Worst customer service I’ve ever experienced. Charging for return and refunded discounted sale price when customer paid full price. And then turning around and applying additional charges. Shipping... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Progressive Desk is great. Components were delivered well wrapped. Reasonably simple to assemble. Desk functionality inclusive of memory on various desk heights, is top notch. What's a review withou... Vis mer
Selskapet har svart
Desk lift works great. Purchased first through amazon. Liked it so much I proceeded with a second purchase direct from Progressive. Small issue with levelling feet on second purchase. Was resolved imm... Vis mer
They messed up and shipped part of my desk to the wrong person, which left me with a desk I can’t even use. Instead of owning the mistake and sending a replacement right away, they’re waiting on the c... Vis mer
Informasjon om virksomheten
- Databordbutikk
- Møbeltilbehør
- Leverandør av møbeltilbehør
- Møbelprodusent
- Møbelbutikk
- Forhandler av kontormøbler
Skrevet av virksomheten
Build My Perfect Desk - Electric Standing Desks for both Home and Office Our journey began as a project, building adjustable height desks for our own office. A few months later, we saw the positive impact a standing desk made on productivity levels and the overall well being of our team. Why Choose a Progressive Desk? With over 10 years of experience in manufacturing high-quality linear motion products, Progressive Desk offers superior comfort combined with ergonomic technology. At Progressive Desk, we believe in creating a workspace that’s comfortable and lets you power through your day. We not only design and manufacture our products, but we also have our entire office working at standing desks and getting the most out of their workday. We are there to help you We are there to help you at each step of the way. From the moment you visit our website and shop from our line of ergonomic products, to delivery and set up. You will have constant support from our experts: learning more about standing desks for your home and business, or getting the best advice on custom design and installation of your desk and accessories. Whether you need one desk or more, our team of experts will guide you through the buying process and quantity discounts.
Kontaktopplysninger
160-6691 Elmbridge Way, V7C 4N1, Richmond, Canada
- (800) 828-9414
- sales@progressivedesk.com
- progressivedesk.ca
3,1
Middels
149 anmeldelser
Har ikke svart på negative anmeldelser
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
I love my desk
I love my desk. I’ve had it for a few months now and it still looks clean and sturdy. It was a great purchase that will be useful for years to come.
15. oktober 2021
Svar fra Progressive Desk Canada
Hi Christine, thank you for taking the time to leave us this review. We really appreciate it and are glad to see you had a positive experience with us! Please don't hesitate in reaching out again if you have any future queries - we'd be glad to help.
Solid desk
Solid desk, very smooth operation. Went with this brand because of the weight rating and their background as makers of automation actuators and I wasn't disappointed. It holds the two wood tabletops I attached with no wobble at all.
15. oktober 2021
Svar fra Progressive Desk Canada
Hi Philippe, thank you for taking the time to leave us this review. We really appreciate it and are glad to see you had a positive experience with us! We're glad to hear you're enjoying your standing desk, and please don't hesitate in reaching out again if you have any future queries - we'd be glad to help.
Svar fra Progressive Desk Canada
Hi Niv, thank you for taking the time to leave us this review. We really appreciate it and are glad to see you had a positive experience with us! Please don't hesitate in reaching out again if you have any future queries - we'd be glad to help.
The desk is nice
The desk is nice, but the delivery was terrible. I had the legs quickly but the top came months later
Alexander
15. oktober 2021
Svar fra Progressive Desk Canada
Hi Alexander, thanks for taking the time to leave us this review - we're sincerely sorry to hear about your issues with delivery, and have taken note of your feedback to pass to our courier. We are actively working with them to improve their service, as providing a top-quality experience to our customers is our main priority. To hear you received a below-standard experience in this regard is extremely disappointing.
We're otherwise glad to hear you like your new staneding desk - please don't hesitate in reaching out to us with any future queries or concerns!
They sent the wrong color desk legs
They sent the wrong color desk legs. Stuck with grey when I ordered black.
Edit: Emailed them as they asked in their original response. Asked about missing parts and the color of the legs. They have not responded about the missing parts and are refusing to do anything about the wrong color legs.
15. oktober 2021
Svar fra Progressive Desk Canada
Hi Craig, thanks for taking the time to provide us with this feedback - we're sincerely sorry to hear about your experience. After forwarding your concern to our customer service team, we can confirm that you did order an FLT-05 Grey frame which you can verify through your invoice.
As was mentioned in our email to you on October 25, 2021, 3:57 PM PDT, it has been over 8 months since your order was placed. We are no longer able to process an exchange for the frames as per our Return Policy. We can make an exception if you would like to ship back the Grey frames; however, there will be a shipping fee incurred. We can send over an invoice for the shipping cost of the Black frames if that is preferred. From here, we can also provide a pre-paid return label to send back the FLT-05 Grey frames that are unwanted.
We understand that your products were part of a bulk order which you had confirmed with us over the phone prior to payment. The bulk order included the RT-16 remote, which cannot be used with the default RT-11 at the same time. Are you currently experiencing issues with the RT-16 and would like to exchange this for the RT-11?
As always, we are here to assist you with your order. Customer satisfaction is one of our topmost priority and we want to make sure you are receiving our emails. Please do not hesitate to reach out to our customer support team by calling 1-800-828-9414 or at sales@progressivedesk.com
Thank you and we look forward to hearing from you!
Desk goes up and down well
Desk goes up and down well. Would like a little faster as well as memory so that I do not need to keep holding the up or down button.
Because of how the table goes up and down, you have to be very cautious with how cables are routes. Cables need to come from the sides, not straight back (think monitor) which means you may need longer hdmi cables.
8. oktober 2021
Svar fra Progressive Desk Canada
Hi there, thanks for taking the time to leave us this detailed review. We really appreciate it and are glad your desk is working well. For our remotes, we do carry remotes that have programmable height options and anti-collision features. If you wish to replace your hand remote with a programmable one, please feel free to browse through our website. We also carry cable management accessories which can help you organize your wires and cables since it's able to attach directly to your standing desk.
If you do need assistance with your standing desk, we are always here to help!
Amazing help
Amazing help! Could not order product on line. Therefore called and the worker was extremely helpful and gave information needed so I knew what I was ordering
1. oktober 2021
Svar fra Progressive Desk Canada
Hi Sheri, thank you for taking the time to leave us a review. We really appreciate it! If you have any future queries, please don't hesitate in reaching out to us and we'll be glad to help.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.