Was on the wait list to get the Pink Tooth Earring for so long and was so excited! They finally restocked and the first time i wear them, the hoop unclips and the tooth is already lost lol. Unless you... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I've made several purchases and have been pleased with the quality of the items. I love the edgy punk rock style! The purchase process is easy, shipping updates were accurate and my items arrived q... Vis mer
I bought a heavy angel chain as a first time customer and then hours later they did a sale, I asked for a price match (adjustment) for the difference in cost and they honored that request. I am happy... Vis mer
Beautiful pieces! I've been wanting to buy from here for months and I'm so glad I finally did! Each piece was thoroughly packaged in their own velvet bags and they all came in one resealable bag. It a... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
RARE-ROMANCE™ is a luxury fashion jewelry & accessory brand designed and engineered in New York, NY. Redefining modern, timeless statement jewelry featuring a mix of gothique and industrial details.
Kontaktopplysninger
7260 Hawthorn Ave, 90046, Los Angeles, USA
- (347) 968-7837
- info@rare-romance.com
- rare-romance.com
4,0
Bra
278 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 83 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
I love these earrings
I love these earrings. They look amazing and my ears aren’t irritated after wearing them. Which is a big plus.
1. april 2022
Awesome jewelry
Awesome jewelry! Prompt delivery and great follow up customer service as well! People are always asking where I get my pieces!
1. april 2022
Easy to order
Easy to order, fast shipping, and great packaging! Will definitely order more !
31. mars 2022
my current “it” piece
nice heavy chain, one of the most quality pieces in my jewelry box. goes with everything <3 gorgeous!
31. mars 2022
i never received the baby devil pendant…
i never received the baby devil pendant with the chain. the chain came in but i never got the pendant with it. the chain is good and pretty strong.
31. mars 2022
Svar fra RARE-ROMANCE™
I'm so sorry to hear that. The pendant should have been in a separate pouch. Please contact support@rare-romance.com and they will fix this for you asap! <3
Jewelry looks great
Jewelry looks great. Love the quality and feel of the gold spike bracelet. Pairs well with a vintage watch.
31. mars 2022
Wonderful Company
One of the best customer service experiences I ever had. Their jewelery is pretty banging, too.
30. mars 2022
best customer service shoutout grace
30. mars 2022
Terrible wrapping & product doesn’t match description
My necklace was wrapped so incredibly tight with a sticky plastic film. It took me at least 40 minutes to unwrap it, and I felt like I was losing my mind. Forty. Minutes. Please wrap your necklaces better, so that unwrapping them isn’t literally so awful.
My necklace I ordered didn’t even fit with the pendant that CAME with it. The pendant just falls off. Extremely disappointed with my purchase, and will never buy from this store again.
29. mars 2022
Svar fra RARE-ROMANCE™
Hi Elliot, I'm so sorry to hear that. The wrap we use can very easily be removed if you just fold it open. I'm so sorry if that wasn't clear. I will communicate this to our manufacturer and see if there's a way to wrap in a different way.
If you have any issues with your pendant, please reach out to support@rare-romance.com. They will be able to help you with that.
Disappointed
Items do not seem to be crafted with care. Jump rings are cheap and wires are flimsy. Very disappointing.
29. mars 2022
Svar fra RARE-ROMANCE™
I'm very sorry to hear that. We put a lot of time and effort in our design to make sure everything is crafted with the best quality. Please let us know if there was anything wrong with your piece and we would be more than happy to fix it for you. Or if you would like to return it, that is also an option of course.
Product is amazing
Product is amazing. Came really fast and I look forward to buying more from Rare Romance.
28. mars 2022
Love the packaging and great quality in…
Love the packaging and great quality in the chains
26. mars 2022
10/10 WOULD RECOMMEND
Beautiful pieces! I've been wanting to buy from here for months and I'm so glad I finally did! Each piece was thoroughly packaged in their own velvet bags and they all came in one resealable bag. It also arrived faster than I expected, so I will definitely be ordering again soon!
26. mars 2022
my chain broke after I had it for a week
26. mars 2022
Svar fra RARE-ROMANCE™
I'm so sorry to hear that! Please contact support@rare-romance.com. Our team will take care of you asap!
i never got this product
26. mars 2022
Svar fra RARE-ROMANCE™
Hi Megan! That is definitly not normal. Our pieces usually get to their destination within 2-4 business days in the US. Please contact info@rare-romance.com and we will figure out exactly what happened!
Thank you!
Awesome quality 👏 👌🏼
25. mars 2022
Excellent customer service
I bought a heavy angel chain as a first time customer and then hours later they did a sale, I asked for a price match (adjustment) for the difference in cost and they honored that request. I am happy to see that RR cares about their customer base and I will be buying more items in the future and also recommending them to friends and family. Thanks again Grace, and also Emily.
24. mars 2022
Anmeldelse skrevet uten oppfordring
Everything Came in fine and as…
Everything Came in fine and as presented. Couldn’t ask for better. Highly recommend!!💯
24. mars 2022
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