Really happy with my purchase! I ordered the iPhone 17 Pro 512GB, and this is the third phone my family has bought from Qwikfone. Each device we've received has arrived in excellent condition and has... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Not the 1st time I've bought from QF and once again they didn't disappoint. Every phone I've ordered has been super, arrived quickly and worked perfectly. Always a pleasure.
Easy to find what you want and order it (this was the second phone I've bought recently). Same as before, good quality, slow delivery. Frustrating, especially when you consider the name. Not so quick... Vis mer
I do not recommend QwikFone based on my experience. I ordered an iPhone 12 days ago, but I still have not received it. The tracking information only showed that a shipping label was created, with no e... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
We are mobile repair experts located in London. We have been successfully operating in the mobile market for over a decade. We are proud to have the satisfaction, trust, and loyalty of all of our customers over the years. Our team uses only OEM and high-quality parts in our repairs. Our customers can also order a repair online and mail-in mobile phones without coming personally to our location! One of the latest additions to our business is the refurbished phone line that offers grade A+ pristine mobile phones with a warranty and monthly payments option. All of our refurbished phones are unlocked for your freedom in switching carriers. We offer high-end OEM refurbished mobile spare parts for all the famous brands with a lifetime warranty!
Kontaktopplysninger
Unit 4, Woodward Buildings, 1 Victoria Rd, North Acton, W3 6FA, LONDON, Storbritannia
- +44 (0) 208 992 5735
- info@qwikfone.com
- qwikfone.com
3,7
Middels
1k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 20 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av to uker
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Quick and Professional work!
Quick and professional work with my "Huawei P40ProPlus", was changed my battery in 30 min, thx a lot, now for all my frinds will recomand that service 👍✌️ 🙏
23. juni 2023
Anmeldelse skrevet uten oppfordring
Svar fra QwikFone
Dear Magirus933,
Thank you for taking the time to leave us a review.
We are delighted to hear your experience with us was a positive one. It was a pleasure assisting you!
Please do not hesitate to contact us if we can be of any assistance in the future.
Kindest regards,
Team QwikFone
Phone was in excellent condition with…
Phone was in excellent condition with just a few scratches on the lower edge. Battery life is good and the phone works well. All together a good buy for the price.
4. juni 2023
Svar fra QwikFone
Dear Doug,
Thank you for the time taken to leave us a review.
Thank you so much for supporting our mission to keep our planet away from e-Waste and keep recycling phones until they reach their end of life and are unusable.
Please note, that if you are not entirely happy with the cosmetic condition of the device, please contact us at info@qwikfone.com and discuss your options with one of our customer service advisors. We wish all our customers to be satisfied with the purchase and we are always here to assist you.
Kindest regards,
Team QwikFone
Svar fra QwikFone
Dear Matthew,
Thank you for the time taken to leave us a review.
We are glad to hear that you are happy with the product and our service.
Thank you so much for supporting our mission to keep our planet away from e-Waste and keep recycling phones until they reach their end of life and are unusable.
Please do not hesitate to contact us if we can be of any assistance in the future.
Kindest regards,
Team QwikFone
Google pixel 5
Very quick delivery.The phone was in pristine condition.I am very impressed with the company,I can't fault them.
1. juni 2023
Svar fra QwikFone
Dear Customer,
Thank you for the time taken to leave us a review.
We are glad to hear that you are happy with the product and our service.
Thank you so much for supporting our mission to keep our planet away from e-Waste and keep recycling phones until they reach their end of life and are unusable.
Please do not hesitate to contact us if we can be of any assistance in the future.
Kindest regards,
Team QwikFone
iPhone didn’t last long
I am following up with a revised review after my first review after buying that was a higher rating. The iPhone X (in “like new” condition) broke within a year of buying. The screen started to come away from the main phone (which made me think it was a replacement screen so surprised the phone was in “as new” condition) and I contacted to let them know. The only option I was given was to post the phone in for a repair that would take at least 3 working days until returned. I did not have a spare phone - so it meant I would be without a phone for up to a week. I use this phone for work so that’s not an option. I was told to borrow a phone from someone, I was not able to do this either. In the end, the phone screen broke entirely and I had to replace the phone (using a different company). Because of this experience, I’m unlikely to use this company again.
6. juni 2023
Anmeldelse skrevet uten oppfordring
Svar fra QwikFone
Dear Charlie,
Thank you for the time to leave us a review.
I am sorry to hear that you are not happy with our service. Please note, that we do have clear policies on our website and according to them, we do not provide replacement devices for the time when the phones are being repaired. Please note, that if our policy would state that we provide the temporary devices once the purchased device is being repaired, we would definitely do so.
Please also note, that we have not heard from you since July 2022, therefore, there has not been much we could actually do to assist you.
I apologise for the inconvenience this has caused you. We appreciate all feedback- negative or positive and we will make sure to take this under consideration.
Please do not hesitate to contact us if we can be of any further assistance.
Kindest regards,
Team QwikFone
This was a great transaction
This was a great transaction. The item was excellent condition and the service was fast, friendly and efficient. I would definitely use them again
10. mai 2023
Svar fra QwikFone
Dear William,
Thank you for the time taken to leave us a review.
We are glad to hear that you are happy with the product and our service.
Thank you so much for supporting our mission to keep our planet away from e-Waste and keep recycling phones until they reach their end of life and are unusable.
Please do not hesitate to contact us if we can be of any assistance in the future.
Kindest regards,
Team QwikFone
Phone as described
Phone as described, like new, best price, swift delivery so far pleased as punch
Pixel 6 Pro, refurbished.
13. mai 2023
Svar fra QwikFone
Dear Gareth,
Thank you for the time taken to leave us a review.
We are glad to hear that you are happy with the product and our service.
Thank you so much for supporting our mission to keep our planet away from e-Waste and keep recycling phones until they reach their end of life and are unusable.
Please do not hesitate to contact us if we can be of any assistance in the future.
Kindest regards,
Team QwikFone
Excellent customer service and quality goods
I have bought several phones from this company and all have been excellent. I did recently have a problem but this was resolved extremely quickly. Their customer service is an example to other companies. Outstanding.
26. april 2023
Svar fra QwikFone
Dear Chris,
Thank you for the time taken to leave us a review.
Firstly, we would like to thank you for your continued trust and for choosing us on multiple occasions.
We are glad to hear that you are happy with the product and our service.
Thank you so much for supporting our mission to keep our planet away from e-Waste and keep recycling phones until they reach their end of life and are unusable.
Please do not hesitate to contact us if we can be of any assistance in the future.
Kindest regards,
Team QwikFone
Excellent service
Excellent service, ordered Friday afternoon and delivered securely on Saturday! iPhone 12 Pro was as described ‘Like New’ overall a perfect buying experience.
20. mai 2023
Anmeldelse skrevet uten oppfordring
Svar fra QwikFone
Dear Calvert,
Thank you for the time taken to leave us a review.
We are glad to hear that you are happy with the product and our service.
Thank you so much for supporting our mission to keep our planet away from e-Waste and keep recycling phones until they reach their end of life and are unusable.
Please do not hesitate to contact us if we can be of any assistance in the future.
Kindest regards,
Team QwikFone
Really bad platform
Really bad platform. Tried twice to purchase a phone and got declined automatically. Called up and was told nothing can be done, even offered to walk in and pay upfront — nope. Only online. Okay, I understand that, but then I was given no support with how to proceed. Nothing wrong with the staff who answered the call, just that no one seemed to know how to get it to work, and there was no service desk or anything. Oh well. Found it cheaper and better quality elsewhere anyway.
8. mai 2023
Svar fra QwikFone
Dear Maria,
Thank you for taking the time to leave us a review.
Please accept our apology for the inconvenience this has caused you. Please note, we have systems in place that detect fraudulent orders and those are automatically cancelled by the software. We had no intention whatsoever to cancel your order and we explained this over the phone.
Thank you for your feedback, we will take everything on board and we hope we can improve our service even further to keep our customers happy.
Kind regards,
Team Qwikfone
Disappointed
Please check your items before you put them on your website! Iv only given 3 stars as I was refunded quickly with no bother.
23. april 2023
Svar fra QwikFone
Dear Phill,
Thank you for taking the time to leave us a review.
We apologise for the inconvenience this has caused you. We understand that this may be frustrating and we are truly sorry we were not able to ship the device to you.
We test all the phones before sending them to our customers to ensure the best quality possible and on this occasion, we found a fault with the phone you purchased from us. As this was the last one we had, we could not offer you any alternative.
I apologise for the inconvenience and disappointment once again and I hope we can have another opportunity in the future to provide you with a device in excellent condition!
Please do not hesitate to contact us if we can be of any assistance in the future.
Kindest regards,
Team QwikFone
Svar fra QwikFone
Dear Larraine,
Thank you for taking the time to leave us a review.
We are delighted to hear your experience with us was a positive one and thank you for supporting our mission to keep our planet away from e-Waste and keep recycling phones until they reach their end of life and are unusable.
Please do not hesitate to contact us if we can be of any assistance in the future.
Kindest regards,
Team QwikFone
Svar fra QwikFone
Dear Customer,
Thank you for taking the time to leave us a review.
We are delighted to hear your experience with us was a positive one and thank you for supporting our mission to keep our planet away from e-Waste and keep recycling phones until they reach their end of life and are unusable.
Please do not hesitate to contact us if we can be of any assistance in the future.
Kindest regards,
Team QwikFone
I am a previous customer and the price…
I am a previous customer and the price is always competitive and the packaging and delivery is very good.
25. april 2023
Svar fra QwikFone
Dear David,
Thank you for taking the time to leave us a review.
We are delighted to hear your experience with us was a positive one and thank you for supporting our mission to keep our planet away from e-Waste and keep recycling phones until they reach their end of life and are unusable.
Please do not hesitate to contact us if we can be of any assistance in the future.
We appreciate your kind words!
Kindest regards,
Team QwikFone
Problems quickly sorted.
A problem developed with my lovely s8 phone. Arranged to buy newer model from them, so could transfer more easily to new one. That done, sent old one back. Quickly examined and determined not repairable so refunded.
All quickly done with excellent communications and minimum hassle.
New phone as immaculate as previous.
23. mars 2023
Svar fra QwikFone
Dear Andrew,
Thank you for taking the time to leave us a review.
We are delighted to hear your experience with us was a positive one and thank you for supporting our mission to keep our planet away from e-Waste and keep recycling phones until they reach their end of life and are unusable.
Please do not hesitate to contact us if we can be of any assistance in the future.
Kindest regards,
Team QwikFone
Great new looking Samsung s20 👍mark p
27. mars 2023
Svar fra QwikFone
Dear Mark,
Thank you for taking the time to leave us a review.
We are delighted to hear your experience with us was a positive one and thank you for supporting our mission to keep our planet away from e-Waste and keep recycling phones until they reach their end of life and are unusable.
Please do not hesitate to contact us if we can be of any assistance in the future.
Kindest regards,
Team QwikFone
I ordered a "like new" phone in the…
I ordered a "like new" phone in the late afternoon and it arrived the day after.
The phone is great, it doesn't have any visible scratches, the system works very smoothly and the battery lasts for a whole day.
Additionally, beforehand I was given helpful advice from a super a available staff.
The only thing I would comment on, after my purchase I emailed the company for asking whether the earphones were included and I didn't receive any reply. (The earphones are not included in the box btw).
Great and trustworthy company overall!
26. mars 2023
Svar fra QwikFone
Dear Francesca,
Thank you for taking the time to leave us a review.
We are delighted to hear your experience with us was a positive one and thank you for supporting our mission to keep our planet away from e-Waste and keep recycling phones until they reach their end of life and are unusable.
Please also note, that one of our agents has contacted you regarding the accessories as the headphones are included with all the phones.
Please do not hesitate to contact us if we can be of any assistance in the future.
Kindest regards,
Team QwikFone
Very satisfied customer
Excellent website to navigate products, and first class service after ordering phone. Very satisfied with product, which looks and works exactly as they state "as new" - it is hard to believe it is refurbished rather than new.
25. mars 2023
Svar fra QwikFone
Dear ET,
Thank you for taking the time to leave us a review.
We are delighted to hear your experience with us was a positive one and thank you for supporting our mission to keep our planet away from e-Waste and keep recycling phones until they reach their end of life and are unusable.
Please do not hesitate to contact us if we can be of any assistance in the future.
Kindest regards,
Team QwikFone
Svar fra QwikFone
Dear Melanie,
Thank you for taking the time to leave us a review.
We are delighted to hear your experience with us was a positive one and thank you for supporting our mission to keep our planet away from e-Waste and keep recycling phones until they reach their end of life and are unusable.
Please do not hesitate to contact us if we can be of any assistance in the future.
Kindest regards,
Team QwikFone
Excellent service & mobile better that…
Excellent service & mobile better that expected, second time I have used Quickfone, will use again, quick delivery too.
15. mars 2023
Svar fra QwikFone
Dear James,
Thank you for taking the time to leave us a review.
We are delighted to hear your experience with us was a positive one and thank you for supporting our mission to keep our planet away from e-Waste and keep recycling phones until they reach their end of life and are unusable.
Please do not hesitate to contact us if we can be of any assistance in the future.
Kindest regards,
Team QwikFone
Dette er Trustpilot
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Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
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Lær om anmeldelsesprosessen på Trustpilot.
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Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.