Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

Logged on for Celine Dion concert. No indication of wait time / members in queue. Didn’t get to the main site before the event closed - 2 days later - despite being a preferred customer. Second hand t... Vis mer

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Vurdert til 1 av 5 stjerner

Trying to get studio ghibli tickets, fell in line 20 minutes before it started and it still decided to put me in position 27,000 what is this rigged trash?! Now I have to wait more than an hour for no... Vis mer

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Vurdert til 1 av 5 stjerner

Potendo darei zero!!! Previsione della tempistica completamenta fatta a caso, aggiornamento in temp reale stessa cosa! Non si capisce se sia bloccato... Algoritmi fatti da Topolino

Selskapet har svart

Vurdert til 4 av 5 stjerner

Was ordering presale tickets for Shane Gillis and notice I got put in a virtual waiting room. Did some researching and found out about Queue-it and thought it was a neat idea, as I had no idea this ki... Vis mer

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Informasjon om virksomheten

  1. Programvareselskap
  2. Programvareforhandler
  3. Samarbeidsplattform på nett
  4. Webhotell

Skrevet av virksomheten

Queue-it is the leading developer of virtual waiting room services, empowering 1,000+ organizations worldwide to build and nurture trust with 20+ billion visitors annually by delivering reliable, fair, and transparent online experiences. Queue-it helps some of the world’s biggest governments, retailers, and ticketing companies to capitalize on peak traffic events by preventing website crashes, blocking bots, and mitigating load-induced errors such as overselling. Queue-it is headquartered in Denmark with offices in the U.S., Australia, and South Korea. Helping our customers build online trust, one high-traffic event at a time.


Kontaktopplysninger

1,4

Dårlig

TrustScore 1.5 av 5

116 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 100 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én uke

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

Værste køselskab nogensinde

Den lader andre komme foran i køen, og man har ikke brug for queue it. Værste køselskab nogensinde. I sutter

24. mars 2020
Anmeldelse skrevet uten oppfordring
Logoen til Queue-it

Svar fra Queue-it

Hej Mads, nej det gør vi absolut ikke. Send venligst dit Queue ID til support@queue-it.com så kan vi hjælpe.

Vurdert til 1 av 5 stjerner

Uduelig tjeneste...:(

3. mars 2020
Anmeldelse skrevet uten oppfordring
Logoen til Queue-it

Svar fra Queue-it

Hej Janne, vi er kede af at du har haft en dårlig oplevelse. Skriv meget gerne til support@queue-it.com for at få hjælp. Ønsker dig en god dag.

Vurdert til 1 av 5 stjerner

Dreadful ticketing system

Dreadful ticketing system. After queuing for 76min and waiting to be redirected to the website it crashes out. If the site can't handle a few thousand applicants for tickets, its not fit for purpose.

6. januar 2020
Anmeldelse skrevet uten oppfordring
Logoen til Queue-it

Svar fra Queue-it

Hi Eamon,

We're sorry to hear you had a bad experience. We will be able to assist you further if you send your queue ID or screenshot of your queue page to support@queue-it.com.

Please note that we only provide the queuing part of the process, so whatever happens once you have passed through the queue is beyond our control. If you experienced issues when you were redirected back to the website, you would have to get that sorted out with the ticket selling company.

Vurdert til 1 av 5 stjerner

elkjøp.no use it

elkjøp.no use it , and i went other web shops to get the same produckt at 10% discoundt

29. november 2019
Anmeldelse skrevet uten oppfordring
Logoen til Queue-it

Svar fra Queue-it

Hi Erik,

We are a SaaS solution that elkjøp.no used to assure that as many shoppers as possible could make their desired purchases during one of the biggest and busiest shopping days of the year, Black Friday. Please contact support@queue-it.com if you have further questions.

Vurdert til 1 av 5 stjerner

Dårlig håndtering af black friday

Dårlig håndtering af black friday

Super ringe service I har budt elgiganten, jeg er på ingen måder i tvivl om at det var en ringe investering. Der må være meget salg der er gået tabt på den måde - det med lange køer, og kø-id'er der pludseligt ikke alligevel gælder efter utrolig lang tids venten!

29. november 2019
Anmeldelse skrevet uten oppfordring
Logoen til Queue-it

Svar fra Queue-it

vi er kede af at høre det var en dårlig oplevelse. Hvis du har problemer med køen en anden gang er vi altid klar til at hjælpe på support@queue-it.com, bare husk at sende dit kø-id med, så vi kan finde dig i systemet.

Vurdert til 1 av 5 stjerner

Absolutely rubbish system with excuses…

Absolutely rubbish system with excuses of we are just controling the virtual room. Company pays you to do one job correct for them you from CEO up to workers just sell a rubbish system of simple qeue.

28. november 2019
Anmeldelse skrevet uten oppfordring
Logoen til Queue-it

Svar fra Queue-it

Hi Ali,

We're sorry to hear you had a bad experience. We will be able to assist you further if you send your queue ID or screenshot of your queue page to support@queue-it.com.

Vurdert til 1 av 5 stjerner

Absolutely terrible system

Absolutely terrible system. The whole purpose of the system is to control access to a particular website - in this situation, it was the Mirvish Website for priority tickets to Hamilton in Toronto. You sign up into the virtual waiting room and randomly assigned a number. I understood that there would be wait given the number I was. After 7 hours and seeing the number in front of me decrease to zero, it said it was "my turn" to enter the website. So, from the queue line, I get re-directed to the website and what happens? The website is NOT available because there are TOO MANY users. So, essentially, this Queue It thing totally messed up the ONE thing it's supposed to do. I kept trying to get in with my code as it kept saying it was my turn to go into the website and after 5 minutes, it says there was an error and that they were "going to look into it" but in the meantime, I was booted out and had to go back to the end of the line. Of course, by then, the queue closed because all of the tickets were sold. What a complete waste of time. Clearly, this company is incapable of doing the one thing it's supposed to do.

26. oktober 2019
Anmeldelse skrevet uten oppfordring
Logoen til Queue-it

Svar fra Queue-it

Hello Grant,

We’re sorry that you had this experience. Please note that Queue-it is a software service that only manages the users in the virtual waiting room. The inflow from the virtual waiting room to the website is handled by the company running the ticketing sale. If, however, you have any issues while you are waiting in one of our virtual waiting rooms, we are able to assist if you contact support@queue-it.com with your number in line or a screen shot of the virtual waiting room.

Vurdert til 1 av 5 stjerner

This is the worst queuing system

This is the worst queuing system. Suppose to start at 10am. Enter the page around 930am and until now 1046am still looking at the stupid Queue It message.

29. august 2019
Anmeldelse skrevet uten oppfordring
Logoen til Queue-it

Svar fra Queue-it

Hello Blithe, we’re sorry again to hear that. We’ve reached out to you in a private message explaining that we unfortunately can’t influence how long you wait in a queue to access a website. If you had any issues while waiting in a queue that we operate, we are able to assist you if you send your queue ID or screenshot of your queue page to support@queue-it.com.

Vurdert til 5 av 5 stjerner

I recently posted a negative review on…

I recently posted a negative review on this company, which I have now removed, as almost as soon as posting it I received a message from the COO and Co-founder, Ms C LEY VALENTIN, she explained to me what her company is and what it CAN and Cannot do, they have no control over the company that issued the email to me to buy the tickets for the Lion King at Edinburgh Playhouse, I had signed up for presale tickets and did not receive my email until 4 minutes after the sale started and found I was 11,976th in the queue to buy tickets, at the end of queuing I discovered I could not get tickets for my dates,the problem is with Edinburgh Playhouse not Queue IT. Ms Ley Valentin also notified the company selling the tickets of my difficulties with their email system.
I am very happy to recommend QUEUE IT and my respect for Ms C Ley Valentin for her attention and assistance.

7. mars 2019
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

What a terrible service

What a terrible service, I have spent the last 2 hours trying to buy tickets from the FA via queue-it. Only to be redirected back to the site and then back to the back of the queue. This happened to me twice and by the time I'd queued for the 3rd time all the tickets had been sold and only available for rip off prices on reselling sites. I am sure queue-it is in league with these reprehensible companies to stop ordinary people getting tickets at ordinary prices.

1. mars 2019
Anmeldelse skrevet uten oppfordring
Logoen til Queue-it

Svar fra Queue-it

Sorry to hear that! Please contact support@queue-it.com to get help. They will need your queue ID or a screenshot of your queue page to investigate. Please note that we only provide the queuing part of the process so whatever happens once you have passed through the queue is beyond our control so you would have to get that sorted out with the ticket selling company.

Vurdert til 1 av 5 stjerner

Hold nu fast hvor fungerer det dårligt

efter mere end 8 timers kø i dag (4 gange af mere end 1 time hver gang, sidste gang 2.5 time) har jeg fundet ud af hvor elendigt jeres system er.
Skal søge kanditat, men hjemmesiden melder fejl og beder en lukke og åbne igen. Når dette gøres fortæller Queue-it at kø-nummer er brugt, og så skal jeg bag i køen igen. Rigtig flot!

28. februar 2019
Anmeldelse skrevet uten oppfordring
Logoen til Queue-it

Svar fra Queue-it

Hej Jesper det er jeg ked af at høre. Hvis det stadig er aktuelt kan du sende dit kø-id eller et screenshot af din køside til support@queue-it.com og få hjælp. Vi kan dog desværre ikke påvirke hvor længe du venter eller hvad der foregår efter du er igennem køen. Det er op til vores kunde, som er det website du ville besøge. Queue-it er alene selve køsystemet.

Vurdert til 1 av 5 stjerner

I was unable to get my tickets to the…

I was unable to get my tickets to the High Museum of Art special exhibit today. I wrote to QUEUE-IT.com with an URGENT request and was told to call the museum. I was on hold with the museum for over five hours!!!!
You would think that Queue It would have taken some other action rather than telling me to call the museum. . You would think that they would have the manpower to help us consumers. It was a disaster. AND, we can only get the tickets on-line from 10am to 6pm...BUSINESS HOURS only.. How dare they do that to us. Taking our time away from our own business and personal matters. WITH NO ASSISTANCE. This is what this company is supposed to do and they have failed terribly. After 5 hours on hold on the phone is Unacceptable. Later we get a message from the museum stating:
"Today we worked through technical issues related to some member accounts. We are aware that there were some challenges and thank you for your patience. If you have any questions about the ticketing process or your member login, please reply to this email or call our Customer Service Center at 404-733-4575 starting at 10 a.m.
How terrible that a company that is supposed to make the process of getting tickets easy has failed and wont even address the consumer concerns. They just "push" it off to the originator that has paid them to do the service. The High Museum should have read the reviews before they hired Queue-it.com to take on this job.

28. august 2018
Anmeldelse skrevet uten oppfordring
Logoen til Queue-it

Svar fra Queue-it

We are sorry about your experience. The thing is that Queue-it is not a ticketing or membership system, so we cannot help with this at all, which is why we referred you to our customer (the museum). Queue-it is a software service that only provides a virtual waiting room/online queue system, so as soon as you have passed through the queue/wait, you are out of our system and we are therefore unable to check anything or help you otherwise. If you ever have any issues while you are waiting in a queue that we operate we are able to assist if you contact support@queue-it.com. I would also like to apologize for the late response to your review.

Vurdert til 2 av 5 stjerner

Helt igennem elendigt system ..

Helt igennem elendigt system ... Jeg er målløs!!

1. mai 2018
Anmeldelse skrevet uten oppfordring
Logoen til Queue-it

Svar fra Queue-it

det er vi super kede af at høre. Du må meget gerne kontakte os på support@queue-it.com, så vil vi forsøge at hjælpe. Undskyld det meget forsinkede svar på dit review.

Vurdert til 1 av 5 stjerner

Elendig

Jeres håndtering af skat's hjemmeside er lige så elendig som deres egne mislykkede forsøg, hvor svært kan det være?

8. mars 2015
Anmeldelse skrevet uten oppfordring
Logoen til Queue-it

Svar fra Queue-it

Hej Mikkel, det er godt nok længe siden du skrev, men vi er kede af at du har haft en dårlig oplevelse ifm kø på SKAT. Vi håber det er gået bedre sidenhen, ellers er du altid velkommen til at skrive til os på support@queue-it.com så vi kan hjælpe dig. Undskyld vi først svarer på dit review nu, vi var ikke opmærksomme på at der var oprettet en side om Queue-it på Trustpilot før for nylig.

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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