Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

Awful! Having been given a link by my GP's surgery to use it, I couldn't then access the appointment software, because it was unfit for purpose. Unfit for purpose because the laughingly called custome... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Fantastic service! The normal private GP line I have with my medical insurance couldn't speak to me until Monday, I have been suffering from a chest infection so I did a quick Google and found Pus... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

Awful should tell you, you need photo ID before booking and should offer refunds for appointments that are cancelled straight after booking. Lost £45 for nothing. Surely cost should be paid after seei... Vis mer

Vurdert til 1 av 5 stjerner

Initially got the mobile app this morning and linked it to NHS app. Managed to secure an appointment for 6.30pm. Actually sorted some tests with my GP Surgery. Could not access the app again at all to... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Hjemmesykepleie

Skrevet av virksomheten

Whether you’re unwell, looking to improve your fitness, have a specific aspiration in mind, or just have a quick question - you can talk face-to-face with a professional, caring UK doctor in a location that suits you.


Kontaktopplysninger

2,1

Under middels

TrustScore 2 av 5

3k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har ikke svart på negative anmeldelser

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Listened to concerns and symptoms asked…

Listened to concerns and symptoms asked lots of questions which is more than my local GP would, was satisfied with the diagnosis and ease of use of app.

4. desember 2023
Anmeldelse skrevet uten oppfordring
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Svar fra Push Doctor

Thank you for your review. We are glad you had a positive experience with our service.

Vurdert til 1 av 5 stjerner

Waste of time

Cancelled on me after waiting half an hour in the digital waiting room.
When I was finally able to rebook, I brought up three areas of concern to the doctor, and each time she said I needed to come in to see a GP in person.

A complete waste of time.

29. november 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Misdiagnosed

Misdiagnosed. Told I had dermatitis even though I knew it wasn’t. Saw a pharmacist first and then my own doctor who both agreed with me. Doctor gave me antibiotics for an infection.

20. november 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Outstanding customer service

I recently interacted with Pushdoctor's customer service team, and I am incredibly impressed with their support, especially from Asyah Ally.

Despite not having the consultation, Asyah's assistance was outstanding. Her professionalism and expertise shone through, making my experience highly positive.

5-star service indeed!

5. oktober 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Well if it wasn’t for push doctor I…

Well if it wasn’t for push doctor I would be suffering with my ailments. Surgeries, impossible to get face to face appointments. Had a rash on my face for over a yr. My surgery had no appointment for me to sort it, so I’m living with it. Thanks push docs

12. juli 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

I am happy to recommend this service.

This was my first time using Push Doctor and I didn’t know what to expect.
I received a telephone call ahead of my consultation to inform me that the doctor was ready and that I needed to log into the virtual waiting room. On doing so, my identity was checked and there was sound and vision checks on my device to ensure that the ‘face to face’ consultation would be successful.
The doctor I spoke to, listened to my concerns, asked me questions relating to them, and then made a referral for further investigation at a local hospital.
I didn’t feel rushed at all as I was given sufficient time to explain my health problem.
I am happy to recommend this service.

28. juli 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Secure, helpful service I love

What a brilliant way to speak to a GP! Doctors are struggling but Push Doctor take the pressure off and can do everything but physically examine patients. The ones I’ve spoken to made sure I understood my condition, prescribed medication which was ready to collect shortly after. I’m wheelchair bound so this option is better for me. The doctor reassured me that they’ve got access to my file, which I felt confident they could make a positive diagnosis. This may not suit everyone obviously but it truly is much better to sit at home then travelling to be treated.

18. august 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Scam company

I had an appointment with Pushdoctor on July 4 2023, where I was supposed to discuss my symptoms and receive appropriate medication. However, the appointment did not go as expected. During the appointment, my symptoms were not addressed, and I was only asked to confirm my identity. I was provided with an NHS letter but not the medication I needed. So I ask for refund and they said, they reject my request cause GP advised me to call 111. I was supposed to charged for treatment not advise!

4. juli 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Waste of money

My GP was closed over the weekend so I couldn't go and I thought this could be a good option. Disappointed. £45 for a 5min call (2min which involves checking your name/address/DOB etc) just to be told to take paracetamol to treat tonsillitis. I experience tonsillitis every year and it's excruciating pain to swallow or talk or sleep or work and has always been treated with antibiotics.

30. juli 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 2 av 5 stjerner

Appointment was 45 mins late

Appointment was 45 mins late. Dr was ok but audio quality wasn’t the best. Worst thing is my electronic prescription hasn’t turned up at the agreed pharmacy so I’m going to have to go on a wild goose chase to find it.

12. juli 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Waste of time

Paid £45 for the doctor to ring me and tell me to go see a doctor. Even though they agreed it’s most likely a bacterial infection called C.Diff what a waste of time and money that was.

2. mai 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 2 av 5 stjerner

Good concept, poor execution

Basic concept is good, however app is clunky to use and doesn't allow you to correct data. App offers you appointments which have already gone which makes booking a frustrating process.
Doctor I had a consultation with was unhelpful. This doctor wanted me to wait a few weeks and 'see how it went'. That's not ideal when I can't breathe properly. I won't be using PD again.

21. april 2023
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv