I have bought from Rails several times. I had a few issues that I dreaded dealing with, especially given I bought online. Well I have been absolutely floored by how superb the customer service... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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From start to finish excellent company to deal with. Having recently sold model railway items very fair price offered and accepted the whole process very fast. In the future would deal with Rails wi... Vis mer
Rails of Sheffield made selling my late husbands model railway stock very easy. Staff were helpful and considerate. The price offered was fair and the whole process was quick and efficient. I unreser... Vis mer
I sent an inventory of my complete layout which I had sadly had to decommission. I was quoted a very fair price. Rails arranged that the two large cardboard boxes were picked up by Parcelforce. They... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Family-run since 1970, Rails is one of the largest suppliers of quality new and used Model Railway. We buy, sell and exchange. Any age, any gauge. We have a huge selection of model railway and hobby related items to choose from.
Kontaktopplysninger
21-29 Chesterfield road, S8 0RL, Sheffield, Storbritannia
- 01142551436
- info@railsofsheffield.com
- railsofsheffield.com
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 10 % av de negative anmeldelsene sine
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
I sold my N gauge track and rolling…
I sold my N gauge track and rolling stock to Rails, the whole experience was great, and very quick from sending my photographs to getting paid took about five days much quicker than I expected. The people I dealt with were very helpful and I would recommend them to everyone.
Dave.
when dealing with the sale of variousmitms
when dealing with the sale of various locos I was very pleased with the quotations which i accepted and the money paid the next day. The people were very friendly and helpful. Will definitely with the sale of more railwayana along possible purchases.
Thank you Ken
My first visit today and what a day…
My first visit today and what a day to pick! A two-hour drive over some flooded roads and a power cut at the shop upon my arrival.
But the team were great in difficult circumstances and were really helpful once I could get in 😂
With special thanks to Zoe who was like my very own personal assistant as I decided to procure far more than intended.
Also thanks to Phil and Jude and two other ladies who made my visit very pleasant.
Great team and thanks for almost maxing out my credit card 🤣
Thanks, Phil
First Time Selling to Rails
I had some surplus model railway locos and control equipment that I no longer required and having seen Rails own advertising for used models I thought I would give them a try. I found the whole process of making a sales list very easy and then all you have to do is indicate the model condition. After agreeing a
provisional price you them, arrange a pick up date and it is collected free of charge by Parcel Force. Once it had been picked up I had received the agreed amount in my bank account the
next day. I felt the price was fair and the
whole process was well handled by Ben
and Jake. Definitely recommend as an
easy process
Easy to sell online
Easy to sell online. Was able to negotiate a price, Parcelforce collected my locomotives and rolling stock on the agreed date and the money was on its way to my account the following day. Ben and Jake were both efficient and helpful.
Frank
Great service if you want to sell
Twice in the last year I have sold consignments of OO guage locos, rolling stock, control equipment and accessories to Rails , who have offered realistic prices based solely on my detailed schedules , and arranged collection by Parcelforce, subsequently making the agreed payment by bank transfer. Whilst it’s possible that a higher value might have been achieved through multiple private sales over an extended period, selling to Rails eliminated all the associated “ wheel kicking” of multiple buyers and for me, saved far more in time and aggro! Their extremely efficient and prompt handling of emails and issue of offer made the process seamless . I hope what I sold will move on to new owners in very short time
Great service from all of Rails departments.
Several interactions with Rails over the last fortnight. The purchase of a new, and a second hand locomotive plus a new coach went well using part of my proceeds from some sales of die cast aircraft & one failed Hornby loco. Prices are excellent as is the service and speed of turnaround. They also speedily sorted out a guarantee problem with a Hornby class 47. Great service Team Rails.
Very happy customer.
Just sold some unwanted model rail and die cast cast models to Rails of Sheffield and was very pleasantly surprised by the service. Having emailed the team with my list of items, I was emailed back that day with a very reasonable offer which I was happy to accept. I then packaged everything up which was collected by Parcel Force within a week. This arrived the next day and by 5pm the money was in my account. Fantastic service and very friendly team to deal with. Would highly recommend.
Very pleasant and helpful people
Great company that is excellent for the model railway hobby long may they continue.
Brilliant Work from the Second Hand Team
Brilliant Work from the Second Hand team of Rails in dealing with the purchasing of my Model railway stuff. They are both professional and courteous when dealing with you.
Rails of Sheffield hit the spot for choice
I use this company a lot for my 00 railway collection and have spent over £3,000 to date -they stock a huge variety of railway goods as well as diecast models etc. the staff are first class and Jake and Ben have been very helpful in buying some of my own locos and rolling stock
Packages arrive with 24 hrs well packed and ready for use -they were also voted retailer of the year by hornby in 2025 which is well deserved
Purchased a Sonic A5 with dcc sound…
Purchased a Sonic A5 with dcc sound from rails great item, free postage as well.
Loco kept stopping I thought it was the pickups, I took it to the shop saw a guy I think he’s called Rob who took a good look at it and tested it on the shops layout, it was perfect.
long story short he suggested I check my track where it stopped. It was perfectly clean but had buckled during the summer heat.
Great knowledge from him.
Fair offer and super quick payment
Fair offer and super quick payment. Only wish would be that sellers could download labels and deposit shipments rather than having to arrange a pickup.
I've just sold some locomotives again.
I've just sold some locomotives for the 4th time to Rails and once again it went so easy.
I didn't speak to anybody it was all done by email I just described the locomotives and they stood on their quote once they received them.
I sold some items to them recently
I sold some items to them recently. Ben from the Preowned Department was perfect as the communication was great and payment was made very swiftly. Many thanks
Selling my N Gauge locos
Decided to sell my N Gauge locos and made an enquiry. Swift response with very reasonable offer. They arranged transport from my location and after assessing, contacted me and the deal was done. A superb service and I wouldn’t hesitate to recommend to anyone. In fact I already have!
Faultless
Item was very well packaged, arrived next day as promised and was the best price I could find. Faultless.
Great service from this company
Great service from this company. I dealt with Jake who was friendly polite and informative. I had some locomotives to sell, I was offered a good price which I accepted. Quick efficient turnaround from me sending the locomotives to the money in the bank. I highly recommend this company.
Greedy company with low ball offers
Dissapointed in their less than fair offer to purchase my unused as new OO gauge locos. After reading their literature bigging up about them offering fair prices etc, I sent them details of around 6 locos (inc a pristine unused Accurascale Manor Class Dcc with sound) all of which were unused in like new condition and in undamaged original packaging. I was shocked to see they offered me less for all of them than the price they are asking for a single used Accurascale Manor class currently advertised on their website, therefore, in effect they were getting pure profit on the other 5 locos, which is just plain greedy. . Glad I was not desperate to sell them...

Svar fra Rails Of Sheffield
Great communication, great company
Great communication, very helpful and very prompt and very fair payment. I was selling my late Father's collection. They even arranged Parcelforce pickup from my house - amazing!
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