RapidSeedbox Anmeldelser 380

I have a customer of RapidSeedbox for the past nine years, and I can honestly say that the team has been absolutely brilliant. Responses to my emails come within minutes, on their chatline within seconds, and they have always been onhand with excellent advice if I have had a technical query. The team's technical expertise is superb; I value them very highly; their customer service is superb.

Great service and very great support! They help for any problem.
Best experience with seedboxes!

I think this company services are top of the notch

Excellent service and support

We’ve had a great experience working with this provider for network address resources. The entire process was straightforward, from allocation to deployment, and everything was handled professionally. Communication has been clear and timely, and any questions or requests have been addressed efficiently. The service has proven reliable and well-suited for infrastructure projects that require stable connectivity and scalable networking solutions. A solid option for organizations looking for dependable long-term network support.

Great Seed box! Excellent Customer Service and Support. Would highly recommend to anyone!

Bought a Seedbox. Experience was smooth initially. Great upload and download speeds. Got my files quickly.

When I had an issue, support responded and helped right away. All was great :) Would recommend using them. Thumbs up.

Been a customer for coming up to 3 years. Starting this month (May 2026), they decided to start spamming their customers. This would not have been an issue if they stopped after being reached out to. However, they have ignored the initial reach out (AI is not a response). Then, today, a human responded.

They suggested I click links on the spam (a massive no-no) or just block their support email (which sends out legitimate email as well, aka invoices).

The fact that they spam their customers and admit doing so is indisputable (all via emails). Spamming is unethical and immoral. I have cancelled my subscription and am looking a non-spamming provider.

I am giving 1 star because it is minimum.
If it had some minus, I wouldn't hesitate.

This RapidSeedbox is best service for people who loves being scammed.

Their 24-hour support is talking to some stupid AI agent.
Their One click install is also shortcut going to hell,
I encourage people not to use it.

This was the worst experience I had among using many seedbox services.

Good value for the money, at least on the 'Fast' premium plan and the Lean boxes. Those are the 2 levels I've tried so far. Good customer service as well. Since they're in a different country in a different time zone they don't always reply right away. But the service is still excellent and even their bot has helped me fix issues.

I've used my seedbox for over 3 years now, and I'm quite happy with it. When I occasionally run into problems, the support staff has always been helpful and responsive.

The ease of using the online chat. Rapid responses and very helpful.

Support team have been very helpful and solved any issues that have arisen

RapidSeedbox is so far the best seedbox company I've used in the past few years. Their support is always fast to reply, and the product itself is kickass and noob-friendly.

I've been recently emailed about a datacenter issue, but I guess that's everywhere the last two months. They were polite about it and generously compensated me for the 2-day timeout.

They also expect you to know how to use the Linux for some features to work, but Ronal was kind enough to walk me through it when my previous host told me to pound sand.

Very happy with the service. Setup was easy and support has always been quick and helpful whenever I need assistance.

You can argue about seed box features and speeds and all those technical details. This review is specifically for their customer service. This is the third time in 3 years I've needed a question answered. They were quick, accurate, and technical. It wasn't "restart, clear cache, check router... blah blah blah." Of course I did all of that. Instant solution and also, Spectrum sucks as a broadband provider. RapidSeedbox had an instant work around for Spectrum's latest crap.

Good value for the price(s). Never goes down, of course. Excellent customer service. Even the AI chatbot is great and can answer complex questions.

Excellent subnet leasing service. If you need IPv4 or IPv6 networks for your data center or VPS hosting business, this is the team to work with.

Their technical support is responsive, knowledgeable, and easy to deal with. They also offer special terms for larger clients. I have no complaints at all—only positive things to say.

If you have a large, long-term order, you can speak directly with the owner and work out custom terms.

Paid for service, did not receive service. Invoice says paid, didn't receive my seedbox. The bot tells me to wait 10 minutes for the service to connect after payment. Several hours later, still no service. I wait overnight, still nothing. I try to connect to human support chat and am ignored. I try to contact support via email and am ignored. Eventually I just opened a dispute with paypal. Zero stars.

Suite à un problème technique, le support a été très réactif pour m'apporter une solution.
Les fonctionnalités pour lesquelles j'ai payé sont là, comme convenu, rien à signaler.