Proton a obtenu la coquette somme de 1 million 900 milles euros de l'ue...Pour rappel la suisse - qui n'est pas dans l'ue - a demander les log a protonmail, qui a refusé et menacé de la quittée pour... Vis mer

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Paid plan user (Mail Plus), everything works fine to me. Never had to contact the support (hope I'll never have to considering the reviews). I'm disappointed it's not possible to combine paid plan (Ma... Vis mer
Selskapet har svart
Sehr guter Mailserver mit mittlerweile Quantenverschlüsselung, die sonst nur TutaMail bietete. Mit den weiteren Produkten im Ökosystem ist diese Plattform eine sehr gute Alternative zu GoogleMail.... Vis mer
Selskapet har svart
Nicht Vertrauenswürdig🚫 Bei der erstellung meines Account am ersten Tags sind einige aufalligkeiten bei der weiterleitung vom bank etc. Emails am proton. einige accounts wurden passwort geände... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Keep your conversations private with Proton Mail, an encrypted email service based in Switzerland.
Kontaktopplysninger
Chemin du Pré-Fleuri, 3, CH-1228 , Geneva, Sveits
- https://proton.me/support/contact
- proton.me/mail
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Was mich stört
- die Anzahl der Proton Werbemails für ein Upgrade empfinde ich als störend
- Webinterface zT sehr langsam. Das merke ich speziell bei der Suchfunktion, beim Löschen der Mails und beim Zugriff auf den Trash Folder. Ausprobiert mit diversen Browsern und an diversen Tagen
- Automatisches Löschen der Mails im Trashfolder erfordert einen kostenpflichtigen Account
- Begrenzung auf 500MB für den kostenfreien Account ist ausreichend, wenn man Mails und vorallem den Trashfolder regelmässig löscht. Erfordert Disziplin, vermeidet aber Müll.
- Man sollte bedenken, das IMAP nicht geht!!!! Ist per see kein Nachteil, aber man kann auf seine Mails nicht mit einem üblichen Mailclient zugreifen.
- In der freien Version ist der Komfort deutlich reduziert gegenüber anderen Anbietern und meiner Meinung nach eignet sich der Dienst nicht für eine primäre Mailadresse.
- PLUS: freie Version ist gratis
Zusammenfassend überwiegen für mich persönlich eher die Nachteile, ich habe aber für mich noch keine Alternative mit gutem Datenschutz gefunden.

Svar fra Proton Mail
Pratiques bloquantes, oute création d'email ou d'alias définitive = SPAM
Pratiques bloquantes et manque de flexibilité
À fuir (ou rester sur la version gratuite)
Ce service impose des contraintes techniques inacceptables par rapport à la concurrence :
Gestion des emails de domaine déplorable : Il est impossible de supprimer une adresse liée à votre propre nom de domaine sans effacer l'intégralité des messages associés. C'est une forme de rétention de données particulièrement contraignante.
Alias inutiles et risqués : Les alias créés (censés protéger votre vie privée) ne peuvent être ni supprimés, ni utilisés pour répondre. Résultat : vous créez une porte d'entrée supplémentaire pour le spam sans aucun moyen de faire machine arrière.
Publicité trompeuse : Les promesses de protection sont contredites par des limitations techniques qui finissent par exposer l'utilisateur plus qu'elles ne le protègent.
Totalement incroyable de faire cela, s'approprier vos emails de votre domaines et les exposer. La concurrence offre beaucoup plus de liberté et de contrôle sur vos propres données.

Svar fra Proton Mail
Proton's dark patterns when cancelling a subscription
Up until 2 weeks ago, I ran an MSP/consultancy. I used Proton for Business with the Mail Professional subscription. It worked pretty well (although it lacked a lot of features). But recently I had to close down due to health issues and therefore had to cancel my subscription. I couldn't, because I had an "unpaid" invoice issued the very same day. I couldn't cancel it or remove my payment because the invoice wasn't paid, and just now today, I checked my bank only to find a 36.96 € charge. That is a dark behavioral pattern. From a company obsessed with privacy and freedom. I won't ever recommend Proton to anyone needing something for their business for (hopefully) obvious reasons. I would never EVER relay something like that on to a client.

Svar fra Proton Mail
Hab mein Proton Mail Konto jetzt noch…
Hab mein Proton Mail Konto jetzt noch nicht sehr lange. Was ich aber ziemlich blöd finde, ist dass keine Verifizierungsmails von Anbietern ankommen. Man kann mit dem Konto also seine Mail-Adresse nirgends bestätigen.

Svar fra Proton Mail
Un seul jour sur proton et déjà 4…
Un seul jour sur proton et déjà 4 messages indésirables.
tom press, servizio giri, assus et netflix !!!!

Svar fra Proton Mail
Ex gmail user
After being a gmail user since beta (I had over 75,000 emails on gmail) Proton mail was a breath of fresh air. The transition was seamless - they provide an option to automatically transfer all your emails from other providers, it took less than half an hour to transfer roughly 20 years of gmail to Protonmail.
I can't recommend this service highly enough. I use their paid 'all in one' package which also provides calendar, VPN, and an encrypted online drive. 500GB is nothing to sneeze at. Well worth every penny.

Svar fra Proton Mail
Deleted account for no valid reason
Proton deletes inactive accounts (just 1 year) and blocks your own username forever because it looks like they can't afford enough server space to keep a few kilobytes of metadata. If you guys are so broke that you have to purge user identities to stay afloat, just say so

Svar fra Proton Mail
Superblij met Proton
Superblij met Proton! Ik ben sinds 4 maanden overgestapt op een betalende emailprovider om me weg te snijden uit het Amerikaans en ongereguleerd ecosysteem. Heel eenvoudige desktopapplicatie met een paar goeie premium features, waarvoor je ook op Outlook moet betalen. Heb er dus de privacy bij en geen spam, of dataverkoop, een echte aanrader om een klein bedrag uit te geven en jezelf digitaal te beschermen!

Svar fra Proton Mail
email — simple, practical, and useful.
This email service has an interesting monetisation model — they often push their subscription even when it’s not really relevant.
But honestly, it’s a solid email service that does its job well. You can easily create multiple accounts and use one for random sign-ups or spammy services.
Overall, it’s a good email — simple, practical, and useful.

Svar fra Proton Mail
Poor performance, poor service
Problem 1: Search function in Proton drive not working. Support poor with endless email exchanges. Wasting a lot of time with no improvement of service
Problem: Despite having provided the correct billing address, there seems to be a glitch and the invoice was issued without address. Customer service has described some steps to fix this, but none of these worked. Agent refuses to issue correct invoice directly and only refers to glitched option in account. AI agent?
Totally useless. Free services work way better. Save your money, but more important massive hassles.

Svar fra Proton Mail
Mails kommen nicht an
Mails werden ausgehend gefiltert und kontrolliert, toller Datenschutz...
Proton empfiehlt keine Anhänge zu versenden, der Dienst ist also vollkommen nutzlos

Svar fra Proton Mail
l'aplication est bien mais lente
l'aplication est bien mais lente pour l'envoie

Svar fra Proton Mail
My protonmail experience was absolutely amazing
The free service is hands down the best I love the email I would personally like to meet the person made it and hug them

Svar fra Proton Mail
Paid user locked out for weeks
Paid user locked out for weeks – no resolution
I am a paying Proton customer (CHF 119 for Lumo Plus + CHF 48 for Mail), and I have been locked out of my account for over 4 weeks with no resolution.
My account appears to be blocked due to a “dispute”, and at the same time it is scheduled for deletion. Even when using my correct 12-word recovery phrase, access is denied.
Support keeps asking standard ownership verification questions, but does not clearly explain:
* what the dispute actually is
* how it can be resolved
* how I can regain access to services I have already paid for
This is not just an account recovery issue — it is also a billing issue involving paid services that are currently inaccessible.
I understand Proton’s strong security model, but in this case the process is opaque and extremely slow. Waiting over 4 weeks without a clear resolution path is not acceptable for a paid service.
Ticket reference: 4539397
I would appreciate a clear explanation and a concrete path to resolution.

Svar fra Proton Mail
Bisher zufrieden,, ABER
Bisher war ich mit dem bezahlten Account zufriedden, diesen werde ich nun aber kündigen, da Proton Nutzerdaten ohne Gerichtsurteil an ausländische Polizeidienststellen weitergibt, man google "Proton, FBI"

Svar fra Proton Mail
Ottimo servizio
Ho iniziato con la mail free e ora sono passato a Mail Plus. Servizio finora impeccabile. Perfetta anche la gestione del dominio personalizzato. Numerosi servizi disponibili. Molto soddisfatto.

Svar fra Proton Mail
Your algorithm is absolutely terrible
Your algorithm is absolutely terrible. I am getting really tired of being signed out, blocked and then forced to change the password. We have a family account and use the services on different profiles and devices. Your system makes the family accounts useless. Very often my family don't even know they have been signed out. I have complained about this before and got back the poor response it is to protect the account. Our usecase is for personal use only, we use strong passwords and need access to each others accounts. So please fix your awful algorithm?

Svar fra Proton Mail
Excelente el correo y los demas…
Excelente el correo y los demas servicios, como Pass o el Drive. Me encanta como todo funciona de manera fluida y moderna con las ultimas prestaciones en privacidad. Gran alternativa a las grandes corporaciones.

Svar fra Proton Mail
I purchased the Proton Workspace to test for my company
I purchased the Proton Workspace to review for my company. I paid the full amount for the premium product. After 6 hours of testing, it was obvious it would not meet our needs. Tried to cancel on their website and there was no way to do so. When I emailed to cancel I got the same instructions, that did not work.
Four days of constant emails to them, I hear nothing but crickets. I quit receiving emails and responses after the first day. They will take your order but won't refund if you cancel on the same day you paid. They supposedly have a 30 day refund policy. I guess it could take 30 days. But I will just have my CC company reverse the charges it they refuse to respond.
Beware!

Svar fra Proton Mail
Functions do not work in Proton Sheets…
Functions do not work in Proton Sheets which makes the product unusable and I am paying for it?

Svar fra Proton Mail
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.







