Purchase.ie Anmeldelser 

25
TrustScore 3 av 5

2,9

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 4 av 5 stjerner

Well - despite my initial negative experience, I must add that the seller contacted me and explained mitigating circumstances which were beyond his control and sent a tracking number and assurance of... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

My daughter ordered Bakerstone Pizza oven on 12th May. It was a birthday present for her Dad. Pizza oven never arrived. Phone calls eventually answered. Once! Colm personally guaranteed deliver... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

On the 18th August I ordered 3 items, received 3 wrong items and could not contact the store by email or phone. I submitted a Paypal claim after waiting a week or so and out of the blue I get a phone... Vis mer

Vurdert til 5 av 5 stjerner

Excellent site for energy-saving (and money-saving) devices both high- and low-tech. Reliable and trustworthy, I've always received exactly what I ordered and very quickly too. Would recommend. My... Vis mer

Informasjon om virksomheten

  1. Netthandel
  2. Gavebutikk
  3. Økologiske varer
  4. Radiatorbutikk
  5. Smart shop

Skrevet av virksomheten

Established in 2009 at the height of the recession in Ireland Purchase.ie specialise in the sale of goods which can help reduce bills and save our customers money. We provide the widest range of energy saving products in Ireland.


Kontaktopplysninger

2,9

Middels

TrustScore 3 av 5

25 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

2,9

Alle anmeldelser

(25)

1 anmeldelse i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 4 av 5 stjerner

To be fair......

Well - despite my initial negative experience, I must add that the seller contacted me and explained mitigating circumstances which were beyond his control and sent a tracking number and assurance of full refund, should the product not arrive on time - . :) My reluctance to proceed after initial lack of contact was coloured by the fact that we were recently scammed (by a different company) out of E300 with firewood and I started to have worries. We are all a bit short of money these days....

27. januar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Purchase.ie

Customer sent us an email yesterday. We replied to it today. Item was sent with GLS by courier on Jan 21st. I presumed it would be delivered but tracking shows its still on its way. I have emailed GLS about it also. Call me anytime on 087 6661204. It is published on the website too. I look forward to discussing the abusive messages you have sent me. Its funny how Trust Pilot allows people to anonymously post reviews like the above and if you were to reply and identify the keyboard warrior you would get in trouble for GDPR reasons. Where do I get to leave a zero stars review for Trust Pilot?

Vurdert til 1 av 5 stjerner

On the 18th August I ordered 3 items

On the 18th August I ordered 3 items, received 3 wrong items and could not contact the store by email or phone. I submitted a Paypal claim after waiting a week or so and out of the blue I get a phonecall from some guy, truth be told I didnt even listen to the message. Sent out 2 of the order though I ordered 3 and I lost my claim and am so disappointed in Paypal.
Now I have 5 unwanted items and e35 out of pocket.

18. august 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

I ordered a chimney cowl from…

I ordered a chimney cowl from purchase.ie last november. I got an invoice for 204.95 euros and paid in full. when the article arrived it was poorly package and damaged beyond repair. I suggested to Colm that he refunds Euros 100 to settle the issue and he agreed - all this is on e-mail. After many phone calls (unanswered) and e-mails he finally said he couldn't locate the order so I sent him a copy of his invoice and the paper trail confirming his agreement to refund 100euros. Since then nothing - no calls answered and no refund. I doubt I will ever see the refund and I consider purchase.ie as untrustworthy and not to be dealt with

1. november 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Pay for light fitting adapter-abusive mailbox messages are free

Bought light fitting adapter. Seller didn't ship item. Payed through Paypal, cancelled order got refund through Paypal but received unapologetic abusive message left in mailbox by Colm Griffin- Managing Director. Recording of message left reported and handed to Gardaí Salthill, Paypal, and Eir.

Do not buy from this company. Read the multiple negative reviews.

The reply to this review is utter fiction. I have a receipt from Paypal (Who issued the refund) and never received any communication from seller. Was told on the message left (recorded) I could seek my refund from Paypal... which I did. The seller is an internet bully and a lying fraud and likes the term "Keyboard warrior" but has no idea what that means.

*Incidentally, who gave you permission to contact me by phone, Paypal have a messaging facility. Were you perhaps too afraid to put what you said in writing if called to account? I dare you to honestly write what you said in the message you left.

**If you feel threatened by sellers like this, please do not hesitate to report them to the Garda and any organization in which they are also employed. They are a blight on Irish online businesses and thankfully will not be tolerated for long.**

15. april 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Purchase.ie

LOL the Gardai!!! Customer ordered a 5 euro item and had a hissy fit when he didnt get next day delivery. Alleged that we had "taken his money in record time" LOL. Tried calling him but keyboard warriors dont tend to answer phones se we issued him with his refund and sent him a message asking him to please not to darken our door again. The less customers spend with you the more likely they will cause hassle. We knew this would Trustpilot review would follow of course. Dont ever fear Trustpilot in business though as this person is a template for the sort of person that uses it!

Vurdert til 2 av 5 stjerner

I have ordered 2 oil tank gauge from…

I have ordered 2 oil tank gauge from this company, they haven't arrived yet, ordered 16 of march, 1 month ago,.
No answer from any of their numbers or email.
I have received a call from the company today, they are out of stock, all I needed was an answer to say this, I was worried that it wasn't a legitimate company but it is and I received a full refund, thanks for contacting me.

16. april 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Purchase.ie

Hi Ciaran, I will look into our list of orders and see if we have someone with your name and contact you to discuss order if I think I find the order. We did run out of this particular product and there has been a long delay in new stock arriving but it is due shortly.

Vurdert til 1 av 5 stjerner

Out of business or a scam.

Ordered item two weeks ago. Money taken by seller. Receipt sent.

That's it though. No actually delivery of goods. 5 attempts at contact and no response. Requested refund and no response. Either they don't exist anymore or it's a scam.

Now I've to go through the bank to get my money back.

Do not use or pay money to this website, it'll disappear.

15. mars 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Purchase.ie

Hi Peter,
Sorry if we left you down. Business is being ran on a part time basis at present but it is no scam. We have sent 10s of thousands of orders to our customers over the past 14 years. If customers dont get order they get a refund. I see you have already got your money back so nothing else we can do other than say sorry for letting you down.

Vurdert til 1 av 5 stjerner

Doesn’t fulfil orders

Doesn’t fulfil orders - do not rely on this shop to send what’s you’ve ordered. Expect a refund later in the week.

24. desember 2023
Anmeldelse skrevet uten oppfordring
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Svar fra Purchase.ie

The item was in high demand pre Christmas. We ran out of stock and unfortunately had to refund one or two customers whom we alerted very quickly about the problem and issued them with a refund allowing them plenty of time pre Christmas to get something elsewhere. We did not refund anyone on Christmas Eve as we had finished up for Christmas on Dec 22nd.
What is disturbing about this is some people clearly have nothing better to do on Christmas day than writing negative reviews about a long established, award winning, reputable small online business. Very sad place to be in life 🎻.

Vurdert til 1 av 5 stjerner

No delivery

My daughter ordered Bakerstone Pizza oven on 12th May. It was a birthday present for her Dad. Pizza oven never arrived.
Phone calls eventually answered. Once!
Colm personally guaranteed delivery for last Friday 16th.
No delivery and no communication.
A very untrustworthy company. Would never recommend this site.
Breda Cummins

12. mai 2023
Anmeldelse skrevet uten oppfordring
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Svar fra Purchase.ie

We certainly have not covered ourselves in glory in relation to this order. However I (Colm) reached out to the customer as opposed to answering the phone to them. When I did this I explained that the item was in stock but only one unit of it was left and when we went to pack it we realised that the box had been opened and parts were missing. We asked the customer if they were willing to wait for the item to come back into stock or if they would prefer a immediate refund. We didn't hear from the customer for a while after this but called them back after picking up a voicemail from them. Again we offered the option of a refund or the option to deliver when it came back into stock. We did promise to deliver the item by last Friday June 16th but as explained to the customer on the phone this was not possible in the end due to circumstances outside of our control. We apologised to the customer and have issued a refund.
I guess it would have been nice to have this product during the recent fine spell of weather and I can understand why the customer is angry however claiming there was no communication is inaccurate and given that we have been trading for over 13 years and the vast majority of our customers get their orders very promptly referring to us an untrustworthy company is perhaps a little bit harsh. I accept we left this customer down and we have issued a refund and an apology. The apology was not accepted but I'm afraid we can do no more than this.

Vurdert til 5 av 5 stjerner

Excellent 👌

Didn't have item type in stock when l ordered online. So recieved call from seller to make me aware of this, plus immediate refund onto PayPal.

5. oktober 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Check it out!

I love this website, so glad i found it! Lots of quirky and clever items at great prices. Thecrechargeable hot water bottle is fantastic! You could spend hours browsing and it's very easy to use. Great customer service, clever products and good value, be sure to check them out!

28. januar 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Highly recommended

I was extremely pleased with my experience shopping at purchase.ie. an excellent range of useful, top quality products at good prices. The customer service is second to none and the website is extremely user friendly. Highly recommended !

27. januar 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Excellent site

Excellent site for energy-saving (and money-saving) devices both high- and low-tech. Reliable and trustworthy, I've always received exactly what I ordered and very quickly too. Would recommend.

My last order (#314363) was a Far Infrared Heating Panel and I'm pleased to say I'm very happy with it. This is my second one, having been so pleased with the first one. They really do source interesting and useful products. Worth having a browse even if you're not looking for anything in particular as I didn't even know these panels existed until I saw them here.

27. januar 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Motion sensor bulb

Motion sensor bulb
They were super fast processing the order. I ordered it on Monday and received it 2 days later. I had to email them with a question and got a speedy reply.
The bulb is doing exactly what it's meant to do, walk by it and it comes on and goes off in 30 seconds if no movement. Perfect for my dark hallway where I don't have to fumble for a switch when I come home.
2 thumbs up purchase.ie team, thank you!

26. januar 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

Good company

Purchase.ie have good products and they are relatively local to me, so I'm happy to support a local business that is reliable. I had a query with my last order (313275), though, and never got a reply - I eventually fixed the issue myself, but it would've been nice to hear something back, at least. Still, I've never had any other issues, so I'll happy to go back in the future.

21. desember 2021
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Ordered two items extractor light…

Ordered two items extractor light fitting & aerator power shower head arrived extremely quickly no issues.both products look good quality.shower head working well stronger flow as advertised. Light fitting not fitted yet but looks good.would recommend purchase.ie
Order 313772

21. desember 2021
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

My experience with purchase.ie was…

My experience with purchase.ie was excellent, customer service was so straight forward and honest, I'll definately be ordering off them again. They def deserve the 5 stars and more if they were there, keep up the great work

10. desember 2021
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Super service

Super service. Needed Lamv's wool insulation in a real hurry as my regular supplier couldn't help.Phone call to delivery, just 2 days. I'll be back, again and again and again.

3. desember 2021
Anmeldelse skrevet uten oppfordring
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Svar fra Purchase.ie

Thanks Bernie,
Im afraid the Sheep Wool Insulation is so popular of late there is a 2 week delay on most orders so you got in at the right time!

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