We had an issue with our order — the sleeve size came in incorrect — but the team did step up and offer a solution to make it right. We appreciate their willingness to work through it with us, and eve... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
We sourced our annual corporate tournament apparel through Qstomize. The Golf Polo shirts look incredibly professional, fit perfectly and the bulk turnaround time was surprisingly fast. We are definit... Vis mer
Selskapet har svart
I still haven't received the item I purchased. Based on other reviews I trust the item will be fine, its just the shipping times are insanely long. it has been running on 3 weeks now waiting for it wi... Vis mer
Selskapet har svart
I have used the services of the store more than 5 times over the past year. In general, I am satisfied with everything, although, as elsewhere, there are nuances. The order is processed very quickly a... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Qstomize is a custom-products supplier for businesses, agencies, and event teams who need quality merch without the back-and-forth of traditional promo companies. We print, embroider, and source custom apparel, drinkware, bags, hats, and event swag, covering everything from a 50-piece company hoodie run to a 5,000-unit branded mailer drop. Every order goes through a mockup before it hits production. Our in-house designer cleans up your logo, places it on the actual product, and emails you a proof. Nothing prints until you approve it. What we hear most from customers is that the surprises happen on the good side. We confirm artwork the same day we receive it, give you a single human contact instead of a ticketing carousel, and ship from US fulfillment partners with realistic dates we actually hit. We work with startups doing their first conference giveaway, marketing teams refreshing employee onboarding kits, retail brands packaging influencer mailers, and HR teams putting together holiday gifts. Minimum orders start at 25–100 units depending on the product, and pricing tiers down at higher volumes. All pricing is published on the site, so you don't have to email asking "what's your price for X?". If you have a tight deadline, weird specs, or a product you saw somewhere else and want quoted, message us. We respond.
Free Shipping Every Order
All-inclusive pricing
Prices include design and shipping. No hidden costs or fees.
Kontaktopplysninger
Coastal Highway 19266, 19971, Rehoboth Beach, USA
- 16506403836
- info@qstomize.com
- qstomize.com
3,8
Bra
124 anmeldelser
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av to uker
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
WARNING
WARNING! SCAM
I ordered a phone case with printed text on it, but when the case arrived, before I even had the time to use it, the printed text started falling off. Despite multiple emails to the "24/7/365 customer support" I have not got a single answer back. Furthermore, even though the website says that the store is located in the U.S. I had to pay an additional import tax from China along with the already steep shipping price.
BAD QUALITY, NO CUSTOMER SUPPORT, ADDITIONAL SHIPPING COSTS.
DO NOT BUY
EDIT:
The reply has nothing to do with my issue and is false. I never got a response and the following was the email I sent:
"Hello, I received my product recently and opened the package today but there is an issue with the quality of the product. Even though I so far have not used the phone case at all, the text on it is already falling off. Most of the letters now have black spots on them, still after not even having used the case. This is unacceptable and I demand a refund. "
5. mai 2021
Anmeldelse skrevet uten oppfordring
Svar fra Qstomize.com
Hi Axel, you requested a full 100% refund and also to keep the product that did not have a defect. We asked you to send a picture and you refused.
You are welcome to return the item for a 100% refund, per our refund policy listed several times throughout the store
Unfortunately we do not allow customers to keep items and then demand to keep the items as well.
You may return the item within 30 days for a full refund per our policy.
Edit: We are not sure why you are complaining about the shipping price when the shipping price is displayed before you purchase. If the shipping price was too high, why did you go ahead and pay?
We are also not liable to pay a customers customs or taxes paid when sending to European countries as we write in FAQ and shipping policy. We are not sure of any online stores that pay taxes for their customers.
Again, you are more than welcome to return the item for 100% refund within 30 days of purchase. No other custom products store has such a generous return policy. If you decide to keep the item then we cannot refund you.
Really good result!
Really good result! I ordered a customized blanket and I am very happy with what I got.
10. april 2021
Anmeldelse skrevet uten oppfordring
Another win!
I just received my second tapestry order from Qstomize.com and for a second time, I'm just super pleased! High-quality material, great print, and exactly what I was looking for. I will be back!
10. april 2021
Anmeldelse skrevet uten oppfordring
Fixed my issue right away
I accidentally ordered the wrong size case (I have a 12 pro and ordered for a 12 mini), and the people at qstomize were so nice and awesome about sending me the correct size case with no hassles. Can’t wait for it to get here
9. april 2021
Anmeldelse skrevet uten oppfordring
AirPod pro case
They have some of the nicest cases for your AirPod pros you can find. Well worth the money!
3. april 2021
Anmeldelse skrevet uten oppfordring
Excellent printing
Excellent printing , the final product look very nice
23. mars 2021
Anmeldelse skrevet uten oppfordring
Would not recommend
Would not recommend. I ordered the package back in Feb before the 6th. Tracking shows it is being sent back to them for an unknown reason, never made it into Australia. Tried to email them over 5 times for a resend or refund. No contact back
19. mars 2021
Anmeldelse skrevet uten oppfordring
Svar fra Qstomize.com
hi Taylah so sorry to hear you are disappointed
We checked all our tickets and do not see a ticket from someone from your name
We checked all our orders from Australia and we don't see an order from someone with your name
Please contact info@qstomize.com for assistance
We answer all emails within 1 day. Perhaps you got the wrong email or sent your request to wrong email.
Because we do not know who you are I do not know how I can help you further
Love the website & how you can see the…
Love the website & how you can see the product before it gets shipped amazing 😻
13. februar 2021
Anmeldelse skrevet uten oppfordring
Very impressed!
My first order was their yoga mat. I used one of my art images and I couldn’t be happier! The image was crisp and clear and the colors vibrant. The mat is of good quality and came with a strap to keep it rolled. Will definitely be ordering again! This one I’m selling in my gallery!!!
13. februar 2021
Anmeldelse skrevet uten oppfordring
Completely satisfied with my purchase
Completely satisfied with my purchase, seems very good quality and was delivered in a very timely manner. Highly recommend!
28. januar 2021
Anmeldelse skrevet uten oppfordring
I will have to say I was scared this…
I will have to say I was scared this was a scam.. but when my product came in I couldn’t be more than happy it was a fief for my husband he was very surprise and very happy as well.. I can tell you the money was all worth it...
24. januar 2021
Anmeldelse skrevet uten oppfordring
I love the AirPod case I ordered
I love the AirPod case I ordered. There are so many fonts and colors to choose from. I think it is super cute. It’s a gift for my sister so she hasn’t seen it yet but I’m sure she’ll love it!!
10. januar 2021
Anmeldelse skrevet uten oppfordring
Very satisfied
I bought a custom AirPods case and I am very pleased with it! It is well made and the custom job looks great! Customer service was very polite and helpful and happily accommodated my order. I highly recommend!
8. januar 2021
Anmeldelse skrevet uten oppfordring
Their genuine leather airpod case that…
Their genuine leather airpod case that I paid good money for was hardly subpar. It is a cheap peace of plastic from China. The custom printing was off-centered. Not impressed
5. januar 2021
Anmeldelse skrevet uten oppfordring
Svar fra Qstomize.com
Hi Caleb we are really sorry to hear you are disappointed. We see you purchased the faux leather option when we have 2 other leather cases you may have also liked. We wish you would have contacted our support before leaving a review so we could have sent you a refund or replacement. Please contact support@qstomize.com for fast assistance. We always make sure our customers are happy with their purchase.
Wonderful company and Great Price
Qsstomize.com is a wonderful company to get clothing and related items customize in embroidery. Their work is excellent and a great price to match. They are my “go-to” place for custom embroidery work. Love it.
4. januar 2021
Anmeldelse skrevet uten oppfordring
premium product and Exception Customer Service
the product is premium with amazing customer service,
highly recommend to everyone
thanks
Ammar Q
31. desember 2020
Anmeldelse skrevet uten oppfordring
Beautiful memorial candle
Beautiful memorial candle. The scent is so beautiful
28. desember 2020
Anmeldelse skrevet uten oppfordring
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.