I recently switched from Reach to another carrier due mostly to problems with the Reach app and the website. I also found an unlimited data plan somewhere else for less than Reach's 5GB plan. Bebita h... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Overall, a good experience. Activation was nearly seamless. Service, support and signal strength are all ok. Looks like a good value if it keeps up. A few exceptions: >Instruction sheet in starter... Vis mer
Selskapet har svart
I am 80 years old, and needed help unlocking my husband's new phone and subsequent questions about retaining his same number. Your "Customer Success" staff were patient and thorough, and explained th... Vis mer
Selskapet har svart
Overall, my experience with ReachMobile has been quite good. There is rarely a problem that requires customer service, but when you do need them, most agents lack the ability for deep enough thinking... Vis mer
Selskapet har svart
Informasjon om virksomheten
Om Reach Mobile
Skrevet av virksomheten
Our affordable wireless plans run on America’s largest, fastest, and most reliable 5G network. Come join other savvy savers who have voted Reach the #1 consumer-rated mobile service on Trustpilot with 4.9/5 stars!
• The nation's largest and fastest 5G network
• Amazing 24/7 customer support
• Save more with Best Fit™ - the plan that pays you back
• Get a plan, Give a plan - empower women and students in need
Download the app to sign-up, activate your service, and more...
-Manage your plan
-View data usage
-Purchase data top-ups
-Manage autopay and billing
-Turn on international roaming and international calling
-24/7 chat support
Getting started is simple:
1. Select your plan online
2. Get your Welcome Kit in the mail
3. Activate from the convenience of home
Can't wait for you to join us!
Kontaktopplysninger
285 Billerica Road, 01824, Chelmsford, USA
- 8444453665
- reach@reachmobile.com
- reachmobile.com
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Mihir was very helpful.
They were very kind and helped me immediately! Highly recommend his chatting customer service experience.

Svar fra Reach Mobile
Mihir provided excellent customer chatting service.
Mihir was competent and patient as I asked all of my questions . I choose Reach as my new phone provider.
The girl that I chatted with first must have been new, because she didn't seem to have direct answers to my questions. Wisely, she gave me to Mihir who was great! Thanks Reach. I hope you will continue to be as helpful as you were today.

Svar fra Reach Mobile
The customer support is just…AMAZING!
The customer support is just unbelievable. Reach treats their customers like people.......not numbers. I can't say enough about their customer service.

Svar fra Reach Mobile
Super customer support
Mihir was super efficient in helping me activate a second line. Give them a raise

Svar fra Reach Mobile
Resolved my issue quickly
Resolved my issue quickly. Every time I have a glitch Reach customer service is so much better to deal with than the other guys.

Svar fra Reach Mobile
Zakir was very helpful
Zakir was very helpful and extremely pleasant to speak with. They took the time to make sure I got everything I needed.

Svar fra Reach Mobile
Great Experience with this carrier!
Awesome customer service
Awesome customer service. Easy and quick to do an online chat. Got a new line set up in a few minutes. I've always had excellent customer service with them!

Svar fra Reach Mobile
Mayank gets 5 stars
Mayank gets 5 stars! He was attentive, answered my questions and took care of everything for me within a few minutes.

Svar fra Reach Mobile
Great price, good Network, easy to add data if needed
Several months in now using reach mobile, very happy with the price, and very happy with how easy it is to add a little bit of data if I need it.

Svar fra Reach Mobile
Steffy is fantastic
Steffy is fantastic, great help.

Svar fra Reach Mobile
Setup is fast and simple
Setup is fast and simple - the most painful thing was to get my account # from the previous company. Also much cheaper. No issues thus far. Very happy!

Svar fra Reach Mobile
Mr Majis Rashid was extremely patient…
Mr Majis Rashid was extremely patient and useful giving me answers not only from your website but his knowledge

Svar fra Reach Mobile
Activation and setup was incredibly…
Activation and setup was incredibly simple and easy. Very grateful for the helpful customer service agent who was able to answer my one question regarding an extra SIM card we received.

Svar fra Reach Mobile
I had some questions, got answers
I had some questions, got them answered. Great service!

Svar fra Reach Mobile
Live chat solved my issue!
I had a live chat with Mihir Makkar. I was having trouble with an error message when I used the Reach app on my phone. Mihir had some good thoughts about how to resolve this, was very helpful and patient with me. Ultimately, he had to pass the issue on to their tech department. In a day or so, they did an update to the app. Mahir let me know to re-install the app and log in. This fixed my issue! I am very appreciative for expediency and attention to my issue. And most happy that they were able to solve the problem!!

Svar fra Reach Mobile
Great Product; Exceptional Service
Let me say first and foremost that we are loyal Rach Mobile customers. Their service and their product have been exceptional. They have helped us through several difficulties or needs with swift solutions and very good communication and service. Most recently, we were having a rather unique problem with the Reach App on one of our iphones. They solve this unique problem fairly quickly, which was no easy task, I suspect. We have found the staff of REACH MOBILE to be consistently very helpful and able and willing to find solutions to our requests.

Svar fra Reach Mobile
Chat was super-responsive!
Chat was super-responsive. Sheetal was prompt, answered my questions, and helped me with hypotheticals about possible plan use so I could choose the best value.

Svar fra Reach Mobile
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.







