I recently switched from Reach to another carrier due mostly to problems with the Reach app and the website. I also found an unlimited data plan somewhere else for less than Reach's 5GB plan. Bebita h... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Overall, a good experience. Activation was nearly seamless. Service, support and signal strength are all ok. Looks like a good value if it keeps up. A few exceptions: >Instruction sheet in starter... Vis mer
Selskapet har svart
I am 80 years old, and needed help unlocking my husband's new phone and subsequent questions about retaining his same number. Your "Customer Success" staff were patient and thorough, and explained th... Vis mer
Selskapet har svart
Overall, my experience with ReachMobile has been quite good. There is rarely a problem that requires customer service, but when you do need them, most agents lack the ability for deep enough thinking... Vis mer
Selskapet har svart
Informasjon om virksomheten
Om Reach Mobile
Skrevet av virksomheten
Our affordable wireless plans run on America’s largest, fastest, and most reliable 5G network. Come join other savvy savers who have voted Reach the #1 consumer-rated mobile service on Trustpilot with 4.9/5 stars!
• The nation's largest and fastest 5G network
• Amazing 24/7 customer support
• Save more with Best Fit™ - the plan that pays you back
• Get a plan, Give a plan - empower women and students in need
Download the app to sign-up, activate your service, and more...
-Manage your plan
-View data usage
-Purchase data top-ups
-Manage autopay and billing
-Turn on international roaming and international calling
-24/7 chat support
Getting started is simple:
1. Select your plan online
2. Get your Welcome Kit in the mail
3. Activate from the convenience of home
Can't wait for you to join us!
Kontaktopplysninger
285 Billerica Road, 01824, Chelmsford, USA
- 8444453665
- reach@reachmobile.com
- reachmobile.com
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Fantastic first experience with Reach…
Fantastic first experience with Reach Mobile. I purchased an eSim while visiting USA and it was an easy process, great service and price. Mihir from Support helped with the cancellation as I left the area. I will choose Reach next time I need a plan!

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Excellent company
Excellent company, great prices and awesome customer service!

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Excellent customer service from Meenu
Excellent customer service from Meenu! Got all my questions answered almost immediately!

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What made my experience great was the…
What made my experience great was the customer service person's patience. She stuck with me until the bitter end. It took us over 2 hours to transfer 2 lines to Reach Mobile and she hang in there with me, I really really appreciated that. That is very good customer service. Also, she was very knowledgeable and friendly. I also like the price of Reach. I would definitely recommend Reach Mobile. Thank you Deepa.

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Shoutout to Majid Rashid
Shoutout to Majid Rashid. Was very patient and helped me get switched over to Reach T-mobile

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Madhav
The representative who talked me thru the installation was excellent !! I was very concerned about switching to Reach but the company made it easy !!

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Excellent service
Majid Rashid was professional and efficient. My issue was resolved in less than 5 minutes. Excellent customer service!

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Quick courteous service even though the…
Quick courteous service even though the issue was my mistake. Thank you Reach for being so great. I had to leave for free government provided service, but I have referred my friends. Thanks!

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Very good help from the customer…
Very good help from the customer service rep even though I was asking for the port off number.

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Babita was patient and extremely helpful

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I am very disappointed
I am very disappointed. In beginning I had Verizon service and it was great. Good plan and everything. Then I needed to add a second line and they said it can be only T mobile. Ok. I moved. And it was always something wrong. They charged me more by technical issues. But it took months to get my money back. Hours of chatting with the same answer : we have technical problem. I wanted to come back to Verizon. They didn't allow it. So I decided to leave. I prepaid new Verizon service. 8 days in a row Reach mobile can not port me out Still ...I receive a bill despite I already have a different service. Answer-technical problem- again. It is horrible service!!!

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Madhukant was great!!!
Madhukant was great!!! I was unable to disconnect one of my lines, since there is a problem with the website. But the chat was working and I talked to Madhukant and he was able to help me. He was quick and efficient. I truly appreciate Madhukant for helping me and doing it quickly. God bless you Madhukant.

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Quick efficient helpful
Quick efficient helpful. Thank you.

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Still best prepaid service available
Still best prepaid service available. Don't make the mistake I did and go with those who claim their service is "just as good as"...It's not.

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Madhut was very attentive
Madhut was very attentive, quick and understood what to do. Very professional and kind.

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Sonam had my phone working very quickly.

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Babita was great
Babita, Customer Success Representative, was great- attentive and followed up in a couple of days to make sure our service issue was solved.

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Excelente service
Excelente service, very nice the girl

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I chatted with Mihir in support
I chatted with Mihir in support, with questions with looking to become a new customer. Mihir was patient, and answered all my questions. Will become a new customer this week. Thanks.

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Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.







