Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

We bought a new work van in August 2023 from Provans Leeds and can't reccomend them enough, the service was excellent and the van is amazing, extensive service history, very clean, well looked after a... Vis mer

Vurdert til 5 av 5 stjerner

We Came to Provans to view and in the hope to purchase a van for our business. We was not disappointed JENNY who works there was fantastic to deal with any little enquiry or concern we had she deal... Vis mer

Vurdert til 2 av 5 stjerner

I purchased a van in February and all was great then after 3 month the van went into limp mode, I phoned up and got the van booked in for repair under the 6 month warranty. I was told it just needed a... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

My uncle needed a new van after his broke down beyond repair, the entire process was made easy by Helen and Jen, from the first viewing, to setting up finance and delivery, I have nothing but good thi... Vis mer

Informasjon om virksomheten

  1. Forhandler av kjøretøy

Skrevet av virksomheten

Provans is part of the NL Group, who are the largest independent vehicle lease company in the North of England. We are a family owned business and have been involved in the transport industry for over 45 years. We have branches in Leeds, Wakefield, St Helens and Darlington. We have over 3000 vehicles on fleet but we only pick the best ones for our Provans site. Our customer service is second to none, we make customer satisfaction our priority. Feel free to call in for a chat or a look around, we will be happy to see you!


Kontaktopplysninger

4,3

Enestående

TrustScore 4.5 av 5

32 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 100 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av to uker

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Returning Customer

I have just bought my second van from Pro vans faultless service from start to finish friendly hassle free buying

12. september 2025
Anmeldelse skrevet uten oppfordring
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Svar fra ProVans

Paul, thank you for your kind words and it was a pleasure as always.

Vurdert til 2 av 5 stjerner

Not carrying out works

I purchased a van in February and all was great then after 3 month the van went into limp mode, I phoned up and got the van booked in for repair under the 6 month warranty. I was told it just needed a service ? Despite coming fully serviced anyway all was fine until just out of the warranty when the exact same fault showed up, took it to my trusted local garage who I’ve used for many years on my car and my family’s cars, too be told the DPF is completely blocked solid, had to replace it at a great cost my self, I’ve spoke to provans and they basically saying cause I don’t have a photo of it, it must be the mechanic basically lying to get more work of me, I’m absolutely fuming with there response

14. september 2025
Anmeldelse skrevet uten oppfordring
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Svar fra ProVans

Mr Portrey, the 6 month warranty period had unfortunately expired. We would have been happy to look at a goodwill claim but you hadn't made contact with the team. We were advised you had the vehicle repaired via a local garage and wanted us to cover the £900 charge. You live local to our Leeds branch and we have seen you a couple of times for small repairs including only a few weeks ago so I am unsure why you didn't get in-touch with the team on this occasion. We don't cover the cost of 3rd party repairs that we haven't had the opportunity to diagnose I'm afraid. I wish you happy motoring for the future.

Vurdert til 5 av 5 stjerner

Warranty

We purchased a vw crafter in September and had the engine light came on after a few weeks we contacted Provans and it was fixed and I had a loan van while they did the work. The van is now running fantastic and we can’t thank Provans enough for their service.
a company that stands by there 6 months warranty which is a refreshing change. I would not hesitate to recommend them to anyone.

21. november 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Excellent company

Cannot fault this company . Just bought a van and we are extremely happy with it and the service recieved.
Thankyou Jenny for all your help .
Would highly recommend this company

16. juli 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Amazing Service

We bought a new work van in August 2023 from Provans Leeds and can't reccomend them enough, the service was excellent and the van is amazing, extensive service history, very clean, well looked after and 1 owner e.c.t. I noticed that the timing belt interval was due soon so had factored these costs into future maintainance and when I collected the van I was very happy to find that they had done this already as part of their vehicle preparations without us even asking, what more can you ask, thats probably around a £900.00 upwards job, fantastic company, would certainly use again, thanks provans

8. august 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Purchased a Citroen Berlingo as a new…

Purchased a Citroen Berlingo as a new company van for our business. From the initial test drive to delivery everything went smoothly and really happy with everything. Pleasure to deal with and wouldn’t hesitate to recommend to others. Thanks Provans

27. oktober 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great Van Great Service

We purchased a VW Crafter from the fleet of ex long hire rentals at Provans. The service and after sales care have been first rate.
After an inspection and test drive we gave a list of items we wanted to be resolved and they did all that was asked within reason.
There was an issue with a part and it took a little longer for the van to be delivered, but communication was good and when the van arrived it was exactly as we had been promised.
There was a minor mechanical issue that needed fixing in the week after and Jenny, Nick and team tried different ways to get somebody to fix it, eventually sending Chris from their Darlington branch to do the work on site.
His work was excellent and he did a very thorough job, ensuring that the problem wouldn't come back.
We're very impressed. You hear nightmare stories about secondhand commercial vehicles, but this has been a brilliant experience.
If we could give them 6 stars, we would.

7. august 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Quality Service

Great customer service and professional performance by Jenny from start to the end of of our business , we are happy about the quality of the van we purchased from the company as well . hope to see them again

Jakim Family Ltd

15. mars 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Fantastic Customer Services

We Came to Provans to view and in the hope to purchase a van for our business.
We was not disappointed JENNY who works there was fantastic to deal with any little enquiry or concern we had she dealt with happily and effortlessly the whole experience was a joy and would 100% recommend to anyone that this is a great place if you are looking to purchase a Van
Thanks
Craig (yorkshire Set Design LTD)

15. januar 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

All round great experience

All round great experience. No pushy sales and happy to let me test drive the van I bought. Jenny was really welcoming and kept me updated with the van being serviced before collection.
Having had my previous van stolen I needed to get back on the road asap and ProVans made sure it was a quick turnaround.
I had a dash warning light a few days later and was told to bring it in and have it sorted. (Warning was just a normal age/mileage related issue)
Well priced vans and brilliant service!

13. oktober 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Highly recommend ProVans

Highly recommend ProVans - sold a great van and Helen kept me up to date with its status prior to collection. Helpful, friendly and will hopefully be back to buy again. Thanks again

25. juli 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

ProVans

We have used ProVans multiple times and wouldn’t go anywhere else. Helen and Jen are always very welcoming and friendly. Always very knowledgable about the vehicles and answers any and all questions I have. I wouldn’t go anywhere else!

25. juni 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

great service and value

great service and value , all was seamless , a RARITY today , will continue to sue when stock required.

15. juni 2022
Anmeldelse skrevet uten oppfordring
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Svar fra ProVans

Thank you for your kind words : )

Vurdert til 5 av 5 stjerner

Brilliant Service

Their customer service is second to none as they kept me informed throughout the sale process and were very helpful. The vehicle was also as described and runs smoothly.

14. juni 2022
Anmeldelse skrevet uten oppfordring
Logoen til ProVans

Svar fra ProVans

Thank you Mr Singh for your kind words, was a pleasure for us to deal with you

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