Can't fault their response but... Had a firmware download issue, contacted support and told 'it's dead' that was it! Fortunately a few searches highlighted similar issues with other products and all... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I dropped a chain it got bound between the the frame and the chainring. I had to force it out and after I did the power meter quit. I tried recalibrating and a couple of other suggest fixes but the... Vis mer
Outstanding customer service from Quarq tech rep who answered pre-purchase questions I had and then placed the order for me. Quarq DZero for Specialized arrived on time and I had it installed by my L... Vis mer
I've purchased many different SRAM and Quarq items over the years and have never been disappointed with my purchase. Jason Osborne helped me determine exactly what I needed for a perfect fit on our n... Vis mer
Informasjon om virksomheten
Opplysningene stammer fra ulike eksterne kilder
At Quarq, we make bicycle power meters, tire pressure sensors, mountain bike suspension tuning devices and GPS tracking devices. Why? Because bikes are complicated and improving performance is hard and this can make you feel overwhelmed and unprepared. But with the right technology, you can simplify the experience so you can reach your full potential. We know how frustrating it is when technology distracts from your ride. Our innovative, easy to use products are why thousands of riders, including professional athletes in all disciplines, trust in us everyday.
Kontaktopplysninger
3100 1st Ave, 57783, Spearfish, USA
- (605) 642-2226
- thinkfast@quarq.com
- quarq.com
Smooth transaction
Smooth transaction, fast shipping and great value.
They answered my questions promptly and…
They answered my questions promptly and provided excellent service!
Wow, That is what I call "Spot-on" customer service.
Wow! Just for the record, I get totally wigged out not knowing if I have a BB30 or a press-fit, or similarly, whether my chainring is 110 vs 130 bcd; but I knew I wanted a Quarqs Power Meter-for sure. Fortunately, as I was searching (mindlessly online trying to figure out what I need for my Canyon Endurance) on their website, a Quarqs representative reached out to me to ask about my bike set-up. He had me take and forward pictures of my chainring and bottom bracket so he could determine the best system for my bike. In a day, he came back with a recommendation. I must say, considering the multitude a bike's specs, he relieved me from a "heck of a lot" of stress. I call that "Spot on" service.
I am very happy with the customer…
I am very happy with the customer service your company has provided me. The sales rep were courteous and knowledgable on the products.
Great service
As advertised
Received timely and was exactly as specified.
Good people
Good people; gave me a call back to make sure I didn't order the wrong part. Very happy about that.
Quality Parts and Excellent Customer Service
Items arrived and look good. I Will install them once the weather improves in New England.
On a side note, customer support is excellent. They will patiently answer your questions so can be assured of buying the right parts.
Quick and thorough service
Quick and thorough service! Thank you
Excellent !!!
Excellent service
Excellent on-phone advice regarding power meter and bike frame/ group set compatibility.
Quick delivery to Canada. Awaiting installation on the bike so unable to comment as yet on use of the SRAM Force AXS Spider mount power meter.
I expected them to help me in a better…
I expected them to help me in a better way ... as easy as saying send us and we will solve the problem.
thanks
Great service
Great service, shipping and product. Everything arrived in a very reasonable timeframe and I was able to install and be up and running in about 30 minutes.
Fast order fulfillment and delivery.
So far it’s great
So far it’s great. But it’s winter here so not a lot of time on it yet.
Good experience!
The Site has informed you 2x that the…
The Site has informed you 2x that the purchase has not been completed and that payment has not been authorized. In my card appeared the 2 charges !!! I need to call the card and request cancellation in Quarq did not reply any emails

Svar fra Quarq
Quite Expensive For Battery Covers
While the power meter product itself is great the cost of replacing the cheaply made battery caps were astonishing.
G3 hub body solved all problems!
Fantastic online support
I have PowerTap V1 pedals that we over 3 years old. They have stopped working. I reached out online and the service was incredible. Fast response, quick suggestion on how to fix the problem and couriered the parts.
Great customer service.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.







