unlocking my husband's new phone and subsequent questions about retaining his same number. Your "Customer Success" staff were patient and thorough, and explained th... Vis mer

Selskapet har svart

Vurdert til 4 av 5 stjerner

Overall, my experience with ReachMobile has been quite good. There is rarely a problem that requires customer service, but when you do need them, most agents lack the ability for deep enough thinking... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Mobilnettleverandør
  2. også i
  3. Nettleverandør
  4. Telefon- og internettjenester

Om Reach Mobile

Skrevet av virksomheten

Reach is a purpose-driven mobile carrier that costs less and cares more.

Our affordable wireless plans run on America’s largest, fastest, and most reliable 5G network. Come join other savvy savers who have voted Reach the #1 consumer-rated mobile service on Trustpilot with 4.9/5 stars!

• The nation's largest and fastest 5G network
• Amazing 24/7 customer support
• Save more with Best Fit™ - the plan that pays you back
• Get a plan, Give a plan - empower women and students in need


Download the app to sign-up, activate your service, and more...
-Manage your plan
-View data usage
-Purchase data top-ups
-Manage autopay and billing
-Turn on international roaming and international calling
-24/7 chat support

Getting started is simple:
1. Select your plan online
2. Get your Welcome Kit in the mail
3. Activate from the convenience of home

Can't wait for you to join us!


Check Phone Compatibility

View Plans

Kontaktopplysninger

4,2

Bra

TrustScore 4 av 5

604 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,2

Alle anmeldelser

(604)

1 anmeldelse i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Two days into being a Reach customer…

Two days into being a Reach customer and I've already communicated with their Customer Service team several times. They assisted me wonderfully and setup was super easy! So far everything has been great! The only thing I wish I could change is being able to manage my account outside of the Reach application on my phone.

8. april 2022
Anmeldelse skrevet uten oppfordring
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Svar fra Reach Mobile

It's love at first contact! We really appreciate your feedback as a new customer and hearing about your experiences with our Customer Success team and product. You are able to manage features from a desktop as well as our app! Simply log into our site at www.reachmobile.com to be able to view your data usage, update your billing, etc. Welcome aboard!

Vurdert til 5 av 5 stjerner

Five stars for Preeti with Reach Mobile.

I had difficulty activating my new Reach account. It was late at night and I used the chat line to request help. The Reach agent, Preeti, was just terrific. She was very patient with my "old guy" errors and offered to do the activation from her end, taking up much of her time. Her kindness is highly appreciated and I hope Reach recognizes her excellent customer support skills and personable style.

30. mars 2022
Anmeldelse skrevet uten oppfordring
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Svar fra Reach Mobile

Committing to fully support our customers is our top priority - we are glad you were able to experience this with Preeti, Michael! Thanks for the feedback :-)

Vurdert til 5 av 5 stjerner

Great Service!

Anita was great with assisting with setting up my account and having the new sim card for the new service being sent. Very impressed with the service!

26. mars 2022
Anmeldelse skrevet uten oppfordring
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Svar fra Reach Mobile

Thanks for the kind words, Robert, welcome aboard!

Vurdert til 5 av 5 stjerner

Im so happy that my issues about…

Im so happy that my issues about porting was solved quickly. The agent was doing an excellent job in processing my issues and make things done quicker than i tought. I will definitely recommend them to my families and friends.

22. mars 2022
Anmeldelse skrevet uten oppfordring
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Svar fra Reach Mobile

We're happy you're happy! Tech was made to make our lives simpler, but things may go a bit awry. That's why we have mobile service gurus and a support team who love taking care of customers. Thanks for the review!

Vurdert til 5 av 5 stjerner

Reach mobile Rocks

Awesome Representative I have 3 lines and it was an Awesome experience. She went above and beyond our expectations. Quick and efficient.
You guys Rock.
Spectrum mobile sucks.

22. mars 2022
Anmeldelse skrevet uten oppfordring
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Svar fra Reach Mobile

You rock, Robert! We're so glad you and your two lines are up and running smoothly on Reach! Welcome!

Vurdert til 5 av 5 stjerner

Freeda was very helpful!

Freeda was very helpful with a really technical question about our Galaxy J3 phones and the upcoming 3G shutdown. She escalated to the technical team and got me an answer within just a few minutes.

22. mars 2022
Anmeldelse skrevet uten oppfordring
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Svar fra Reach Mobile

Happy to hear, Matt! Thanks!

Vurdert til 5 av 5 stjerner

Excellent Customer service

Bhumika is such a great help when I chat with customer service. I always get the help I need. Thank you!

20. mars 2022
Anmeldelse skrevet uten oppfordring
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Svar fra Reach Mobile

Whenever you need to reach out we want to be sure you can depend on us. Glad to see this has been your experience so far! Thank you!

Vurdert til 5 av 5 stjerner

I am so appreciative of the knowledge…

I am so appreciative of the knowledge and responsiveness your customer service team is able to provide through the Chat feature. Reetika was extremely helpful in making sure my new SIM card arrived and in helping me get my new number set up. It's wonderful to be able to make and receive calls again, and to know that I can easily get support whenever there is a problem.

13. mars 2022
Anmeldelse skrevet uten oppfordring
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Svar fra Reach Mobile

We pride ourselves on being knowledgeable and reachable. Glad to know that we were able to help you quickly and efficiently!

Vurdert til 5 av 5 stjerner

Helpful Support

I had some trouble with the automated set up process not recognizing my ZIP code, but the customer service I got from Balvinder took care of the whole problem for me and got everything set up with no further hassle!

7. mars 2022
Anmeldelse skrevet uten oppfordring
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Svar fra Reach Mobile

We appreciate your feedback, Erin! Thanks for joining!

Vurdert til 5 av 5 stjerner

Great support!!

We had been considering moving from Reach to get a slightly cheaper rate. But their customer support is so excellent we decided to upgrade to their new 5G service and customer support was excellent as we transferred the two phones (especially Anita!). Thank you!!

4. mars 2022
Anmeldelse skrevet uten oppfordring
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Svar fra Reach Mobile

That is so great to hear! Change can be scary, but with a team like ours you can trust your service is in good hands... Thanks for making the switch! :-)

Vurdert til 5 av 5 stjerner

tech support

Had an issue where I couldn't make or receive calls. Chat picked up right away and walked me through a network reset. Fast and friendly - hope it works!

4. mars 2022
Anmeldelse skrevet uten oppfordring
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Svar fra Reach Mobile

Thanks for the feedback, Andy! If you continue to face issues do let us know so we can help make it right!

Vurdert til 5 av 5 stjerner

My phone quit working

My phone quit working and they figured it out and got it working. The agent was very good.

4. mars 2022
Anmeldelse skrevet uten oppfordring
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Svar fra Reach Mobile

Glad to hear the issue was resolved! Should you face any further problems, we are a click away!

Vurdert til 5 av 5 stjerner

Activation Problems

After trying to activate a new 5G phone on my own, I used the chat feature and connected with Preeti who walked me through it and connected my second line for me after I was encountering additional problems. I am a happy, satisfied customer!

3. mars 2022
Anmeldelse skrevet uten oppfordring
Logoen til Reach Mobile

Svar fra Reach Mobile

Ah shoot, sorry to hear the activation wasn't as seamless - but thats why our awesome Customer Success team is here to make it right!

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv