Reach Mobile Anmeldelser 

604
•
TrustScore 4 av 5

4,2

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 4 av 5 stjerner

I recently switched from Reach to another carrier due mostly to problems with the Reach app and the website. I also found an unlimited data plan somewhere else for less than Reach's 5GB plan. Bebita h... Vis mer

Vurdert til 4 av 5 stjerner

Overall, a good experience. Activation was nearly seamless. Service, support and signal strength are all ok. Looks like a good value if it keeps up. A few exceptions: >Instruction sheet in starter... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

I am 80 years old, and needed help unlocking my husband's new phone and subsequent questions about retaining his same number. Your "Customer Success" staff were patient and thorough, and explained th... Vis mer

Selskapet har svart

Vurdert til 4 av 5 stjerner

Overall, my experience with ReachMobile has been quite good. There is rarely a problem that requires customer service, but when you do need them, most agents lack the ability for deep enough thinking... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Mobilnettleverandør
  2. også i
  3. Nettleverandør
  4. Telefon- og internettjenester

Om Reach Mobile

Skrevet av virksomheten

Reach is a purpose-driven mobile carrier that costs less and cares more.

Our affordable wireless plans run on America’s largest, fastest, and most reliable 5G network. Come join other savvy savers who have voted Reach the #1 consumer-rated mobile service on Trustpilot with 4.9/5 stars!

• The nation's largest and fastest 5G network
• Amazing 24/7 customer support
• Save more with Best Fit™ - the plan that pays you back
• Get a plan, Give a plan - empower women and students in need


Download the app to sign-up, activate your service, and more...
-Manage your plan
-View data usage
-Purchase data top-ups
-Manage autopay and billing
-Turn on international roaming and international calling
-24/7 chat support

Getting started is simple:
1. Select your plan online
2. Get your Welcome Kit in the mail
3. Activate from the convenience of home

Can't wait for you to join us!


Check Phone Compatibility

View Plans

Kontaktopplysninger

4,2

Bra

TrustScore 4 av 5

604 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,2

Alle anmeldelser

(604)

1 anmeldelse i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Mihir was very helpful.

They were very kind and helped me immediately! Highly recommend his chatting customer service experience.

7. februar 2023
Anmeldelse skrevet uten oppfordring
Logoen til Reach Mobile

Svar fra Reach Mobile

This is wonderful to hear! We hope you continue to love your Reach Mobile services.

Vurdert til 5 av 5 stjerner

good

good, easy service

29. januar 2023
Anmeldelse skrevet uten oppfordring
Logoen til Reach Mobile

Svar fra Reach Mobile

Awesome! Thanks for such a kind review!

Vurdert til 5 av 5 stjerner

Mihir provided excellent customer chatting service.

Mihir was competent and patient as I asked all of my questions . I choose Reach as my new phone provider.
The girl that I chatted with first must have been new, because she didn't seem to have direct answers to my questions. Wisely, she gave me to Mihir who was great! Thanks Reach. I hope you will continue to be as helpful as you were today.

25. januar 2023
Anmeldelse skrevet uten oppfordring
Logoen til Reach Mobile

Svar fra Reach Mobile

We hope you continue to love your Reach Mobile services! Thank you for joining and for the kind review <3

Vurdert til 5 av 5 stjerner

The customer support is just…AMAZING!

The customer support is just unbelievable. Reach treats their customers like people.......not numbers. I can't say enough about their customer service.

23. januar 2023
Anmeldelse skrevet uten oppfordring
Logoen til Reach Mobile

Svar fra Reach Mobile

Thank you for such a kind review! We hope you continue to love your Reach Mobile services!

Vurdert til 5 av 5 stjerner

Super customer support

Mihir was super efficient in helping me activate a second line. Give them a raise

21. januar 2023
Anmeldelse skrevet uten oppfordring
Logoen til Reach Mobile

Svar fra Reach Mobile

This is amazing to hear! Thanks for such a kind review :)

Vurdert til 5 av 5 stjerner

Resolved my issue quickly

Resolved my issue quickly. Every time I have a glitch Reach customer service is so much better to deal with than the other guys.

9. januar 2023
Anmeldelse skrevet uten oppfordring
Logoen til Reach Mobile

Svar fra Reach Mobile

This is great to hear! Thanks so much for the kind review!

Vurdert til 5 av 5 stjerner

Buen servicio

22. desember 2022
Anmeldelse skrevet uten oppfordring
Logoen til Reach Mobile

Svar fra Reach Mobile

Awesome! We hope you continue to love your Reach Mobile services!

Vurdert til 5 av 5 stjerner

Zakir was very helpful

Zakir was very helpful and extremely pleasant to speak with. They took the time to make sure I got everything I needed.

19. desember 2022
Anmeldelse skrevet uten oppfordring
Logoen til Reach Mobile

Svar fra Reach Mobile

We appreciate the kind words, thank you! Our representatives sure do set the bar high for Customer Service standards!

Vurdert til 5 av 5 stjerner

Awesome customer service

Awesome customer service. Easy and quick to do an online chat. Got a new line set up in a few minutes. I've always had excellent customer service with them!

7. desember 2022
Anmeldelse skrevet uten oppfordring
Logoen til Reach Mobile

Svar fra Reach Mobile

Thank you so much for the kind review! We hope you continue to love your Reach Mobile services!

Vurdert til 5 av 5 stjerner

Mayank gets 5 stars

Mayank gets 5 stars! He was attentive, answered my questions and took care of everything for me within a few minutes.

8. november 2022
Anmeldelse skrevet uten oppfordring
Logoen til Reach Mobile

Svar fra Reach Mobile

Awesome! Our representatives sure do set the bar high for Customer Service standards!

Vurdert til 5 av 5 stjerner

Setup is fast and simple

Setup is fast and simple - the most painful thing was to get my account # from the previous company. Also much cheaper. No issues thus far. Very happy!

20. oktober 2022
Anmeldelse skrevet uten oppfordring
Logoen til Reach Mobile

Svar fra Reach Mobile

Welcome aboard Reach! We appreciate you joining our services :) Let us know if you may have any questions!

Vurdert til 5 av 5 stjerner

Activation and setup was incredibly…

Activation and setup was incredibly simple and easy. Very grateful for the helpful customer service agent who was able to answer my one question regarding an extra SIM card we received.

5. oktober 2022
Anmeldelse skrevet uten oppfordring
Logoen til Reach Mobile

Svar fra Reach Mobile

Welcome aboard Reach! We appreciate you joining our services :)

Vurdert til 5 av 5 stjerner

Live chat solved my issue!

I had a live chat with Mihir Makkar. I was having trouble with an error message when I used the Reach app on my phone. Mihir had some good thoughts about how to resolve this, was very helpful and patient with me. Ultimately, he had to pass the issue on to their tech department. In a day or so, they did an update to the app. Mahir let me know to re-install the app and log in. This fixed my issue! I am very appreciative for expediency and attention to my issue. And most happy that they were able to solve the problem!!

23. september 2022
Anmeldelse skrevet uten oppfordring
Logoen til Reach Mobile

Svar fra Reach Mobile

Awesome! We hope you continue to love your Reach Mobile services! Thank you for the kind review <3

Vurdert til 5 av 5 stjerner

Great Product; Exceptional Service

Let me say first and foremost that we are loyal Rach Mobile customers. Their service and their product have been exceptional. They have helped us through several difficulties or needs with swift solutions and very good communication and service. Most recently, we were having a rather unique problem with the Reach App on one of our iphones. They solve this unique problem fairly quickly, which was no easy task, I suspect. We have found the staff of REACH MOBILE to be consistently very helpful and able and willing to find solutions to our requests.

23. september 2022
Anmeldelse skrevet uten oppfordring
Logoen til Reach Mobile

Svar fra Reach Mobile

Wow, thank you SO much for such a kind review. No matter the day, our team is always there to help!

Vurdert til 5 av 5 stjerner

Chat was super-responsive!

Chat was super-responsive. Sheetal was prompt, answered my questions, and helped me with hypotheticals about possible plan use so I could choose the best value.

18. september 2022
Anmeldelse skrevet uten oppfordring
Logoen til Reach Mobile

Svar fra Reach Mobile

This is great to hear, thanks for the review!

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv