Citation ISO Certification  Anmeldelser 

David was amazing. The best audit process weve ever had. He was friendly, approachable and really patient. He answered questions when we needed clarification and was really relatable throughout the 3 days.

We recently completed our ISO 9001 and ISO 14001 audit, and the experience was excellent from start to finish. Veronica was extremely knowledgeable, professional, and very helpful throughout the entire process. She explained everything clearly and made what could have been a stressful experience feel smooth and well‑managed. Her approachable manner and expertise gave us real confidence. Highly recommend this company and especially Veronica for anyone going through ISO certification

Over the past two days, we underwent our ISO 9001 and ISO 27001 external audit conducted by Annya Poole, Lead Consultant. I can honestly say it was the best audit experience we’ve had to date. Annya was extremely pleasant to work with and provided clear, constructive feedback, particularly around areas where we can continue to improve.

Audited for ISO9001 and ISO14001 with Karen Knaggs over a day split into two sessions. Great experience with a very helpful approach from Karen. After a site move, it was never going to be the easiest audit but working with Karen was easy and the whole process flowed well.

Outstanding support from Margaret throughout our ISO process. Her expertise, clear guidance, and practical approach made everything feel manageable and well-structured. We felt confident at every stage thanks to her attention to detail and helpful feedback.
Margaret & Diane, have been fantastic in our Gap analysis for ISO14001 & ISO45001. We feel 100% ready for our stage 2
Highly recommend!

Great experience dealing with Caron Axford. Caron guided us through our accreditation process and was extremely helpful and knowledgeable which made the entire process so much easier.

Great service. Always helpful and accommodating and keen to offer solutions instead of creating issues.

Our auditor, Simon Langston, was thorough and provided practical advice, we benefitted from the day.

Andrew North, Senior Consultant at Citation ISO, provided excellent support throughout our Stage 2 audit for ISO 9001 and ISO 14001 certification. He was highly knowledgeable, approachable, and consistently helpful, guiding us clearly through each requirement and ensuring we fully understood the process. His supportive manner made what could have been a complex stage feel smooth and well-managed. We greatly appreciated his professionalism and the confidence he gave us in achieving our certification.

We recently had a meeting with Robert Crosby. He is professional, straightforward and simplified the whole process,

We recently completed our ISO 9001 and 14001 re-certification audit with Citation, and the experience was extremely positive.

In particular, Jerry’s approach as auditor was excellent. He struck exactly the right balance between ensuring compliance with the standards and working practically with us to reflect how our business genuinely operates. Rather than a purely “tick-box” exercise, the audit process felt constructive and aligned with real-world delivery, which made it both efficient and valuable.

Jerry took the time to understand our systems and the nature of our projects, clearly explaining requirements where needed and helping us ensure that our documentation accurately represented our processes. This made what could otherwise be a demanding exercise relatively straightforward and well-structured.

From our side, having strong underlying systems and a clear operational approach allowed for a collaborative and professional audit process, which worked well alongside Jerry’s pragmatic and supportive style.

Overall, a very good experience — and a strong example of how the audit process can add real value when approached in the right way.

Anthony Price has been amazing and really helped us understand what's required. He did not make the audit feel like an audit.

We have recently completed three successful days of ISO assessments carried out by one of Citation’s assessors. Although Douro appeared extremely thorough, he was very approachable and provided valuable, professional feedback throughout the process.
The assessments ran smoothly, and we felt comfortable reaching out to Douro at any point during the assessment days whenever we had questions.

We had a very positive experience with our Auditor Simon Langston during our ISO 9001 audit. He was extremely easy to get on with and approached the audit in a friendly and professional manner, which helped put myself at ease from the very beginning. Simon made the entire process feel straightforward and manageable, clearly explaining requirements and guiding me through each stage. His approachable style, friendly manner and clear communication made a real difference to the overall experience. We would be delighted to have him again for our next review.

Stephen was great and Andrew was amazing to work with. Patient, cheerful and invested in my success. Thank you very much for the time and support guys

George Craig conducted a great external audit. He made what can often be an onerous process interesting, insightful and positive. He made it particularly beneficial through his deep understanding of the ISO27001:2022 standard and clear, pertinent insights regarding ways to improve our information security.

Really insightful input from Conrad Francis on what to focus on and where to avoid common pitfalls.

Enjoyable and beneficial session - we look forward to our continued ISO 27001 partnership.

We had a very positive experience during our ISO audit. Our auditor (Alex Misovicova) was very helpful, thorough, and provided clear, constructive feedback throughout the process. The audit was well structured and her attention to detail made all the difference ! We will definitely request to have her again next year.

Completed our gap analysis for 14001 and 45001 with George Craig. He was very enthusiastic about the topics and ISO in general which really helped in exchanges. Its nice to work with people who are passionate about ISO frameworks.

Our journey to ISO 9001 certification with Citation has been supportive and smooth. Their consultants have provided tremendous service and our recent certification audit with Robert Crosby was professional and efficient.