Q Park Anmeldelser 

I would give 0 stars if I could.

I booked parking in Aberdeen a week ahead of new years! We were due to park our car on the 31st December 2024 and collect it on the 1st January 2025, given that it was a pre booking and the barriers are number plate recognition, we didn’t see this being an issue and assumed given the website was accepting bookings, they were only taking pre bookings only. On Tuesday 31st December at 09:38, a couple hours before we were due to leave for our journey, Q Park decided to email me with the following “ Good morning,

I’m reaching out on behalf of my local team.

I understand you have a pre-booking today until tomorrow however our carpark closes today at 18:00 and doesn’t re-open until 07:00 on the 2nd of January.

Would you still like to keep this booking or would you like us to cancel this and issue a full refund?”

I think it’s absolutely disgraceful that Q Park didn’t pick up this error when my booking was first made instead of the day of our booking. The customer advisors were extremely unhelpful blaming the marketing team for not preventing bookings being made on this date.

All they could offer me was a refund (which I had to wait days for on top of paying for another booking with a different firm) and a 20% discount. Even after the firm contacted me about this, they were still accepting bookings on their website, which I had to contact them and advise them off!

A disgusting, filthy car park with the rudest staff I have ever encountered. A great place to go if you want to walk up the urine filled stairwell, passing the crack heads shooting up as you go. Avoid this place. It deserves to be shut down.

Parekeren ging vrij soepel. Bij terugkomst was ik minder blij.

Ik kom laat op de avond aan bij de ingang waar een kapotte deur is, vervolgens 2 kapotte liften, dus er is geen andere toegang via deze ingang.
Ik ben vervolgens naar een andere ingang gelopen die overspoeld is door junks en zwervers. Vervolgens kom ik bij mijn auto en zie dat deze is opengebroken.

Ik heb 150 euro betaald voor 2 nachten en Q Park wil niet helpen.

Op Google en Trust Pilot lees ik talloze zelfde reacties van mensen die echt ontzettend boos zijn, wat direct impliceert dat Q Park helemaal niets doet aan veiligheid of verbetering van de situatie.

Dat is in mijn optiek "nalatig gedrag" en valt Q Park aan te rekenen.

Ankommer i dag lørdag den 071224 til Netto i Grenå for at handle sammen med min søster.
Da vi parkerer ser jeg to ting
En q park mand som virker meget ivrig i sit arbejde
mange kunder.
Og at min elektroniske p skive er 10 min foran.
Min søster går så hen og spørger ham om problemet
Mens jeg prøver at rette klokkeslæt
Han følger med tilbage til bilen sammen med søster og kikker og siger at det ikke er et problem
Da man må sætte p skive frem til nærmeste kvarter.
Så jeg tænker så kan vi jo godt smutte ind og handle
Og kigge på p skive når vi kommer hjem.
Vi er i netto Max 30 minutter
Men da vi kommer ud hvad sidder der så i ruden
Hvis I får et spark over skinnebenet en dag så lad være med at sé overrasket ud.
Skod firma
Kurt Kaagh

Set up but didn’t use the app. Sold my car not thinking about an App I never use and 2 months later get charged for someone else’s parking.

Hvis jeg kunne ville jeg give -10 stjerner.
Fik p - bøde selv om jeg havde betalt for, at parkerer. Begrundelse, havde glemt sidste tal i nr. plade men maskinen godkendte min bil. Ringede til kundeservice og blev svinet til. De har ingen menneskelighed eller kan håndtere konflikter.
De er nogle kæmpe svin. Jeg holder aldrig i Odense bymidte igen. Odense bymidte er lukningstruede i forvejen. Jeg tager hellere toget til KBH for oplevelser end Odense bymidte.

Visited Musgrove park hospital Taunton. Absolute chaos so busy - no disabled so sent to multi story. Even worse bumper to bumper came out and a lively lad called Dan came over and let me out and back to disabled parking.
He had the hardest job today keeping traffic moving and coping with some rude drivers.
But he is a joy - helpful smiley and kind. Well done Dan!

Holdte parkeret i Aalborg Lufthavn med gyldig P-billet.
Havde betalt for billetten.
Kommer så hjem til en dejlig P-bøde i ruden af bilen.
Kontakter Q-Park og får at vide at jeg har holdt forkert.
Spørger om jeg kan få pengene tilbage for billetten, hvis jeg også får bøden.
Svaret er nej.
Jeg holder aldrig parkeret på en Q-Park parkeringsplads igen.

16 ugers tid til sagsbehandling af forkert bøde... Får jeg at vide efter 12 ugers ventetid.

DO NOT USE Q PARKS - 0 Stars if possible, criminal activity is rife in Q-parks, especially in London. They advertise secure parking and it is the complete opposite. Cars are broken into almost every day, security visible at times but makes you wonder if they are complicit, as there is no explanation to why they aren’t there when the crime is committed. Also, in the fully gated car parks, no explanation given as to how the criminals get out of the car park without a ticket while on a moped, VERY SUSPICIOUS.
ORGANISED CRIME ALLOWED TO OPERATE IN THESE CAR PARKS. The same crime is committed over and over with no sign of stopping. DO NOT PARK HERE.

🚨DO NOT PARK WITH Q-PARK🚨
This company and its jobsworth staff are complicit in organised crime. It is legitimately safer to park on-street. Leave your vehicle at your own peril!

Q Parks in Liverpool are clean (no nasty smells!), well organised and safe. It's a shame so many people who have a grievance are the ones who complete these reviews. I pre booked and, my mistake, parked in a different Q Park than the one I had booked. I spoke to a very helpful, polite man called Lewis who understood and confirmed there wouldn't be a problem and that he would pass on my details to his colleagues who would be on duty when I exited the next day. He did just that and there was no problem. Thanks for your understanding and making life just that little bit easier than it might have otherwise been.

Vil ikke komme ned svar
Jeg betaler for at parkere hjemme hos mig
Men en dag havde jeg min syge mor på besøg og når hun skal hjem igen bliver jeg nød at flytte bilen tættere på døren for di hun skal ha iltflaske og relator i bilen og for st ikke at komme at rise de andres biler så flyttede jeg bilen tættere på
Jeg løber op at hente mor men det tager lidt tid 4.33 min og fik en bøde
Og når jeg skriver eller prøver at snakke med dem så bliver det samlinet med noget som er sked i 2014 og så i Køge jeg bor i køben havn
Nu er det gået til collectia og de truer med retten og det kommer i retten jeg har ikke planer om at betale når jeg ikke får noget beviser om at jeg ikke må lave en sygdlytning

Ps
Min mor er død i dag og det var dejligt at hun nåde at se min bolig

Så at samle det sammen
De er ikke at snakke eller at skrive med
Nogle skriver svindel og jeg er der ja er det det de laver fordi det ligner det som

The car park had great security, you cannot get in on foot without your QR code. The entrance and exists had shutters as well as barriers. Large parking spaces and very clean

If I could rate 0 I would this company is a scam!!! Booked weeks in advance for airport parking at Gatwick they left us there for over an hour with no pick up, lied to us when we called and even at one point told us we had the wrong number even though we had just spoken to them! Trying to complain to get your money back is a joke!!!! Awful company do not book!!!!!!!

Pre booked parking at the Mailbox for a concert at symphony hall as other Q park in area (brindleyplace) was full, arrived at car park, Numberplate not recognised I took ticket to enter according to overhead signs spaces were apparently available, 40 minutes later after driving round in circles in an ever increasing queue of traffic I was so stressed I gave up as I had missed the start of the concert, tried to leave, plate not recognised, ticket wanted payment, attendant said try brindley place (really!?) or contact customer srrvices for a refund, went home having no chance of getting to the concert total loss so far £80 filled in form for customer contact apparently they can’t read my message (tried twice) so another £20+ gone, I am incensed by the greedy practice of overbooking a car park and then letting more cars in and the fact that their contact form is apparently not fit for purpose therefore useless I feel robbed, don’t use this company they don’t care and their customer service is execrable. Would give them negative stars if possible.

Don't recommend. I had 3 separate bookings and I was still charged extra just over £5. Because system thought I overstayed, even though I left in time frame which I already paid for.

Var i Supermarco i dag i København og parkerede som så mange gange før på en af deres pladser med 2 timers gratis parkering. Skiven var sat til kl. 11.00. 51 minutter senere fik jeg en afgift, da skiven ikke kunne aflæses/Ingen entydig tidsangivelse. Om nålen skulle have stået lidt til den ene eller anden side, hvilket jeg faktisk tvivler på, så befinder vi os stadig inden for en 2 timers periode. Man undres og tænker, at dette er i strid mod straffelovens §279. Ren chikane.

Used 1 of your car parks today couldn't believe the amount it cost what a rip off it is I would say try not to use them.