Quality Used Engines Anmeldelser 261

I really wish I had looked more into this company before buying an engine from them. I would absolutely advise avoiding them at all cost… Purchased an engine online that was supposed to have 67,000 miles on it. Had the engine installed by my mechanic who discovered a lot of problems with it, ended up costing an additional $1200 in repairs just to get it working beyond the installation cost. The mechanic became suspicious so he ran the VIN number on the engine and it was from a car that had 183,000 miles on it. I called to try to get a refund, was asked to fill out a bunch of forms, but then essentially no further response from the company. It seems like this is a common occurrence for them.

FIRST OFF DONT BUY NOTHING FROM THESE CLOWNS !!!!!!! I bought an 2011 5.7 hemi for ram 1500 I purchased for $3500.00 plus $150.00 for tailgate services then had it taken to the dealership I'm making this as short as possible I paid the dealership 3500 to remove and install the broken engine and the alleged good used engine which was a steal the mechanic said the cylinders all had water in them and was rusted 6 head studs were broken off in the head and intake manifold was crushed we put everything new on and in this engine before installing it I needed my truck so I took a chance with the rusted cylinders it locked up tight after 5 seconds of running they then needed video and pic I did what they asked they said ok get it ready for pickup that was Oct 13th 2025 they wanted to know refund or another engine I said refund I've called every week since then trying to get my money back it's almost 6 months later I'm still sitting here with no money I called and emailed I have pictures of everything engine,emails, call logs and so on I'll be reaching out to the Attorney General in the next few days if I don't hear back. I'm starting to think this is a scam I read nothing but good reviews from Google so now I belive Google is involved with them also they pop up as soon as you search engine I'll definitely post updates it anything changes so far I'm out $3500.00 for the engine $150.00 for lift gate $3500.00 to have the old engine removed and the new one put in

This company is nothing more than scammers, stay as far away as you possibly can.. put a 1500 dollar deposit on a engine and then called to cancell the order 10 minutes later and was told they don't refund deposits.taking legal action now but just want people to stay away from these crooks.

Excellent services! My engine came on time and was shipped straight to my Mechanic! My Mechanic said that it was the cleanest used engine that he had ever seen! Thanks Quality Used Engines!

Crooks and scammers. Do not buy. Sent me junk engine, then came and got it. Supposed to send me good one, but nothing but broken promises and repeated delays. Called and cancelled, requesting refund. Was told my refund would process. 10 days later they shipped me another engine. I immediately called and advised that I had cancelled and was told I'd get refunded, and even had an e-mail confirmation from the person I had talked to confirming it. I was then told I could refuse the delivery, which I did. Then I get an e-mail saying I owe them $300+ each way for shipping, plus a 25% restocking fee! And they still had the $1,700 plus bucks I already paid them. And still do. Starting legal action.

Terrible. I should have known better after reading the reviews but decided to take a chance. What I received was an engine that was junk and won’t start due to jumped timing and valves on this diesel engine. Took my shop 5 months to start the engine swap and that voided the warranty of 10 days to have it installed. Totally missed that. Bottom line is engine was bad and they sent it out without any testing. No way I would ever buy from these people. Do your research and look at reviews and the BBB reports.i just threw away $2500 . Don’t be like me. Stay far away.

I bought 1 engine ,the engine was late ,said " was being tested ".when I received the engine the mechanic didn't test drive .. so I rode off into the sunset and got 4 blocks before the engine started to act up check engine light came, on had so many codes the mechanic tried to fix what was possible on the codes and was exhausted ..I filed a claim and was sent another engine ,I asked about get a claim for labor cost and was told I didn't fill the warranty info out .I explained that I had done so I strongly believe it was a scam/loss your info so that the company doesn't have to honor it, I was sent out the 2nd engine and yes same thing but with fewer codes again I went through the process and this time I want to speak with owner and was denied stated that the warranty info is invalid and you are on less then 90 days .I asked for a full refund and was denied , I spent over 5 ,ooo for parts,labor and rental fees.. something should be done in shutting this business down. I only seen very little positive views and the A.General for the state should step in do investigation along with Google. Why..? When you type in the {search engine used motors } there name popped up and with all the bad reviews almost 90 %. Google should also be held accountable for this as well as being a Cospirator for allowing them to advertise and still with neg reviews, 'What is going on with America '.!

I would give a zero if I could. DO NOT order from these crooks. They sent a filthy completely stripped motor that was cracked. I’m still fighting to get my money back. They can’t speak English and CS is horrible. I wish I would have seen these reviews before I ordered

They sent me wrong engine for my 2014 jeep. After several phone call and emails with no response. They sent me a return label. Had freight company pick up engine. I thought they were exchanging engine for right one. NOPE!! They charged me shipping both ways plus restocking fees equal to $1350.00. They are crooked as hell!!!!!

Absolutely shocking company avoid at all cost, built a Cosworth engine for a rally car engine fail twice within 50 miles each. Lee took no responsibility for his terrible workmanship! And was difficult to deal with… had to take it to a proper engine builder engine is perfect now with no issues, just a shame it cost double the amount it should have to get a decent engine built. YOU'VE BEEN WARNED!!

I had concerns after reading the reviews. I originally thought I had troubleshot and fixed my QUE engine for my Ford F150 5.0 Coyote. I kept getting P0303 Misfire on #3. It ran, and I could still feel the miss in it, but it wasn't coding, until a day later. Well, I took it to the mechanic that installed the motor, and 7 cylinders with compression of 150, and one with 85. #3 had been causing trouble since day 1. New plugs, coils, cleaned the MAF, new purge valve. Nothing worked. They claim that they compression test all engines. Obviously, that is a false statement on their website. I am already out labor costs I won't get back, and I don't even want to fix it again not knowing if the next engine I get will be any better, or worse. I filed a warranty claim. At this point, I am turned off of fixing it, and as soon as I get this resolved, my beautiful 2014 F150 is headed to the graveyard. It's really disappointing, but I'm not throwing any more money at an 11 year old truck, hoping that it eventually works out. I would proceed with caution when buying a used engine from anybody with a late model car or truck. If it's got an overhead cam, I wouldn't touch used again. You can't really rebuild them, and used engines are a crap shoot. I really wanted to give QUE a good review. Had they come through with what they promised...I would have. I mean, a compression test on my motor would have picked up one cylinder hitting at about half of the others, and it would have been sent to a reman shop for rebuild instead of to a customer for installation. Honestly, I won't touch a used engine again. Buying a used truck is less expensive in the long run. Though this isn't specifically Ford's fault the taste of Ford has also soured because of this. My 91,000 engine started knocking, and the engine I was quoted as having approximately 56,000 miles had a low compression cylinder. It will probably be the last Ford I buy or try to fix for a long time, if ever. But...I am loving my 2024 Chevrolet truck. If they make it right, I will add to the review. In reality, what is that? Well, getting me a good engine that was actually compression tested that has the actual miles stated, and having the junk engine replaced at no additional cost to me would be the optimal. I don't think I will hold my breath on that one. Just refund the cost of the motor, fully (no restocking fees, since it was faulty from QUE, and I installed it in good faith). Oh yeah. $650 for gaskets, seals, water pump, thermostat etc) all to put on a junk motor. Not gonna get that back either, and would have to buy all of that stuff again. But nope, I'm done with fixing it. I put a ton of money into it already, and I'm not going to do it again....ever!

***Update - Quality Used Engines made it right! They refunded the cost of the engine. I'm still out a ton for the install, but that was an understood risk. I still won't buy a used engine again, as the feeling of losing my truck is still very raw.

They would not take the engine back at any price and they act as if they can not understand any communication. The previous company under this name was very good. This company does not really care about

Please don't purchase anything from this company...I called for a quote on an engine..the rep hung up on me when I questioned the price advertised online..so I called back and got a different rep and got a totally different quote for the same engine..then when I questioned the price difference..he began to mock and disrespect me. They are also being sued by the State of Wisconsin Attorney Office

Do not purchase from this company. I own an auto repair shop. When we received the engine we purchased, we tested it prior to install and it had zero compression. We immediately called and emailed them. They said they didn't have another one in stock. They said they would refund the $1900, but to keep the engine as it costs to ship back. We called and emailed with no answers, just put on hold, or told it "was in the accounting department". Now after 4 months, no refund. I filed a case with the CA Attorney Generals office. (no response either). Buyers beware. This was a tough lesson.....

I wish there was a minus star. If you need a used engine and these scammers are your only option, buy a bus pass, you'll me much more satisfied. My story starts late August 2024 with an unexplained engine failure on my beautiful 2019 Sierra truck. The dealer wanted 15k for a brand new replacement. GM had no eta on production. They offered me a refurbished engine with 80k miles and a 12 mile warranty for 9k. Needless to say, I declined as I use my truck for my food business and expect 12k miles in 3-4 months. I declined and started searching online. These creeps popped up on google. The look totally reputable. The website seems clear and concise and they are US based in Cudahy Wisconsin. I got a free quote, they had an engine for my truck. They offer free shipping to an auto shop and 5 year/50k warranty on parts and labor! They had my model engine with 30k miles on it! They even promise a core refund of $500if you send in your old engine. There are tons of great reviews on their page that link to an independent review site. (so it seems) I decided to buy the engine. By this time I had been down a vehicle nearly a month. I talked to a seemingly nice man in the parts department. He told me if I ordered that day my engine would ship in the next few days and could take about a week to arrive. My total cost was 7k. They offer a preferred financing option during the purchasing process that approved me for 5k and I paid the other 2k out of pocket. I asked the parts guy did I need to have the shop remove my old engine when the new one was delivered. He told me not to worry about it. My mechanic was set to receive my engine the following week but it took just over two weeks to arrive. My mechanic set my appointment for his next available slot which was about ten days away. Long story short, the engine, once installed would not fire up. My mechanic advised me that he was sending my truck to the dealership for troubleshooting. My service tech immediately found that the intake was full of metal debris. He explained that if they were to start the engine this could ruin the entire motor. I bought a new intake after they checked my original intake and found it to have debris as well. I was confident that I could make a warranty claim and be reimbursed. It went straight to hell from here. I called them to file the claim, there was a menu option for warranty claims. It rang into a queue, I held 20 minutes before hanging up. I then located an option to file a claim on the web page. I entered my invoice number as directed and received a message stating that my warranty was not valid. It then directed me to a message that told me if I didn't register my warranty after installation within 10 days of delivery it was void. This disclaimer isn't anywhere on the website other than if you try to file a claim. I read my contract confirmation email and it only says 5k, 5 year parts and labor warranty. In the mean time, I called them every day and never received an answer. It was like they had my number flagged. I called from a different number and they answered immediately! Once they found out who I was they transferred me into that queue that nobody answers. I held back my next payment. Their finance company (Pay tomorrow) contacted me immediately. I asked if they were affiliated, the agent said no but offered to help. She asked for photos of the damage and proof that I had been calling. I sent her the pictures from the dealer and copies of my call log and emails where I had been trying to reach QUE. She followed up the next day and told me to try calling again, she gave me a number that I didn't have and a name. I thought she was pretty helpful for a finance company who claimed to be unaffiliated with the merchant. I called, no answer. I called from another number they picked right up. I asked for the guy she referred me to, told my story and he immediately transferred me into the warranty queue. Another guy answered almost immediately. He told me he would send me a warranty form. The warranty form was a combination of jumping through several hoops and shitting in a swinging bucket. It was so tedious and impossible to complete, an obvious intentional roadblock. I began digging into QUE because when I called they answered with a different company name. There are hundreds of complaints against them on many websites. The good reviews I read on their website are clearly fakes.I tried to reach that review company and it no longer exists. BBB and the Indiana States Attorney have reached out to them in an attempt to mediate. This isn't new to them. I'm not asking for a refund. I'm asking them to stand behind the engine they sent me. I'm asking them to warranty it, like they advertised. The last guy I spoke to told me that the dealer was just trying to get money out of me and that there is no warranty because I took too long to install the engine. Looking for a lawyer!

If there was a negative star I would pick it. Do not buy from these sheisters! I paid over 8k for a replacement engine for my 2019 Sierra Denali. The dealership had no eta on a brand new engine and wanted 14k. This place offers free delivery, a $500 core refund and a free 5 year 50k mile parts and labor warranty. They also provided a link to finance 5k of the purchase through an independent (wink wink) loan company. I put the difference on a credit card. They promised the engine in a week. It took about 10 days (not bad) I asked if I needed to have the old engine ready and the salesman said no we could arrange that later. It took my mechanic about ten days to get to my vehicle. Subsequently he discovered that when my engine failed some other components under the hood were damaged and it would be best for the dealership to repair these things before firing up the new engine. Towed to dealership. Mechanic at dealership found debris in the intake. He sent photos of the metal shards that would have damaged the new engine. I had to buy another intake. I called quality to use my warranty to cover this. It was then I was guided to a place on their website that stated if you didn’t enroll in the warranty program within 5 days of receiving the engine your warranty was reduced. It also stated that the core refund was voided if the old engine wasn’t shipped back to them within 10 days. Remember I asked about that? None of this information is made obvious on their site. The only way you see this is if you attempt to file a warranty claim. I tried calling them and was transferred into a queue for claims. Nobody ever picks up. I’ve called multiple times even selecting the sales department only to be immediately placed on hold with nobody ever picking back up. It’s like the flag your number because when I was shopping for the engine they picked up every time. I withheld my next payment. The loan company called, of course and I asked if they were affiliated. They said no but they would try to help me. The agent asked for pictures of the bad intake and receipts. I sent them. A few days go by, she sent me an email stating that Quality said I had never called and they needed proof. I sent call logs that proved I was on their line 3 different times for a minimum of 10 minutes each. She gave me a different number which led me back to the same stupid queue. No answer. Don’t trust these guys. I’m in a very expensive vortex.

I’m beyond disappointed with this company and the engine they sold to my son, who worked incredibly hard to save up for this purchase. Upon visual inspection before installation, our technician found water in the intake and the entire top end of the motor was covered in oil sludge. This is completely unacceptable, and there’s no way this engine was inspected or tested before it was shipped.

To make matters worse, trying to submit the so-called “warranty” information was a nightmare. The company’s website made it nearly impossible to complete the process, almost like it was done on purpose to discourage customers from claiming their rights. When I called the warranty department, I was left on hold for over an hour before I finally hung up in frustration. I tried reaching out to the sales department, but as soon as they recognized my number on caller ID, they would immediately push me to voicemail.

Legal counsel will be retained because this company needs to be held accountable and put out of business. It’s disgraceful how they scam hardworking people out of their money when trust is placed in them. The Better Business Bureau has been alerted, and legal action will soon follow. I urge anyone considering this company to stay far away—you’ll only end up frustrated and out of pocket!

Purchased a engine from this company back in January. The engine was a week late because they told me they were doing quality checks on the engine before they shipped it out. Paid a mechanic shop $3,000 to install just to find out that the entire left side of the engine had no compression.
They warrantied the engine and sent me a new one, but I still had to pay another $3,000 to have it installed again. I have been in contact with them multiple times trying to get them to pay for one of the installs. Nobody will return my calls or emails. Seems like they are actively trying to screw me. Here it is July and still no response from this company

WISH I CAN give them a -000000000000. Scamming company buyers beware Don't BUY FROM THEM EVER PLEASE... THIS IS NOT A LEGIT COMPANY BUT THEY HAVE A VERY WELL SCAMMING ORGANIZATION THEY ALSO GO BY MANY OTHER NAMES LIKE SW ENGINES AND SOME OTHER FEW ONES... IM STILL INVESTIGATING OTHER NAMES THEY GO BY TO HELP STOP YOU FROM BUYING AND GETTING SCAMMED... PROTEST THIS COMPANY AND HELP SHUT THEM DOWN.. WHO EVER IS READING THIS JUST THINK WHY WILL I WASTE MY TIME WRITING THIS ..THEY ARE WELL ORGANIZED TO DOING WHAT THEY HAVE TO DO TO SCAMM YOU EVEN THROUGH THERE FINANCING PAY TOMORROW THEY ARE PART OF THE SCAM TOO SO BE VERY AWARE. DONT APPLY THEY ARE NOT LEGIT YOUR FAKE LOAN WILL BE 2X THE AMOUNT THEY "LOANED" YOU ....PLEASE LIKE THIS REVIEW TO HELP OTHERS NOT BE SCAMMED GO ON YOUTUBE THEY ARE A FAKE COMPANY PLEASE DONT BUY FROM THEM IF YOU LOVE YOUR MONEY ... I HAVE BEEN READING BAD REVIEWS ALL DAY.... SAVE YOURSELF THE HEADACHE PLEASE 🙏 DONT BUY, DONT BUY, DONT BUY FROM THEM THE NAME OF THE GUY THERE HE GOES BY JOE AND THE FEMALE JOE IS ALSO WITH SW ENGINE BIG SCAMMING INDUSTRY PLEASE FIND A LOCAL GOOD JUNKYARD TO GET YOUR ENGINE SO YOU WONT BE SCAMMED.....

i really i wish i could give a minus star. Worst customer service. Customer service is horrible. They every time give you the response that they'll look into it but never get back to you. They kepp on transferring the phones to another depoartment and keep you on hold for hours. I am trying to get in touch with them since a month.