Reach Mobile Anmeldelser 

604
•
TrustScore 4 av 5

4,2

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 4 av 5 stjerner

I recently switched from Reach to another carrier due mostly to problems with the Reach app and the website. I also found an unlimited data plan somewhere else for less than Reach's 5GB plan. Bebita h... Vis mer

Vurdert til 4 av 5 stjerner

Overall, a good experience. Activation was nearly seamless. Service, support and signal strength are all ok. Looks like a good value if it keeps up. A few exceptions: >Instruction sheet in starter... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

I am 80 years old, and needed help unlocking my husband's new phone and subsequent questions about retaining his same number. Your "Customer Success" staff were patient and thorough, and explained th... Vis mer

Selskapet har svart

Vurdert til 4 av 5 stjerner

Overall, my experience with ReachMobile has been quite good. There is rarely a problem that requires customer service, but when you do need them, most agents lack the ability for deep enough thinking... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Mobilnettleverandør
  2. også i
  3. Nettleverandør
  4. Telefon- og internettjenester

Om Reach Mobile

Skrevet av virksomheten

Reach is a purpose-driven mobile carrier that costs less and cares more.

Our affordable wireless plans run on America’s largest, fastest, and most reliable 5G network. Come join other savvy savers who have voted Reach the #1 consumer-rated mobile service on Trustpilot with 4.9/5 stars!

• The nation's largest and fastest 5G network
• Amazing 24/7 customer support
• Save more with Best Fit™ - the plan that pays you back
• Get a plan, Give a plan - empower women and students in need


Download the app to sign-up, activate your service, and more...
-Manage your plan
-View data usage
-Purchase data top-ups
-Manage autopay and billing
-Turn on international roaming and international calling
-24/7 chat support

Getting started is simple:
1. Select your plan online
2. Get your Welcome Kit in the mail
3. Activate from the convenience of home

Can't wait for you to join us!


Check Phone Compatibility

View Plans

Kontaktopplysninger

4,2

Bra

TrustScore 4 av 5

604 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,2

Alle anmeldelser

(604)

1 anmeldelse i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Fantastic first experience with Reach…

Fantastic first experience with Reach Mobile. I purchased an eSim while visiting USA and it was an easy process, great service and price. Mihir from Support helped with the cancellation as I left the area. I will choose Reach next time I need a plan!

24. april 2023
Anmeldelse skrevet uten oppfordring
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Svar fra Reach Mobile

Thank you SO much for the kind words! Safe travels for any future endeavors!

Vurdert til 5 av 5 stjerner

Excellent company

Excellent company, great prices and awesome customer service!

20. april 2023
Anmeldelse skrevet uten oppfordring
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Svar fra Reach Mobile

Wow, thank you SO much for such a kind review!

Vurdert til 5 av 5 stjerner

Excellent customer service from Meenu

Excellent customer service from Meenu! Got all my questions answered almost immediately!

19. april 2023
Anmeldelse skrevet uten oppfordring
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Svar fra Reach Mobile

This is great to hear! We hope you continue to love your Reach Mobile services!

Vurdert til 5 av 5 stjerner

What made my experience great was the…

What made my experience great was the customer service person's patience. She stuck with me until the bitter end. It took us over 2 hours to transfer 2 lines to Reach Mobile and she hang in there with me, I really really appreciated that. That is very good customer service. Also, she was very knowledgeable and friendly. I also like the price of Reach. I would definitely recommend Reach Mobile. Thank you Deepa.

17. april 2023
Anmeldelse skrevet uten oppfordring
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Svar fra Reach Mobile

Welcome aboard Reach! We're excited to have you onboard as well! We are very happy to see Deepa was able to assist and resolve your issues and we hope you continue to enjoy your Reach service!

Vurdert til 5 av 5 stjerner

Shoutout to Majid Rashid

Shoutout to Majid Rashid. Was very patient and helped me get switched over to Reach T-mobile

12. april 2023
Anmeldelse skrevet uten oppfordring
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Svar fra Reach Mobile

Welcome aboard Reach! We appreciate you joing our services, and for such the kind review!

Vurdert til 5 av 5 stjerner

Madhav

The representative who talked me thru the installation was excellent !! I was very concerned about switching to Reach but the company made it easy !!

16. februar 2023
Anmeldelse skrevet uten oppfordring
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Svar fra Reach Mobile

We hope you continue to love your Reach Mobile services! Thank you for joining and for the kind review <3

Vurdert til 5 av 5 stjerner

Excellent service

Majid Rashid was professional and efficient. My issue was resolved in less than 5 minutes. Excellent customer service!

10. april 2023
Anmeldelse skrevet uten oppfordring
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Svar fra Reach Mobile

Wow, thank you SO much for such a kind review! We are happy to see Majid was able to resolve your issue so efficiently!

Vurdert til 5 av 5 stjerner

Quick courteous service even though the…

Quick courteous service even though the issue was my mistake. Thank you Reach for being so great. I had to leave for free government provided service, but I have referred my friends. Thanks!

10. april 2023
Anmeldelse skrevet uten oppfordring
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Svar fra Reach Mobile

We appreciate the kind words, thank you!

Vurdert til 2 av 5 stjerner

I am very disappointed

I am very disappointed. In beginning I had Verizon service and it was great. Good plan and everything. Then I needed to add a second line and they said it can be only T mobile. Ok. I moved. And it was always something wrong. They charged me more by technical issues. But it took months to get my money back. Hours of chatting with the same answer : we have technical problem. I wanted to come back to Verizon. They didn't allow it. So I decided to leave. I prepaid new Verizon service. 8 days in a row Reach mobile can not port me out Still ...I receive a bill despite I already have a different service. Answer-technical problem- again. It is horrible service!!!

30. mars 2023
Anmeldelse skrevet uten oppfordring
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Svar fra Reach Mobile

Thank you for your honest feedback. We apologize for the issues that you have been having. It is unacceptable when our customers are disappointed. We know that we have our internal and external teams working with you to resolve the problem. We will be sure to keep you updated as new information arises.

Vurdert til 5 av 5 stjerner

Madhukant was great!!!

Madhukant was great!!! I was unable to disconnect one of my lines, since there is a problem with the website. But the chat was working and I talked to Madhukant and he was able to help me. He was quick and efficient. I truly appreciate Madhukant for helping me and doing it quickly. God bless you Madhukant.

14. mars 2023
Anmeldelse skrevet uten oppfordring
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Svar fra Reach Mobile

Thank you for the kind words! We are happy to see Madhukant was able to resolve your issues :)

Vurdert til 5 av 5 stjerner

Still best prepaid service available

Still best prepaid service available. Don't make the mistake I did and go with those who claim their service is "just as good as"...It's not.

8. mars 2023
Anmeldelse skrevet uten oppfordring
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Svar fra Reach Mobile

We appreciate the kind words, thank you!

Vurdert til 5 av 5 stjerner

Madhut was very attentive

Madhut was very attentive, quick and understood what to do. Very professional and kind.

7. mars 2023
Anmeldelse skrevet uten oppfordring
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Svar fra Reach Mobile

Thank you for the kind words! Our representatives sure do set the bar high for Customer Service standards!

Vurdert til 5 av 5 stjerner

Babita was great

Babita, Customer Success Representative, was great- attentive and followed up in a couple of days to make sure our service issue was solved.

13. februar 2023
Anmeldelse skrevet uten oppfordring
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Svar fra Reach Mobile

No matter the day, our team is always there to help. We are happy to see Babita was able to resolve your issues and we hope you continue to enjoy your Reach Mobile service!

Vurdert til 5 av 5 stjerner

I chatted with Mihir in support

I chatted with Mihir in support, with questions with looking to become a new customer. Mihir was patient, and answered all my questions. Will become a new customer this week. Thanks.

11. februar 2023
Anmeldelse skrevet uten oppfordring
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Svar fra Reach Mobile

Welcome aboard Reach! We appreciate you joining our services. Let us know if you may have any questions!

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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