I have a customer of RapidSeedbox for the past nine years, and I can honestly say that the team has been absolutely brilliant. Responses to my emails come within minutes, on their chatline within seco... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Been a customer for coming up to 3 years. Starting this month (May 2026), they decided to start spamming their customers. This would not have been an issue if they stopped after being reached out... Vis mer
You can argue about seed box features and speeds and all those technical details. This review is specifically for their customer service. This is the third time in 3 years I've needed a question answ... Vis mer
Selskapet har svart
Excellent subnet leasing service. If you need IPv4 or IPv6 networks for your data center or VPS hosting business, this is the team to work with. Their technical support is responsive, knowledgeab... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
RapidSeedbox gives you an optimized, fast, and totally customizable Seedbox that fits your every need
Kontaktopplysninger
8/F., China Hong Kong Tower, 8-12 Hennessy Road, Wan Chai, Hongkong
- support@rapidseedbox.com
- rapidseedbox.com
4,2
Bra
380 anmeldelser
Ingen anmeldelsesinvitasjoner er registrert
Denne virksomheten har ikke oppfordret kundene, og anmeldelser er derfor kanskje ikke representative
Har svart på 83 % av de negative anmeldelsene sine
Bruker vanligvis over én måned på å svare
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
The support is excellent
The support is excellent and the performance of the seeboxes is impressive
22. september 2023
Anmeldelse skrevet uten oppfordring
Svar fra RapidSeedbox
Thank you so much for taking the time to leave us this wonderful review! 🌟 We're thrilled to hear that you're enjoying both our excellent support and the impressive performance of our Seedboxes. At Rapidseedbox, we're dedicated to providing top-notch services, and it's fantastic to know that we've met your expectations. If you ever have any questions or need assistance, please don't hesitate to reach out. We're here to help! 🚀🌱
I asked probably a stupid question to…
I asked probably a stupid question to some, but got treated with dignity and respect. Took time to explain things as I am new to seedboxes. Perfect service. Thankyou again.
21. september 2023
Anmeldelse skrevet uten oppfordring
Svar fra RapidSeedbox
We greatly appreciate your kind words and positive feedback! At Rapidseedbox, our mission is to provide top-notch service to all our customers, whether seasoned experts or newcomers to Seedboxes. We're thrilled to hear that you had a positive experience, and we'll always be here to assist you with any questions you may have. Thank you again for choosing Rapidseedbox!
Tech support chat fixed my screw up FAST...
Ronal in tech support gave me all the time needed and answered every question I had. Fixed my screw up and walked me through process. I have been a customer for over 7 years now, all because of the rock solid service year after year. I am trusting I'll be with RapidSeedBox for another 7 years and more.
16. september 2023
Anmeldelse skrevet uten oppfordring
Svar fra RapidSeedbox
We all make mistakes sometimes. But don't worry, just contact our support team. And we are delighted to have you as a customer. Enjoy your stay.
Very good service
Very good service.
Helpful staff.
Poisitive attitude
15. september 2023
Anmeldelse skrevet uten oppfordring
Svar fra RapidSeedbox
Thank you, as always, feel free to contact our support team for any inquiry.
These guys know there stuff
These guys know there stuff and are very helpfull. i am super impressed with this and their service.
15. september 2023
Anmeldelse skrevet uten oppfordring
Svar fra RapidSeedbox
Thank you. Simply because we only hire competent people.
Amazing experience every time
Amazing experience every time. Would highly recommend this service. The customer support team is top notch!
13. september 2023
Anmeldelse skrevet uten oppfordring
Svar fra RapidSeedbox
And we're happy to hear that. Please do inform others when they need our services.
Slow seedboxes but excellent service
Really nicely laid out site, easy to navigate and excellent customer service with fast response. They do tick most of the boxes, the problem lies in the service itself, if you plan to use them to boost your ratio you'll be better off going elsewhere, after using them for a day I contacted their support team to ask them why their service is so slow, the technician looked into it and came back and said it might be a disk issue they'll get it resolved, a couple days later and nothing changed, everything works just really really slowly. I decided to make use of their excellent 14 days guarentee, which states if you cancel within 14 days they'll fully refund you. Again this was really simple, they do offer excellent customer service, the refund occurs automatically and you can move on. Went to a different supplier and got the same amount of upload credit in 4 hours that I received from rapidseedbox in 4 days. No idea why they seem to throttle you, really wish they wouldn't because I would love to use their site.
11. september 2023
Anmeldelse skrevet uten oppfordring
Svar fra RapidSeedbox
Hi Theunis, we really appreciate your feedback. Just a note though, we did not throttle your seedbox. We found out that It's a technical issue that requires fixing. Thank you for your fair and unbiased review.
Dragan, the Dragon
Was helped by a man called Dragan. Response under 4 minutes. Very quick to fix my issue as well. Funny he also thought i was Gabriel AKA Fluffy
9. september 2023
Anmeldelse skrevet uten oppfordring
Svar fra RapidSeedbox
Hi Fluffy, We do try to respond as fast as we can. And Dragan has been with us for so long so naturally he can identify and solve customer issues quickly.
Easy to use and good support team
9. september 2023
Anmeldelse skrevet uten oppfordring
Svar fra RapidSeedbox
We try to make our services as easy to use as possible. But still, feel free to contact our support team if you need more help.
Great experience
Great experience, support answered my question and helped resolve my issue quickly, I recommend!
8. september 2023
Anmeldelse skrevet uten oppfordring
Svar fra RapidSeedbox
Thank you so much for taking the time to leave us such a positive review. We're delighted to hear about your wonderful experience with our Company, and your kind words have truly made our day!
Best support and super fast so much to…
Best support and super fast so much to do with there services
8. september 2023
Anmeldelse skrevet uten oppfordring
Svar fra RapidSeedbox
We're thrilled to hear that you find our support top-notch and our services super fast. Your kind words motivate our team to continue providing the best service possible. We're here to help with anything you need, so if you ever have more to do or any questions, feel free to reach out. Thanks for choosing us!
Just purchased the wrong product an…
Just purchased the wrong product an hour ago and immediately went to chat for support. Still waiting for somebody to reply.
Says <15mins to reply but definitely not true.
Gonna leave it for a few hours but want this review up in case of issues later on.
Will update if I ever hear back from them
*UPDATE - got a response 3 hours later. There was a shift change - completely understandable tbh. Was fully refunded. 4 stars
*UPDATE 2 - Guys just spent well over an hour explaining info to me and was super patient with my endless questions - big thank you to Ronal. 5 stars
*UPDATE 3 - Product: ipv6 proxy. Unfortunately after a few days of testing the product isn't performing as well as I would have liked. Many failing to work and causing problems later on. 3stars only for ipv6.
Invoice: 369644
5. september 2023
Anmeldelse skrevet uten oppfordring
Svar fra RapidSeedbox
Sure, accidental wrong orders happen from time to time. We refund those. We're trying to cover all time zones, but currently, there are still gaps.
Great experience
Great experience, and great support staff!
3. september 2023
Anmeldelse skrevet uten oppfordring
Svar fra RapidSeedbox
Thank you for your praise. Drop us a line if you need any help regarding our services.
Incredible Service
I've been using seedbox for months and I've confirmed that this service is extremely reliable, stable and fast. And customer service is very very friendly. I converted my monthly contract into an annual contract, and I signed one additional seedbox.
3. september 2023
Anmeldelse skrevet uten oppfordring
Svar fra RapidSeedbox
Thank You for trusting us for your seedbox needs. As always, our CS team is ready for your inquiries.
Great support
Server were offline and solved in about an hour.
1. september 2023
Anmeldelse skrevet uten oppfordring
Svar fra RapidSeedbox
We apologize for the downtime. We try our best to avoid it, but as we all know this kind of kinds of stuff happens. And we do try to bring it back online ASAP.
He was friendly and helped me work…
He was friendly and helped me work through my issues. Very attentive.
31. august 2023
Anmeldelse skrevet uten oppfordring
Svar fra RapidSeedbox
Thank you for the praise. Actually, it's not just 'He', our whole CS team is like that.
Six Years and Still Loving RapidSeedbox!
I've been with RapidSeedbox for 6 years and I can't say enough good things about them. The service is rock solid and super fast.
But what really stands out is their support. These guys get back to you so fast. Anytime I've had an issue or question, they've sorted it out in no time.
If you're looking for a seedbox, don't hesitate. I can't recommend RapidSeedbox enough. I'm a super happy customer and plan to stay one for years to come!
31. august 2023
Anmeldelse skrevet uten oppfordring
Svar fra RapidSeedbox
Wonderful, We hope to be your first choice for seedbox needs for more years to come.
Everything just works
Everything just works. I was up and running very quickly. All applications worked seamlessly together.
30. august 2023
Anmeldelse skrevet uten oppfordring
Svar fra RapidSeedbox
Thank you. We built and rigorously tested our One Click Installers. So that anyone can get up and running quickly.
Happy customer
I've worked with RapidSeedbox for more than 5 years. Aside from their slow weekend support, everything is perfect. I highly recommend their services.
1. september 2022
Anmeldelse skrevet uten oppfordring
Svar fra RapidSeedbox
We're also happy to have you as a customer as well. We're working on that weekend support. We ARE recruiting, as you can see in the Jobs section of our website.
try elsewhere...
Agents offer non apologies. They also give mixed information - and their refund policy is very much not 'no questions asked' they ask you if you want a discount at the very least, and if you dont reply, they continue to bill you. This is assuming you even can reach them by email. I'm still fighting for my money back 5 months after
14. august 2023
Anmeldelse skrevet uten oppfordring
Svar fra RapidSeedbox
After reviewing your case, we refunded your last payment since you probably didn't use it much. And also the previous one for the inconvenience you have experienced with us. Thank you for being with us for the past few months
Dette er Trustpilot
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Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
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Lær om anmeldelsesprosessen på Trustpilot.
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Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.