Pymm & Co Estate Agents Anmeldelser 597

TrustScore 5 av 5

4,8

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Big shout out to Oscar. He excelled by always being ahead of the game; proactive in liaising with myself, the vendor, and our legals. Always constructive and calm no matter the inevitable difficult... Vis mer

Vurdert til 5 av 5 stjerner

Just a big thank you Kirsten for handling recent issues so effectively - couldn't have been an easy situation, and we greatly appreciate your professionalism in dealing with it! Many thanks.

Vurdert til 5 av 5 stjerner

A very useful meeting with Becca today. Listened carefully to my suggestions about my rental property. Was extremely helpful with comments and ideas about moving forward. She took time to consider the... Vis mer

Vurdert til 5 av 5 stjerner

David in lettings was extremely efficient and prompt in getting my quotation to let back super quickly, which in turn helped me massively. Cant Thank David and Pymm and co enough.

Informasjon om virksomheten

  1. Eiendomsmegler

Skrevet av virksomheten

In 2006, the first branch of Pymm & Co was opened by local estate agent and current Managing Director, Steve Pymm. Steve had been working as an estate agent in Norfolk since 1996, holding key positions and heading a chain of offices and a franchise. Situated in the centre of Norwich opposite the local landmark John Lewis store, the opening of the Ber Street branch was the realisation of Steve’s vision to use his expertise and local knowledge to form a committed and professional estate agent with a focus on providing a high level of dedicated service to their customers. In 2007, Pymm & Co’s sister company, Broadland Consultants was formed with fellow director, Simon Gilvey, to provide financial services with the same values. In 2008, Pymm & Co further expanded their range of services by establishing a Lettings division, headed by director Stuart Monument. The service you deserve should start with an accurate valuation and be developed with honest initial and ongoing feedback. As a committed and professional estate agent, we will sell your property more quickly, efficiently, and for the right value. Pymm & Co delivers an experienced, qualified professional service, committed to guiding you through the whole process. Never feel awkward about asking questions. Below are three questions most commonly asked of an estate agent. Remember, we back our promise of performance with the terms of our high-value, low-risk contract.


Kontaktopplysninger

4,8

Enestående

TrustScore 5 av 5

597 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 75 % av de negative anmeldelsene sine

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Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Thank you Lillie!

Most grateful to Lillie for her assistance when a leak from my flat caused damage to the flat below. She arranged for a contractor to estimate and re -decorate liaising as necessary. So very helpful! Thank you Lillie!

12. mai 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Virtual tour

The virtual tour provided by Sarah highlighted the properties benefits. When speaking with staff, they gave me honest and direct advice which has helped me with my property search. Would definitely recommend.

24. mai 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great estate agent pleasure to do business with.

We were very satisfied with the service provided by Pymm & Co. Our house was sold within just 10 days, which exceeded our expectations. Communication throughout the process was excellent—clear, timely, and professional. While we did encounter a few issues with the solicitors, Pymm & Co acted quickly and efficiently to resolve them, keeping everything on track. We’re grateful for their support and would highly recommend them to anyone looking to sell their home.
Special thanks to Leon for making this a more pleasurable experience. Would definitely recommend this estate agent.

24. mai 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Excellent Service

Professional, proactive, reactive, pleasure to deal with. They know what they are doing. Marketing literature and photos are top much better than other agents. They care about their clients. First viewing I had with them on my property, I received an offer. Now sold and in my new home. I wish I had used these guys the first time I was trying to sell my home. Leon is very proactive and personable. 100% recommend these guys above all others as an estate agent

2. mai 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Fantastic Service

Leon at the Norwich office was fantastic! Kept us fully informed and up to date with any updates in regards to our house purchase, he was always happy to answer any questions and help us get the information we needed. We will definitely use again if we need to!

2. mai 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great customer care

Great customer care, looked after very well. Easy to contact anyone when I needed to. Really pleased with service.

30. april 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Appalling letting agents

Appalling letting agents. Not interested in the safety of tenants (electric, gas). Cost me money by being useless at the start of tenancy - telling me there was money on the meter, when there wasn't. Taking ages to send the agreement across then hounding me to sign within 24 hours which I wasn't prepared to do. This meant I couldn't move in properly as I then lost the help I need to move, so lost 2 weeks rent money.

1. januar 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Pymm & Co Estate Agents

Thank you for the review. Please can you contact the office by email or phone : lettings@pymmand.co.uk. We cant find any record of you based on the information provided. Gas Safety & EICR certificates are a legal obligation of all properties and 100% of our properties comply with this legislation. We look forward to your reply so we can address any concerns you have.

Vurdert til 1 av 5 stjerner

I had the worst experience with…

I had the worst experience with them.When you are looking for property they are so polite and cooperative but when you are a tenant the property manager treat you so badly. You call them about issues in the property and instead of fixing they blame you and later deduct it from your security deposit. Most of their properties are more then 100 years old so make sure you take photos on moving in and moving out to protect your deposit otherwise they will keep all of it.

20. februar 2025
Anmeldelse skrevet uten oppfordring
Logoen til Pymm & Co Estate Agents

Svar fra Pymm & Co Estate Agents

Thank you for your feedback. We’re sorry to hear you feel dissatisfied with the service you experienced.
I want to reassure you that your deposit was handled fairly and in line with the deposit protection scheme process. The deductions were reviewed by an adjudicator, and you did receive a portion of your deposit back.
We understand there was disagreement over the cause of the damage, but the matter was fully investigated, and all decisions were based on evidence from both sides.
If you have any further concerns, we’re happy to discuss them.”

Vurdert til 5 av 5 stjerner

Friendly and efficient!

Mel managed the tenant-find process for our property and was very helpful and cheery throughout! I've dealt with many of the team at the Ber Street branch and they've all been very efficient and professional. I definitely recommend Pymm and Co

3. mai 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Excellent service

Thank you to Leon who provided us with excellent service. Leon ensured everything ran smoothly and communicated to us efficiently. When we hit a few hurdles during our journey he ensured these were resolved quickly which we were extremely grateful of.
We couldn’t recommend Pymm and Co enough you won’t be disappointed!

Thank you again to Leon!!

8. mai 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Over the last few days I have had Tia…

Over the last few days I have had Tia help me. She’s been extremely helpful and so quick to respond to my queries. I had a little hiccup with my rent being a few days late to pay my landlord, which I was extremely worried about. Tia put my mind at rest and was so kind and helpful and updated me throughout. She in my eyes is an asset to your team. 10/10 service.
Kind regards
Jordanna finch

1. mai 2025
Anmeldelse skrevet uten oppfordring

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