Was on the wait list to get the Pink Tooth Earring for so long and was so excited! They finally restocked and the first time i wear them, the hoop unclips and the tooth is already lost lol. Unless you... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I've made several purchases and have been pleased with the quality of the items. I love the edgy punk rock style! The purchase process is easy, shipping updates were accurate and my items arrived q... Vis mer
I bought a heavy angel chain as a first time customer and then hours later they did a sale, I asked for a price match (adjustment) for the difference in cost and they honored that request. I am happy... Vis mer
Beautiful pieces! I've been wanting to buy from here for months and I'm so glad I finally did! Each piece was thoroughly packaged in their own velvet bags and they all came in one resealable bag. It a... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
RARE-ROMANCE™ is a luxury fashion jewelry & accessory brand designed and engineered in New York, NY. Redefining modern, timeless statement jewelry featuring a mix of gothique and industrial details.
Kontaktopplysninger
7260 Hawthorn Ave, 90046, Los Angeles, USA
- (347) 968-7837
- info@rare-romance.com
- rare-romance.com
4,0
Bra
278 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 83 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Super expensive but my earrings dented…
Super expensive but my earrings dented so easily
24. mars 2022
Svar fra RARE-ROMANCE™
Hi Devin,
I'm so sorry to hear that! That is definitely not normal. Please send us an email at support@rare-romance.com and we will take care of that for you!
Thank you in advance for understanding <3
very cool
quick delivery, great earrings. they look sick. i do wish these had screw backs instead of push backs, but they haven’t really caused any issue at all
24. mars 2022
Svar fra RARE-ROMANCE™
Hi Andrew,
I'm so sorry to hear this! Your package probably got lost in transit. Please contact support@rare-romance and our customer support team will take care of this for you right away!
Not happy at all
You sent my package somewhere else yet when I send a message on pay pal you tell me you're fixing the problem then no reply to my email and still ask me how do I like the product I want my money back
24. mars 2022
Svar fra RARE-ROMANCE™
Hi Sterling,
As I told you on Paypal, usps made a mistake where they accidentally released tracking numbers that were still in use. That is why it looks like your package is going somewhere else. Please contact us at support@rare-romance.com and we will help you track your package. You can definitely start a return process as well if you would like to get a refund.
Excellent customer service
24. mars 2022
Excellent Quality
24. mars 2022
From Romance for Romance
My partner loves your jewelry and this didn’t disappoint. Has a nice substantial feel and Looks so dang good!
24. mars 2022
WORST TIME EVER
WORST TIME EVER
.went back and fourth wut them for five weeks about them lying through email and the finnally just giving a return to my credit card after they only said they would do credit DO NOT BUY FROM THEM!
24. mars 2022
Svar fra RARE-ROMANCE™
Hi Jeffrey,
I'm very sorry to hear you feel this way about our company. We try our best to do the right thing for our customers.
Love it but it might scratch
I got the black ones and they are beautiful! Slightly heavier than what I like but is manageable for 8 hours. I did notice that the black color did scratch off which I was a bit torn since I was pretty careful with storing them away
24. mars 2022
Svar fra RARE-ROMANCE™
Hi there,
Thank you very much for letting us know. Please contact support@rare-romance.com, because this might be a production error. Thank you!
super high quality and heavy
super high quality and heavy
I really loved how heavy they feel on me and how it lays on my neck. The earrings were also super comfortable to wear and are my new favorites.
24. mars 2022
Beautiful packaging and amazing quality…
Beautiful packaging and amazing quality products.
24. mars 2022
best. jewelry. on. the. market.
The only company I’d ever trust with my jewelry. And the only company I know that genuinely cares about the quality of their products. I will continue to purchase from them for as long as they stay in business.
23. mars 2022
Very fast shopping and amazing…
Very fast shopping and amazing quality!!! Would buy from here again!!!
23. mars 2022
I purchased a necklace and it was…
I purchased a necklace and it was prettier in person! Shipped quickly.
Unfortunately when taking out of box it was broken. I notified company and they replaced it right away I had the new one in just a few days. For that alone I gave 5 stars GREAT customer service!!!
23. mars 2022
Terrible product
Terrible product, price and shipping. They charge a bunch of money for cheap made jewelry. The bracelet I bought broke while I was unpacking it from the shrink wrap and the ring feels like I could just bend it in my hands. Absolute joke of a company.
23. mars 2022
Svar fra RARE-ROMANCE™
I'm so sorry to hear your bracelet broke. Please contact support@rare-romance.com. If you are ever not satisfied with our product, there's always the option to return your pieces.
Love them to death!
I love the pieces I have received from rare romance, they're awesome quality and unique designs are outstanding. I do feel that the price is a bit we questionable, considering everything is stainless steel, but I can't find anything like them anywhere else. I have seven pairs of their earrings as well as two necklaces and always get complements wearing them from so many people, and so far they feel worth it for me.
23. mars 2022
Svar fra RARE-ROMANCE™
Hi Kat,
Thank you very much for the nice words! I really appreciate that. A lot of thought goes into our designs and the materials. We like to use solid 316L stainless steel, because it's so durable and easy to maintain. Our pieces have a lot of weight and details to them, that is why the prices might seem higher than other brands. But we want only the best for our customers <3
Dette er Trustpilot
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Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
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Lær om anmeldelsesprosessen på Trustpilot.
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