Really happy with my purchase! I ordered the iPhone 17 Pro 512GB, and this is the third phone my family has bought from Qwikfone. Each device we've received has arrived in excellent condition and has... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Not the 1st time I've bought from QF and once again they didn't disappoint. Every phone I've ordered has been super, arrived quickly and worked perfectly. Always a pleasure.
Easy to find what you want and order it (this was the second phone I've bought recently). Same as before, good quality, slow delivery. Frustrating, especially when you consider the name. Not so quick... Vis mer
I do not recommend QwikFone based on my experience. I ordered an iPhone 12 days ago, but I still have not received it. The tracking information only showed that a shipping label was created, with no e... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
We are mobile repair experts located in London. We have been successfully operating in the mobile market for over a decade. We are proud to have the satisfaction, trust, and loyalty of all of our customers over the years. Our team uses only OEM and high-quality parts in our repairs. Our customers can also order a repair online and mail-in mobile phones without coming personally to our location! One of the latest additions to our business is the refurbished phone line that offers grade A+ pristine mobile phones with a warranty and monthly payments option. All of our refurbished phones are unlocked for your freedom in switching carriers. We offer high-end OEM refurbished mobile spare parts for all the famous brands with a lifetime warranty!
Kontaktopplysninger
Unit 4, Woodward Buildings, 1 Victoria Rd, North Acton, W3 6FA, LONDON, Storbritannia
- +44 (0) 208 992 5735
- info@qwikfone.com
- qwikfone.com
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 20 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av to uker
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Careful don't buy in this shop
Careful don't buy in this shop! Apparently, my order was sent but after 10 days I hadn't received it. I contacted them several times but never received a reply. I had to open a dispute with Revolut in order to get a refund as apparently my parcel was never sent

Svar fra QwikFone
I bought iPhone 17 256GB Black
I bought iPhone 17 256GB Black. Very happy with the quality of the device. Very high level refurbishment.

Svar fra QwikFone
Bought a iPhone 16 128GB delivered in a…
Bought a iPhone 16 128GB delivered in a few days with 99% battery health extremely happy will buy again
Warning ⚠️ ⚠️⚠️ Thief and a liar. Disgusting horrendous experience
Warning ⚠️ ⚠️⚠️
Please don't ever buy from this seller. She sell phones saying they are new when in fact they are factory seconds and refurbished with faults and come with no warranty, no user manual and just in a brown packing box. The phone arrived with a fault warning on the screen and had constant issues with charging. She is really nice in her emails about returns and refunds etc, until you return the item and then she keeps the phone, loads of my money and says I've invalidated the warranty it apparently had. She sent eBay and PayPal fake images of a damaged phone saying this is the one that I returned which eBay initially believed it so she was allowed to keep 1/3rd of my money, when the one I returned was immaculate and clean. It had been protected the whole time and wiped with screen wipe before packing so it really was immaculate. I then take it through PayPal which she dragged out for over a month. She only replied to PayPal in the final minutes to purposely drag it out.
It's clear to anyone that the phone images she sent couldn't have possibly been done even if the phone wasn't looked after well in such a short time. I think even if a toddler had played with it for years and been thrown in a toy box every day it wouldn't have looked as bad as the images she sent into eBay and PayPal pretending it was the phone which I returned.. she's a dishonest thief but PayPal decided in my favour as her lies were inconsistent throughout and the extremes she went to are nothing less than narcissistic behaviour. She lied and used gaslighting throughout the whole process. Her final gaslighting email I had to warn her that if she sends anymore I will be reporting for harassment as she continued to try and manipulate me even when in the hands of PayPal.
Please know that you have rights through PayPal to claim long after eBay and also you can contact your bank to explain and report this person to trading standards if she's done this to you too. It's clear she's done this to others from her feedback on eBay but most people don't know they can still claim long after eBays time has ran out. Dishonest Thief and the worst person I've ever had to deal with in my life.
She also goes by other names with her business such as Kwik-screen on eBay. You can check on the government website with her registered business name and number and her address that this is the same business.
Problem with phone.
Problem with phone.
Contacted them and got no response.
Not the best customer service or product.
Everything as described. Recommended +++
Prompt delivery, phone in immaculate condition, everything as described. Apart from the pin and the cable charger the phone came with a clear gel case. The cable charger didn't fit in the charging port but it was replaced very quickly. No probs at all.
I'm gutted that I have to write this…
I'm gutted that I have to write this about another business. The phone that I ordered 1.10.25 was not delivered by Royal Mail. I initiated an investigation by the local sorting office and they confirmed that it was not delivered. I am unable to get further involved in this dispute as the contract is between Royal Mail and Quikfone. 5 months on, still no phone or refund, and Qwikfone are refusing further action as Royal Mail have said to them the item was delivered(?!). I have had a very poor customer experience and cannot recommend. Next stop small claims court. Hopefully I will be able to update with positive news...
Very unprofessional
I am not saying they are scam, but certainly very unprofessional and flakey. I placed my order that got canceled next day with the reason: customer canceled the order (I did not!). When I questioned it I was told that the phone was not up standards and no longer in stock. I of course checked their website and same phone was up there for a higher price. As I was seeking advice from the Trading Standards, suddenly I was presented with third reason- error in listing pricing. Basically BIG NO!

Svar fra QwikFone
Absolutely awful customer service told…
Absolutely awful customer service told me it was dispatched Evri had no idea about it asked for a refund wouldnt let me just kept telling me wait longer wait longer do not recommend

Svar fra QwikFone
Iphone 15 chinois
J'ai commandé un iPhone 15 reconditionné. Lorsque je l'ai reçu le facetime vocale ne fonctionnait pas et impossible de désactiver le son de déclenchement appareil photo car c'est une version chinoise.
No Communication
Order a mobile 10 days ago, am yet to receive an update on the device despite it saying the order was on its way a day after i purchased it, I contacted the company via several different means and they were unreachable, cant understand how you aren't able to contact a company that you've bought from. They state next day shipping/delivery, but clearly i was misinformed

Svar fra QwikFone

Svar fra QwikFone
Order took longer than stated to arrive and was a different colour than what I ordered
The order took longer than stated to arrive. On the website it said next day delivery but it took 10 days to arrive. It was also a different colour than what I had ordered but as the rest of the specification was correct (correct model, storage and condition) the colour was not a big deal to me.

Svar fra QwikFone
Horrendous experience will never buy…
Horrendous experience will never buy from them again. Item arrived fine and was only in a Jiffy bag with a sticker on with a clear plastic cover on the back. I charged it up and left it at home and used my friends phone until i had time to get used to what it did. After a week the torch on the back came on and wouldnt go off, I tried to re set the phone, rang Samsung and still no joy. Then the following day the fingerprint ID stopped working and so I asked for a refund and the website said they would offer me £67 refund??? Where in any other realm would you not receive a FULL refund within a week of it going wrong. Then the phone stopped working altogether and i couldn't switch it on. Quickfone said wipe my data off and send it back in the same packaging, but I told them i couldn't wipe the date off as i cant switch it on, in the end i put on Google to wipe off my data when they managed to get it going and sent it back with the clear cover on and in 3 Jiffy bags, the only thing missing was the sticker on the jiffy bag they sent, but they had all the details off the website. They then offered me £157 refund and i paid £220 as they said it was damaged and there is no way it could have been damaged as it never left my house all i did was put in my contacts and play a game and i never dropped it. Awful service and rubbish phone - don't use them. I took photos of the phone before i sent it back and they have never sent me any to say what the so called damage is????
I ordered the phone and it was a fast…
I ordered the phone and it was a fast delivery. Good job!

Svar fra QwikFone
Very reliable
3 months ago I bought (through Amazon) a Galaxy S22+ that was in perfect conditions as declared. Unfortunately few days ago the display started to display a vertical line. The customer support asked some photo then send a shipping label for returning the phone.
On september first they received it and the day after I've received a full refund.
Highly recommended

Svar fra QwikFone
Amazing phone
Bought a refurbished phone from Qwikfone Via Backmarket. I am gob smacked at the quality of the phone, it was like new. Came with film on front and rear to protect it, Sim pin and cable. Packaged very well. All I can say thank you so much, I am more than happy & would definitely recommend these guys.

Svar fra QwikFone
As always perfect service perfect price…
As always perfect service perfect price thanks

Svar fra QwikFone
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.







