Puppyeux 

I ordered on Christmas Day still no order thankfully paid via PayPal so opened a dispute scam company do not order!

after emailing them i received the item but i had requested it to be cancelled as not needed anymore, they have blocked me on face book where i saw the advert, and blocked my email, i am and will take this further and let everyone i know how crap this company is

Order made 9th December. No communication, no order but money taken out. Send two emails, no replies. Disgusted.

What a beautiful puppy comforter, the beating heart lamb has been wonderful for my little puppy to snuggle and love.

Absolutely awful! They say my order was dispatched - which it clearly wasn't as it still says it hasn't when you track the order on their website! No confirmation of dispatch or anything at all.
I have paid by PayPal but will be putting in a case with them to get my money back.
Steer clear of Puppyeux - they are absolutely shambolic!

Ordered heartbeat lamb 10th Oct still not recieved 2nd Nov reported to PayPal as a scam

I ordered the heartbeat buddy lamb for my new puppy ,The item took nearly 2 weeks to arrive and I really wish I hadn’t bothered,If I could give 0 stars I would of what a complete letdown ,The lamb is rubbish and isn’t worth £5 let alone £24.99,It came in a grey bag so you couldn’t see what was in it and with no tags on and is of a very poor quality,I would have returned but I wouldn’t trust the company to give me a refund ,If I had have read trust pilot reviews before I would not have ordered and would not recommend this company to anyone (save your money)

Disgusting customer service!
I placed an order 2 weeks ago now and still have not received my order! I've also contacted customer service and been ignored.
When I try to track my parcel it is unable to give me any updates.
Shocking scam of a site!

I ordered the puppyeux one week ago. The website states that orders are dispatched within 48 hours and I have had no email correspondence. I cannot find a contact number so I am emailing and hoping for a response. My puppy arrives on Thursday and we bought this to support her arrival.
Please can someone contact me!???

Terrible service we have ordered a sleepy sheep on 17/10/2023 and have not even received a confirmation email of the order! But you have took the money, sent a message via web page and no answer. So would like to know what the situation is and our money back! Terrible service

I ordered my Puppyeux sleepy sheep 14 days ago and have yet to receive a dispatch notice. To date two enquiries regarding the order have gone unanswered.

So I recently wrote a bad review which I never normally do, I have deleted as Amanda in customer services has turned my bad experience into a big positive!!! Thankyou so much … my sleepy sheep arrived the day I’m collecting my pup and she gave me on top a partial refund for the inconvenience of waiting for the delivery!! Thankyou so much Amanda you have been great!!!!! ❤️

I purchased a sleepy sheep for my new puppy and was so happy when it arrived. It is the cutest thing and my puppy loves it. According to the reviews it was supposed to take a long time to get. That was not true. Received my order in about less than two weeks. Will be looking at future items. Thank you again.

Don't buy from here! For a start so much cheaper for the same item on amazon!! Delivery took 3 weeks and despite me emailing back and forward constantly, they couldn't provide me any tracking number or who it was being delivered with. Only when I raised a dispute with ebay that they actually posted the item, in my opinion! Even then, it was shoved in a bag with no protection and was dirty on arrival! Then came with no batteries!! So basically paid 25quid for a stuffed toy! Never again!!

I ordered the heart beat sheep, it was taking longer than anticipated so sent an email asking when it would arrive. The company explained they had a few problems with staff sickness but said the sheep would arrive in 2 to 3 days and sure enough it did. I am very happy with the sheep and the way my query was dealt with.

One of the best things I've brought ever, a fantastic idea, works brilliantly, and not to long of a wait 100% would buy again, and exactly how it was described

I would and have highly recommended the item and I’m happy to share with everyone

Great Purchase,I love it,Waited a little longer for heartbeat sheep to arrive,I sent an email and they told me what the problem was, it arrived 3 days later, getting my puppy very soon and she will love it, I am pleased I got it for her.
Great response to my email, fast and prompt reply.
Would buy from Puppyeux again.

Ordered this item two weeks ago with 3-5 day delivery. STILL NOT BEEN DISPATCHED. have emailed and used contact us form multiple times and get NO response.
Will be making a claim through my bank

Awful company got the order confirmed then nothing ordered on the 16th June and it still hasn’t arrived I have emailed multiple times and I’m getting no where and they take ages to reply , I have asked for a refund but I have been ignored