Proline Skates Anmeldelser 

First time ordering from this company and even though the delivery service from DHL was poor, Proline Skates customer service was excellent.

I was expected to receive the goods last Thursday but DHL didn't deliver, claimed they couldn't find me. So I rescheduled for Friday yet they said I refused and the image was at their depot!

I called proline skates straight away and the gentleman whom I spoke to was very understanding and looked into it for me. He advised me that if DHL did not deliver Monday then he would send another pair out via DPD instead.

Thankfully DHL delivered today (Monday) and all is fine. I'm extremely happy with my skates and I cannot fault the excellent customer services that proline provided.

Never recieved the order and they dont answer e-mails ! This is pure scam dont buy at all.

Best price I could find online, shipping was quick, my order arrived in 2 days.

Lettering on skate wheels worn off in several places and the box the skates came in looks very bashed up. Overall makes the skates look less than good. As they were purchased as a present this is very disappointing. I feel rather embarrassed to give a present with worn lettering. They did arrive quickly and the actual skate boots look good.

Very poor customer service.
They sent me faulty skates back in early April, sent email with pictures attached no reply, phoned them and they said they were waiting for replacements to exchange, I've never had a reply via email, sent another one last week so I could return the skates and get a refund, no reply to that one either.
I fully understand the hardships companies are going through at this time, but they could at least acknowledge an email.
These skates were for a birthday present for my daughter, as yet she has been able to skate through the whole lock down period.
Shocking online experience, avoid!!!!

Ordered a pair of skates and came a few days earlier than expected and in great condition!

Fast delivery but the long sleeve proto t-shirt that I purchased for my son was of the poorest quality,so thin I’m worried about ripping it, was expecting better quality from proline skates and proto

Terrible customer service, flippant and unhelpful response to our request for replacement knee pads when the straps failed. Don't give them your money, they don't deserve it.

Unfortunately, my experience with them was dreadful. They sent me a faulty item. The blades’ screws holes were allowing water to come inside, after 12-20 minutes of skating, my socks and feet becoming wet. I contacted customer service but they bullied me and were very unprofessional. I had to bin the skates and get a new pair

Ordered Edea skate bag just before Christmas, next day delivery, arrived on time.