Rauva Anmeldelser 

The accountant was very kind and helpful, answered all of my questions and gave me clear instructions.

I am having a great experience with Rauva, so far they always have been super professional, incredibly helpful (even with the most basic questions) and always very quick in my enquiries. In the accounting, both Ana Balcão and Margarida are exceptional and always patient with me. As for the app, there are a few things which sometimes don’t work as expected, but Francisco is always very prompt in solving my issues and Liliana as well, with all my doubts and requests. I am very happy to have Rauva in this journey with me, I never feel alone!

Estou impressionada com os comentários positivos sobre a Rauva aqui, mas minha experiência foi completamente diferente e bastante frustrante desde o início. Nada do que eu precisava funcionava corretamente, e qualquer desenvolvimento que fosse realizado eu só descobria por conta própria, após reclamações frequentes. Um exemplo claro é a impossibilidade de emitir faturas em dólares. Sabendo que meu cliente é americano, poderiam ter me alertado sobre isso desde o começo. Todo mês sou obrigada a calcular manualmente a conversão de euros para dólares, algo que deveria ser muito mais simples.

Além disso, frequentemente me pedem para compartilhar documentos e, em seguida, me cobram valores adicionais sem explicação clara. Não há uma fatura detalhada, e eu preciso solicitar esclarecimentos sobre o que está sendo cobrado. Como se não bastasse, a conexão com meu banco nunca funciona corretamente. Todo mês sou obrigada a desconectar e reconectar novamente para conseguir sincronizar as informações, o que é extremamente irritante.

Sinto que, desde que abri minha empresa, ela não está sendo gerenciada adequadamente pela Rauva. Minhas dúvidas frequentemente ficam sem resposta, e os retornos são demorados. Todo mês surge algum problema novo. Minha experiência tem sido péssima, e infelizmente, não recomendaria a Rauva para ninguém.

Maria was very helpful and knowledgeable and made it a pleasant experience.

As someone who has successfully established companies around the globe, I’ve encountered my share of challenges. However, my experience with Rauva has been nothing short of a nightmare. Over the course of six grueling months, their incompetence and lack of accountability turned what should have been a straightforward process into an exercise in frustration and futility.

From the very beginning, problems abounded. Their system rejected my cell phone, their app failed to function properly, and uploading documents became an insurmountable hurdle. Each step was met with excuses and finger-pointing, but no real solutions. Despite our patience and willingness to cooperate, we ended up with no meaningful progress.

The most egregious issue came to light after months of wasted time. Rauva's mismanagement has left us with a partially created company in Portugal saddled with obligations to pay taxes. Worse still, they have denied us access to the government portals they created on our behalf. This negligence has not only tarnished our first interaction with the Portuguese government but also resulted in fines—fines that are solely attributable to Rauva’s incompetence and deceit.

What should have been resolved in 24 hours dragged on for six months, forcing us to seek legal counsel at additional expense to rectify the mess they left behind. Rauva's failure to deliver has cost us time, money, and trust.

To anyone considering working with Rauva: think twice. Our experience serves as a stark warning about the risks of entrusting your business to a company that lacks the capability or integrity to follow through on its promises.

É pá eu sinceramente nas outras ocasiões que tive uma oportunidade de ser atendido ou orientado. A pontualidade, os temas, que foram tratados sempre tiraram as minhas dúvidas.

Accounting consultations with Maria Marques are always very helpful and she goes above and beyond to provide valuable advice.

I've had a fantastic experience with Rauva! The charges are reasonable, and the platform is incredibly clear, allowing me to track every step of the process with ease. The customer service is outstanding, with prompt replies and helpful guidance whenever I needed it.

A special thanks to Ana, Certified Accountant, for her exceptional support and professionalism throughout. Highly recommend!

A contabilista Maria Marques, em especial, declarou grande conhecimento do serviço oferecido e atenção aos detalhes, o que me deixou bastante confiante.

Great Service From Maria Marques of Ruava

Rauva is taking care of all the steps of creating a business in Portugal. We are happy to be guided by a team of professionals to make the bureaucracy part on everyday basis less confusing, so we can concentrate to make our business grow.

A Maria pareceu uma pessoa muito prestável e acredito que me vai dar todas as dicas necessárias para que possa iniciar a atividade da minha empresa com o pé direito!

Information given was up to the mark.Maria was very supportive in helping me with different company matters.Good positive behaviour.

App intuitiva e muito funcional.
Falta a possibilidade dos pagamentos Multibanco e MBWay.

Easy work, understandable interface, very good support team

Up until now i am very happy how this service goes. I feel very safe and can ask whatever i need to know about the portugues tax system and how i can be legally safe. The app has everything inside what i need to run the business.

The issue with the refund has been resolved. I can put 3 instead of 1

Encontrei a Rauva durante uma pesquisa sobre a melhor forma de abrir minha própria empresa, algo que eu vinha adiando há muito tempo por receio de todo o processo e pela falta de ajuda profissional.
Como por magia, apareceu a Rauva oferecendo exatamente o que eu precisava e ainda incluia soluções que se encaixavam perfeitamente nas minhas necessidades futuras, muitas das quais nem eu imaginava que poderia ter de forma tão simples e prática (contabilidade, software de faturação certificado, conta bancária com tudo incluído, uma app de gestão de despesas... tudo integrado… é perfeito!).
Tudo correu e continua a correr lindamente, eu dedico-me apenas ao meu negócio enquanto a Rauva cuida de tudo sem deixar escapar nenhum detalhe.
Estou extremamente satisfeito por ter encontrado a Rauva e espero que continue por muitos anos com o fantástico trabalho que faz. Obrigado!

Despite a few hiccups and a couple of annoyances, I have to say the team at Rauva are fantastic.

Francisco in particular, but everyone else did go out of their way to help. Starting a new business in Portugal is not only difficult, it is a form of madness.

Luckily Rauva has a product that makes it a bit easier.

Thanks!