Rayanair Anmeldelser 

Usano fare una specie di "decimazione" per farti pagare il bagaglio (secondo loro) in eccesso. Ti prendono a caso dalla fila e con la scusa di non aver acquistato il biglietto in prioritaria ti fanno pagare 50 euro per un piccolo trolley. Personale di terra maleducato. Mai più volerò con questa compagnia.

Very poor customer service at Copenhagen airport. No manager/supervisor was available to talk with to solve problem. Staff refuse to give their name to prepare report of their action. Don't trust their low fair flights as it becomes very expensive with this poor services.
I missed flight , hotel and return flight for our winter holidays and never try them again.

Non so nemmeno da dove iniziare. Volo Praga Bari, personale di terra a dir poco vergognoso e maleducato. Ci hanno fatto entrare nel gate come bestiame e controllavano i bagagli, per dei piedini che fuoriuscivano dalla colonnina ci hanno minacciato dicendo o paghi o non voli. Personale di terra a dir poco maleducato e acido. Non c’è una tolleranza , quando prima di noi hanno fatto passare valige di dimensioni più grandi. Voto 0
Fate un corso di educazione al vostro personale

Jeg bestilte en rejse til 4, tur / retur Billund - Malaga den 17/10-24. den 1/11-24 aflyste Ryanair vores hjemrejse, så var nødsaget til at ændre hjemrejse destination til Kastrup i stedet for Billund. Den 13/12-24 aflyste Ryanair vores udrejse så vi var tvunget til at flytte den 2 dage. Det ønskede vi ikke og har derfor bedt om refusion af billetterne, men Ryanair er meget svære at komme i kontakt med og de kan ikke kontaktes på mail. Kun via chat og telefon, men dem man taler / chatter med har ikke mandat eller mulighed for at hjælpe med dette. Jeg vil kraftigt fraråde at benytte dette selskab.

Per rimborsare 50€ di valigia rotta, anzi distrutta, sono mesi che fanno finta di fare bonifici. Fanno pena, ma soprattutto i dipendenti che si prestano per pochi spiccioli a lavorare in questo modo.

Non sono riuscita a fare il check in on line perchè non risonosceva i codici e l'email. Ho aspettato un ora per parlare con un operatore che mi ha detto che i pacchetti fatti con last minute danno sempre questo problema perchè le email usate da last minute non vengono riconoscite da loro. Scusate allora perchè fate fare le prenotazioni? Perchè non risolvete questo problema??? Succede sempre!!!! Ho perso metà giornata!!!! Ho dovuto fare la verifica/ Autentificazione on line (Pagandola) per poter fare il check in!!! Allucinante!! Ovviamente anche il check in del ritorno è stato un problema! Non riconosceva le email e codici che mi aveva fornito last minute per fare il check in!! E' una situazione assurda! Ogni volta è la stessa storia! Io vorrei capire perchè fate i pacchetti e poi non si riesce a fare il check in??!! Assurdo, così costringete le persone a pagare e fare il check in all'aeroporto!!! Un incubo. Servizio clienti di una lentezza esasperante!!!

Ingen respekt for gammel mennesker
I Budapest ikke respekter prioteter det vigtigt for dem race
Bagage kommer ikke dårlig kundeservice

Ryanair cannot even be called a COMPANY
So that this doesn't happen to ANYONE ELSE, I want to record the allegedly intentional and continued "exaction" by ryanair (in lowercase for what you can read later) as if they were pickpockets, even though they are not, in two dark and dead-end alleys, and, finally, to inflict a punishment, which my wife and I suffered, not only in the process of buying tickets from this pseudo-airline company (pseudo-company for what you can read later) but also when boarding the plane.

Continued "exaction":
1. First: when I bought the tickets I bought 2 additional suitcases (the bag allowed in the cabin is not enough for a weekend) for the outbound trip since, according to what I read on the ryanair website, the return trip fare included "priority" and 2 additional suitcases. However, to my amazement, when I checked in 2 days before the outbound flight, the website of this pseudo-airline showed the message that the “priority” had run out (first dark alley and dead end) and therefore, the 2 suitcases that I had already paid for the outbound flight were no longer included, and therefore I was forced to buy another 2 suitcases for the return trip. First “tax” in a dark alley with no exit.
2. Second: when boarding the return trip with the boarding passes already taken out (as I said 2 days before the outbound flight, - if they allow you to take the outbound and return boarding passes before the outbound flight) and with the 2 additional suitcases previously purchased, while we were waiting in line, ryanair asked us for the boarding passes and when they read them they asked us to go to the front of the queue, without further explanation (second dark alley). When we got to the start of the queue, they forced us to pay another 47.98€ for the suitcases we had paid to board the plane (no exit), but even if we paid again, they forced us to carry them in the plane's hold. The strange explanation, although well thought out, for the interests of this pseudo-company was that the payment I had made previously meant checking in the suitcases, as it appeared in the small print, no, very small print on the boarding pass (we were still in the dark alley), but since the check-in had already closed, they told me that I had paid for a service I had not used, and that therefore if I wanted to board the plane I had to pay for the suitcases. It must be said that it was the last plane leaving the island of Menorca (the alley gets darker and the lack of exit is even more obvious, if possible). Finally, they told us that they would attend to us after ALL the passengers had boarded (also inflicting a punishment).

I have put the name of this pseudo-company in lowercase on purpose, since this “entity” does not even deserve the consideration of being able to bear a name that begins with a capital letter due to its way of doing business, with “exactions” from its clients in blind alleys, with previous preparation on its part and leaving in advance in writing its “rules” to commit its “exactions”, taking advantage of the carelessness, forgetfulness or relaxation of its supposed clients, especially when they go on a well-deserved vacation after working for a long time, in order to be able to pay for them, and, by the way, paying taxes so that there is a regulation that allows them to defend themselves against such pseudo-companies. In this sense, it seems that there is a regulation that prohibits charging airlines for customers' cabin luggage, but this pseudo-company apparently prefers to pay the fine and continue charging in abundance, so it seems that the regulation does not work in this case either.

It also deserves to be treated as a pseudo-company, as it generates frustration, uneasiness, bad humour and a feeling of deception in its supposed clients, and also by design of its own governance, with intention (they know perfectly well what they are doing), being far from generating value and good for society and the appropriate governance that any company today carries out and maintains since its creation, by design. I cannot understand how anyone can found and manage a company with such a “culture”, that does what ryanair does and live with a clear conscience. Surely this is not the case and it is the penance of its founder.
Fecha de la experiencia: 07 de julio de 2024

Attention! Nous avons loué une voiture via Rayanair en même temps que nous prenions nos billets d avions. Nous avons payé la location environ 450e a Rayanair . Au moment de récupérer la voiture, l agence de location Ecovia, avec laquelle travaille Rayanair, nous a obligé à payé 518e supplémentaires, sans quoi, nous n aurions pas eu de véhicule. C est tout simplement scandaleux que Rayanair travaille avec des escros.

Ik flyv med dem, de forsinket flyene i flere timer, for at derefter så at aflyse. Når de har aflyst flyene er der ingen hjælp fra deres side, man skal klare det hele selv og man får ingen penge tilbage. Hold op en dårlig oplevelse, aldrig flyv med dem🤬

sto scrivendo questa recensione in aereoporto ad alghero.. avevo un volo il 19 luglio 2024 per bologna cancellato 2 ore prima di partire e rischedulato per oggi 21 luglio 2024 con partenza alle ore 23:55. Ci rechiamo in aereoporto sempre 2 ore prima e cosa succede? come arriviamo ci comunicano che il volo è in ritardo e partirà per ora alle 02:10 (piu di 2 ore di ritardo).. l’ unica accortezza che ha avuto la compagnia aerea alla mia lamentela è stata “cercate di avere pazienza”.. immaginate viaggiare con 2 bimbi piccoli in queste condizioni.. compagnia aerea consigliata solo a chi cerca problemi, ideale per chi ha intenzione di arrivare tardi in ferie o di rientrare in ritardo a lavoro.. pessimi assistenza sotto 0 e personale non normale.

Man fick liksom inte ens frågan om man ville köpa något. Man fick ingen vattenflaska eller choklad. De va inga fickor man kunde lägga ner sina saker i stolen framför. Man fick lock för öronen som in i för att det var ett gammalt och skruttigt plan. Planet i största helhet sög kvaliteten och allting. De va varmt och man fick ingen luft så vi har o t i halsen nu som in hela friden

Pessimi all’andata nessun problema sono 6 viaggi che faccio con lo stesso zaino , al ritorno 46€ di extra ma tutto a posto ?

Nous avons acheté nos billets d’avion Ryanair, à l’aide du moteur de recherche edreams.
Lorsque nous avons tenté de nous enregistrer, il y a mille demandes de vérifications sur l’app Edreams, qui n’arrivent jamais à être validées. Ou lorsqu’enfin vous pensez y être arrivés alors l’enregistrement en ligne vous est refusé car le laps de temps autorisé est dépassé.
Vous arriver au comptoir d’enregistrement et on vous demande 55€/pers pour effectuer l’enregistrement à l’aéroport.
Pour finir, l’agent en charge de l’enregistrement ne sais pas le faire et doit demander toutes les 2 secondes de l’aide à ses collègues pour finalement se faire substituer par une autre personne. Entre temps l’enregistrement du vol est fermé. Nous risquons de manquer l’avion. Nous devrons faire un marathon jusqu’à la porte d’embarquement. Et cerise sur le gâteau comme une évidence étant donné le temps perdu à l’enregistrement pour cause de personnel incompétent, nos bagages ne seront pas livrés à destination. Les courtes vacances de 6 jours, les seules que nous avons réussies à avoir en famille, deviennent juste un cauchemar à cause de services inexistants et de personnels inexpérimentés. Merci Edreams et Ryanair

Airline with a double standards. Zero stars!
Airline where you're allowed to bring additional plastic bags full of alcohol but you're not allowed to have 2cm bigger bag which still fits perfectly to the luggage hatch.

Airline where personal preferences of the staff on the gate is the decisive factor you will be charged for that 2cm or not as not every passenger is checked even if everyone have different size of the bags and some of them still looks too big.

Airline where you can flight out with the bag but you can't flight back with the same bag cause it's suddenly too big.

Airline which will put prices triple times more when there is half term in the school.

Airline which offers 'cheaper' tickets but will charge you everything else so the price will be the same like with other (better) airlines.

Airline with not clear system of the fees as the prices on the website are totally different than when they charge you in real and if you ask them to prove that the fee you paid is correct that won't provide any information, they will just close the case to avoid confrontation.

The worse experience ever! Don't recommend this airline!

Non si smentiscono mai. Volo in ritardo spostato dalle 22 alle 2.00. Rimborso spese per la cena? 4€. Complimenti per il servizio impeccabile.

I’ll never suggest to anyone to use this airline. We paid for priority which comes with 10KG luggage. When I was flying from Leeds and everything was good and fine. We have not bought much from marrakech and that was five days trip. When we came back and did the check in. They said my luggage tires are big and I have to pay €70.

I fought for it because everything was fine and lady on Ryanair desk used the F word and said make way for other people. I asked for supervisor and she said go find yourself. No one was there to help and listen. I’ve depression and can’t take these situations well. I take medicines also when I asked them from Leeds they checked our luggage and she said they have not done their job properly.

They were not giving me boarding passes and shouting at me that I can’t go without paying. This was my only option. I’ll pay more and go with somewhere else. It’s not good for anyone.

Jeg kommer nød til til at betaler ekstra udover flypriserne til siddepladsen 😡 . Når jeg kommer til at tjekke ind 20 timme før afrejsen , blivet jeg mødt med kun valgmuligheden om, at jeg skulle betale for en siddeplads 😡😡

2 voli in tre giorni... Uniche costanti il ritardo imbarazzante e la completa assenza di informazioni al passeggero che sono ormai da tempo la normalità per questa compagnia aerea.Mi chiedo come ancora non si sia provveduto a sanzionare certi metodi. Imbarazzanti.

I recently flew with Ryanair on flight FR3160 from Barcelona to Bristol on May 3, 2024, with my family. Despite having purchased priority boarding, a staff member named Allan (shown on his name badge) rudely removed our bags from the overhead compartment, questioning if we had priority bags. His manner was confrontational and felt discriminatory, as no other passengers were treated this way. When I asked for his name to file a complaint, he initially refused. Ryanair's response to my complaint has been unsatisfactory, as they have refused to acknowledge the issue. Very disappointed with their customer service and handling of discrimination concerns.