My order for contact lenses was not delivered and Quality Eyes are refusing to either send a replacement order or refund my money. This dispute has been going on for 6 months. Very poor customer servi... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I have been using this supplier for my contact lens requirements for some time now. Totally happy with the service provided, bearing in mind, the efficiency, quality of product, price and speed of... Vis mer
The service from Quality Eyes was great - except that the product itself was terrible. Three pairs of Clariti XR contact lenses costing over £60 total, and each lens tore within a week. I’ve been wear... Vis mer
Selskapet har svart
Quality Eyes. excellent people to for all your contact lens , I am always online searching to find quality contact lens and at affordable price its been a few years since I came across Quality Eyes... Vis mer
Informasjon om virksomheten
Opplysningene stammer fra ulike eksterne kilder
Quality Eyes is a UK based company. We pride ourselves on being the most trusted online retailer for contact lenses. Our standards are high, so you will always recieve quality products and service. FAST delivery on all UK orders, contact lenses to your door at the click of a button.
Kontaktopplysninger
340 Hook Road, KT9 1NU, Chessington, Storbritannia
- 0207 856 0586
- info@qualityeyes.com
- qualityeyes.com
3,7
Middels
3k anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
I still haven't received my order and…
I still haven't received my order and have had no communication about delivery status.
I have been waiting over 3 weeks to receive my contact lenses.
11. desember 2022
Svar fra Quality Eyes
Hi Janet
I have tracked this order via the Royal Mail website and can see that it has been marked as delivered with the map showing place of delivery.
I am going to resend the tracking details to you so you can follow this up with the Royal Mail.
If you need any assistance please email me on info@qualityeyes.com or call me on 0207 856 0586
Marios
I FOUND QUALITY EYE BY CHANCE.I CALLED…
I FOUND QUALITY EYE BY CHANCE.I CALLED ON A SATURDAY AND SPOKE TO SAFFRON AND SHE WAS VERY HELPFUL WITH ALL THE INFORMATION I NEEDED. I ORDERED TWO SETS FOR EACH EYE AND RECEIVED THE ORDER QUICKLY AND IN PERFECT CONDITION. TODAY I SPOKE TO SAFFRON AGAIN TO RETURN TWO BOXES (MY MISTAKE) AND ORDER 4MORE BOXES. SAFFRON MADE EVERYTHING SO EASY TO HANDLE . VERY HELPFULL. THANKS
10. desember 2022
Delivery was perfect product great
23. november 2022
Great customer service
Customer service was very attentive. Alerted me of the varying eye prescriptions selected for my choice of contact lens. Orders was redone and sent out promptly. The specific bundle packaging contact lens is not available in my home country. It is much cheaper to purchase the bulk packaging version. Most importantly they offer international shipping at an affordable and reasonable shipment fee. Good job!
4. november 2022
Lenses were out of stock with there…
Lenses were out of stock with there supplier but managed to get me 15 pairs free of charge until lenses came back into stock. Great service..
13. oktober 2022
As usual a quickly delivered order at a…
As usual a quickly delivered order at a very good price. What's not to love. X
5. oktober 2022
The order still hasn't arrived!!!
5. oktober 2022
Svar fra Quality Eyes
Hi Ros,
My apologies that your lenses have not reached you just yet.
I can confirm that your order has left us today. Due to The Royal Mail strikes, it may take longer than their 24 hour service would usually estimate however it should still reach you within your estimated arrival date of 6th-8th October.
If you need any assistance I am happy to help. You can email me directly on: info@qualityeyes or call 0208 856 0586
Kind regards,
Saffron
great company
I have been using quality eyes for near a year now and am amazed at how good they are, the web site is easy to use, they ship far faster than any one else I have used and never an issue with stock. I keep a very sharp eye on prices and they are always the best. Just hope they stay this way and don't change !!
Your doing a great job guys :)
22. september 2022
Anmeldelse skrevet uten oppfordring
Quick service
6. september 2022
Good
Easy to order on their website, competitive price for contact lenses, delivery is quick.
17. august 2022
Excellent customer service
Excellent customer service. My required lenses were out of stock at the manufacturer so the team at Quality Eyes sent me some trial packs to make sure I didn't run out before stocks were replenished.
7. august 2022
Had a hard time finding my lenses
Had a hard time finding my lenses. Quality Eyes took the order, and when they were OOS from the manufacturer, they sent me 10 free pairs to get me through until they were back in stock. They were timely with their communication, and they did what they said they were going to do. And the price was fair. Can’t ask for anything more.
5. august 2022
Great service.
User friendly web site, straight forward transaction. Delivered a day earlier than stated. Cheaper price than competitors. Would recommend.
2. august 2022
Excellent service.
31. juli 2022
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