3 orders totall £100 all turned out no stock and keep me waiting. Slow email reply. Promised to refund but just change the status in order page as "Refund Request" but no real refund is made. It stopp... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Excellent service as KMS is proactive in meeting customer needs. Left order for product which was out of stock (everywhere). Later, KMS telephoned to say they had sourced an alternative product at hig... Vis mer
I ordered two Revolution Trains Tourax JNA Wagons from KMS Railtech, I had a phone call from tem to say they had sold of that model, they were very helpful and sorted the problem out. The wagons arriv... Vis mer
I had to wait quite a while for a Pre order for Hornby to release this Railroad class 73 Network South East loco. KMS Railtec kept me updated throughout the process. The locomotive has a striking... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
KMS Railtech is based in Alford, Aberdeenshire. We are Scotland's Digital Model Railway Specialists, stocking models in 2mm N gauge, 4mm OO gauge and 7mm O gauge. We also stock DCC (Digital Command Control) equipment, Decoders, Point Motors and Track. We are on a mission to modernise Modern Image O Gauge! With our range of 7mm project ongoing, we're sure we've something to interest you!
Kontaktopplysninger
Unit 6 Donside Industrial Park, AB33 8WD, Alford, Storbritannia
- 01224 45 55 25
- info@kmsrailtech.co.uk
- kmsrailtech.co.uk
Har svart på 4 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Lovely firm to deal with and items…
Lovely firm to deal with and items received speedily and well packaged
3 orders totall £100 all turned out no…
3 orders totall £100 all turned out no stock and keep me waiting. Slow email reply. Promised to refund but just change the status in order page as "Refund Request" but no real refund is made. It stopped replying after tracing a few emails. It is a very suspicious company and you have to be very careful. I am going to file a police report if I cannot get back my refund finally.
Orded item as it was decribed as in…
Orded item as it was decribed as in stock,
After taking money ,put on back order... i asked for a refund ,no reply..
I forgot about order as it was months ago..
Turned up too late to be usefull
Appalling customer service -Avoid
Sold me incorrect track at model rail show. Left numerous messages and sent emails with no response apart from we will telephone you to resolve -no call from them. the worst customer service I have ever experienced- How are you still in business when you treat customers with utter contempt? Your customer service is a joke.
The purchase did take a bit longer than…
The purchase did take a bit longer than anticipated due to issues at the manufacturer but I kept in touch with Annie and her colleagues and eventually we got there and communication was always easy
SCAM COMPANY!
WARNING: SCAM COMPANY!
They take your order and money with no email order confirmation or most importantly supply the paid for goods. I've been waiting nearly 2 weeks.
Bought four packs of the HAA's so far…
Bought four packs of the HAA's so far and they're superb models. Excellent value at £30 a model.
Do not use avoid say they have stock of…
Do not use avoid say they have stock of a part then when you've payed and they have your money the part is suddenly on back order and no due date. Can't get in touch don't reply to emails . No refund. Useless
Model railway items
Only dealt with the shop online but they could not have been more helpful. I had a slight problem but this was resolved over the phone with a positive outcome. I was kept updated with regard to the order delivery.
Great prices
Great prices, easy to deal with, and ship to Australia at reasonable rates.
I ordered a model figure on Xmas Day
I ordered a model figure on Xmas Day, they took my money and then sent an email saying on back order, it is now end of January and 3 emails later asking for the order to be cancelled and a refund. ...absolutely no acknowledgement from them!!!!! Avoid at all costs, they take your money and you get fresh air!!, Report to trading standards impending!!
Excellent service great products at a…
Excellent service great products at a great price
Great service from KMS railtech
Great service I have bought my second RC car from KMS railtech the second one being the KYOSHO Frazer mk2 Subaru Impreza.Great service and the delivery was on time and well packaged keep up the good work guys.
Brilliant company to deal with
Brilliant company to deal with, super fast delivery, at a great price and fantastic quality. No issues whatsoever and will do business again. Keep up the great service. 🏆
Christmas saved
Despite being out of stock my order was delivered in time for Christmas
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