PropShopTrader Anmeldelser 523

STEVEN helped me a lot for the reset and overall experience after propshop revamped to the new benchmark style.

Quick response from support and in general been pleased with how the system works.

Steven responded in no time and been a great help.

I had an issue with my Rithmic connection and send a mail to support.
Thanks to the Team behind the scenes I was able to trade again within 5 minutes, as my problem was solved with their help.

WD

I had a couple of self-induced issues that I was very confused about. I contacted support, explained my thoughts and requested help. Brian responded very quickly and explained in great, and courteous, detail the situation and how to resolve it. Thank you, Brian! And Propshop Trader.

I would like to thank Brian and the support team who worked on my ticket for their assistance. During a trading session, the platform became unresponsive, and I was unable to exit my position. I was redirected between ProShopTrader and Rithmic for troubleshooting, and my position was eventually closed automatically at the end of the trading day.

Brian took the time to carefully review my case and helped recover the losses incurred. I truly appreciate the honesty, professionalism, and understanding shown throughout the process.

Inspite of it being the weekend, propshop resolved my issue to my satisfaction. While I demonstrated lack of patience, I kind of knew that they would eventually make things right. Kudos to the people at propshop.

These guys are absolute crooks just look into their background they changed their business model to steal money from you once they pulled in fees from traders they swapped their category into stock, cfd's knowing from the start that when they do that they don't need to pay out any poor suckers that got fooled by them. This was their business plan from the start. Check the owners, once a crook always a crook Easy money right WRONG! SCUMBAGS!

Also paying some undergound people to post fake 5 star reviews its all on x and its all one scam They need to be locked up for good

Prop shop support was very understanding and very helpful regarding a delicate situation... I thank them whole heartedly.

First I would like to suggest that TrustPilot adds 0 stars because that’s exactly what I would give these scammers. They did a major rug pull about a month ago refusing to pay traders who qualified.
They entered the business as a prop futures business, then decided a few months later to offer stocks and CFDs knowing that if they do that they would now be regulated and not be allowed to pay traders trading SIM Live accounts. That means all of Live accounts would not receive a payout but would now be monitored for possible Real Live accounts and you would have to register as a professional trader and pay $252 a month per account exchange fees.

I would definitely raise a few glasses to anyone who can qualify for a Real Live account with these shysters. It’s 5 steps of complete nonsense design for you to fail.

One of the owners at PropShopTrader is known as a snake oil salesman in the trading space hawking bright shiny objects.

Bottom line, stay far away from PropShopTrader if you value your time and money.

Hello Steven from
Propshop was quick and prompt to message back. They answered my questions and were were polite. Much better than other customer service people I have delt with in the past. Great job as always.

Not a good prop firm. They have made it impossible to get payouts from the new changes they have made with their benchmarks. Now a trader is expected to get consistent profit for 8 weeks realistically to be even considered for going live. I had about 118,000 that would be been paid out from the previous structure. Usually when a prop firm makes drastic changes like this,, I would steer clear from gi into then any business. Wasted a lot if time and money building my account. Definitely would not recommend. There are plenty of other prop firms that allow the trader to get faster payouts and flexible rules. I really wish they didn't change the structure of their program. And we don't know what more they might change in the future.

I joined under the original Gladiator/Warrior structure, where performance accounts had a defined payout structure. Since launch, the structure and rules have changed multiple times:

Warrior accounts were discontinued, and previously advertised benefits (such as monthly discounts or resets) were removed.

Gladiator accounts, which originally functioned as payout accounts, are now effectively a qualification / “eval” phase.

Payouts are no longer milestone-based and are now discretionary upon benchmark achievement.

This fundamentally changed the value proposition and the initial offering, showing instability and a lack of coherence. They could have respected (grandfathered) existing accounts, but instead customers bore the full impact of the changes without transitional protection—disproportionately affecting those who committed capital under the original framework.

In addition, the automated compliance system lacks context awareness and can create false positives (for example, flagging copy-trader synchronization issues as “hedging” even when trades are closed immediately upon detection). This can require repeated explanations and adds operational uncertainty, with the added risk of accounts being closed at their discretion.

I understand businesses evolve, but when core payout structures change after customers have invested under a different framework without relief, it feels like a bait-and-switch.

My advice: read the updated FAQ carefully and decide based on real user experiences whether this company deserves your time and money.

One of the best customer service experiences I had, Eman, was to the point and gave instructions to resolve an issue I overlooked.

I've had two separate issues prior and during onboarding which were quickly helped with! Brian and Santiago supported me in the most professional way so that I am now able to begin my journey to trading stocks through a prop company. That first impression matters and I'm looking forward to a wonderful conquest!

Prop Shop Trader is revolutionizing the prop space! Go check them out it's well worth your time. You become part of a family when you join! Not your typical prop firm and tons (I repeat) tons of knowledge-based learning! See you soon at PST....

Santiago & Eaman are members of Support that has been consistently outstanding. Responses come quickly, every interaction stays focused on the issue at hand, and follow‑up is always thorough. It’s clear they take ownership from start to finish, making the entire process smooth and efficient. Truly a team that delivers.

Excellent support. It was fast, clear and they provided guidance all the time. Both(Ron and Eman)

Beware of this company, as they never deliver what you pay for!

Beware of this company!

After a long and frustrating wait to unlock my funds (over $130,000 across 5 accounts) and receive payment, I've concluded it's impossible. PropShopTrader is an abusive company that constantly changes the rules at will, and it's best to stay away from them. I'm giving them one star because I can't give them less. They change the rules of the game when you're successful, blocking payments. Don't buy these accounts.

My experience with PropShopTrader reveals a deceptive and unfair business model. They lure you in with attractive markets and seemingly clear payment terms. Although I meticulously followed all the published rules (trading conservatively, respecting drawdown limits and the minimum trading days, and meeting the payment requirements), the problems started after I had done everything. Payments were paused or denied due to new interpretations, compliance alerts, and unannounced rule changes. The conditions were applied retroactively, profits were reclassified, and valid trading results became irrelevant.

The latest update imposed an extreme requirement: five profitable trading days per week for eight consecutive weeks, with a minimum daily profit threshold. This forces traders to generate 40 consecutive days of significant profits with a certain daily profit amount for their accounts to count as trading days, with no allowance for normal dips or statistical variations. Any dip triggers MAE's rules, restricting or deactivating the account. In practice, these structural requirements disadvantage traders. Even after completing the 40 days, they are only considered for "Trading Pro," with no guarantee of acceptance and the risk of new conditions. There is no clear or reliable way to obtain a payment or a live account. The requirements are constantly changing, success is not guaranteed, and all the risk rests with the trader. I've lost all faith in this company's transparency and impartiality. Don't buy these accounts. Save your money or find reputable competitors to trade with, or use your own funds. I've finally decided to close all my remaining accounts because it's a complete waste of time knowing they'll never pay! Stay away from them and value your time! The only worthwhile thing about this company has been Steven's support; if I had to give him 5+ stars, otherwise, it's all below one star.

I have been using the propshop for about 4 months. I have not had much success yet. But I am very happy to use the platform. Most shout out is the support, unlike other platform firm, their support is top notch. I want to give shot out at Santiago for his support on multiple occasions. He is very prompt and make you feel you are valued.

Had problem with re-setting a couple of Gladiator accounts, got in-touch with PropShopTrader. So emailed in and Santiago sorted out the problem within 24hrs.
Great Support as usual, many thanks Santiago!!
Regards,
Jason