Citation ISO Certification  Anmeldelser 

The Consultant Simon Langston was very friendly and professional.

I have conducted multiple ISO:27001 audits with Citation now. The standard can be a difficult one to figure out but The Auditors at Citation are always open to suggestions & forthcoming with information.

The audit with Cheryl was a continuation of the trend and in the end it was a breeze to complete.

A great service provided each time.

Citation remain our go to for ISO audits. Clear, friendly and professional guidance.

Ricky Niner our ISO 9001 auditor for the day definitely 5 star.

Exceptionally knowledgeable and a pleasure to work with. Thankyou

Robert Crosby and Alan Boud were a great support in understanding how the ISO process can be supported effectively with Citation - thank you for your help.

Our auditor (Khubaib Asadullah) was very thorough but fair. I appreciated his transparency and professionalism. The communication was excellent throughout the audit process and it was clear what was required at each step.

Niki was brilliant throughout the whole process, she guided us through the requirements and her knowledge around construction was particularly useful and meant that we were able to discuss in detail our processes and outcomes.

Had the pleasure of meeting with Janos Balogh (Consultant) who was amazingly helpful and knowledgeable in guiding me through our IMS ISO 9001/14001 consultancy meeting.

Every aspect was clearly explained and easy to understand after his clear and relevant explanations.

Thank you Janos!

Caitlin Wevill - Lovely Friendly Lady Who Had So Much Time For Us, Thank You So Much.. It Made Audit So Much Easier.

Both Robert Crosby and Alan Boud where the consultants from the company. They where both knowledgeable and extremely supportive with their information. Giving us different ways to approach ISO14001 and where reassuring in their approach. Their attention to detail and knowledge was impressive. Both gents are a credit to their company. Thanks for you help guys! We would recommend this business due to their knowledgeable staff and outstanding service we received! Thanks guys!

Colin Thurley was a very understanding auditor and made the process very smooth. He made everything very clear to me and I enjoyed the experience. Peter Johnston went above and beyond as our consultant and we really appreciate the work and effort that he put in. We have had a great experience with Citation!

Sam was brilliant teaching me about ISO certification. Very knowledgeable as well .

Karen K. was an absolute super-star throughout the audit process. She was incredibly helpful, approachable and understanding. Always took the time to explain things clearly and provide guidance where we needed. Her support and professionalism made the whole process much smoother and far less stressful. It was an absolute pleasure to work with her these two days!

Our Auditor Simon has recently completed our first full audit - and made the whole affair far less intimidating than it could have been!

Positive but objective; his professional conduct was as appreciated as the practical industry advice he gave us. Simon maintained clear and unambiguous communication to help through at every step.

I would absolutely recommend Citation for future ISO certifications, based on my experience with the service as a whole, and Simon's 'firm but fair' conduct as Auditor.

Simon Langston : Great auditor. Very professional and assistive in helping us through our audit.

My external audit was carried out by David Beddoes and it was a fantastic experience. David was very knowledgeable and patient answering my questions and sending over supporting Citation templates. David provided excellent constructive feedback with a desire to see us improve to be the best we can be and I have taken this onboard and implemented into our organisation.
Happy to recommend Citation as we have had nothing but a good experience from David and all the team. There is an extensive library of useful templates and documents that can support your organisation.

Smooth and enjoyable (not the thing you might expect to say about an audit!) experience with Annya Poole who was knowledgeable, helpful and friendly throughout.

Sam Barnes was our ISO consultant. She made us feel at ease straight away and explained the process clearly so we knew what to expect. It was a long day, but Sam's friendly, professional and knowledgeable approach made the experience of making our business ISO compliant really valuable. Working through the Management System together was helpful to familiarise ourselves with the various processes and documents - rather than just being left to it. Looking forward to becoming ISO accredited in the near future with the help of the ISO consultants at ISO Citation.

Great help, great experience. Jonathan explained what he needed very clearly, helped where we needed to and guided me in areas I was not as comfortable with. I would recommend Jonathan's guidance to anyone

Needed the accreditation for an unknown length of time. Was told by the sales person we could cancel at any time, so signed up.

Turns out the contract was for 10 years! and there are penalty fee's for cancelling that were not disclosed but we have now been told are in the terms and conditions. They were not disclosed, highlighted, shown in the fee's section on the signature section of the contract - hidden charges and mis-selling!!!

Be careful as they want half of any remaining contract fees and invoices for services not provided!

We have reported to the CMA and are currently taking legal and consumer advice.