ProGreen Anmeldelser 

Great advice given , first class service and fast delivery I don’t need to say more other than I will do business again with them in the future 10/10.

Did not get discount , did not get call back which I asked for on 2 separate chats, did not reply to 2 emails, product was great , just the service was shocking

Awful customer service, I’ve used this company many times over the last few years but they let me down massively on this occasion and handled it poorly. I ordered algoclear pro over 2 weeks prior to my job, after chasing up my order as it hadn’t arrived over a week later I was promised next day delivery which didn’t happen, I called again and was told the same it will be out tomorrow. On the third attempt of getting my order delivered I was told they’re having issues with couriers and couldn’t deliver it for a few more days which I explained would mean I now can’t do the job I’ve had booked in and with no time to reschedule with customer, they then offered to deliver it directly to site the next day (again it didn’t turn up so I had to order a different biocide from another company) this was a big expense to me as I had to still pay staff even though we could not finish the job and had to pay additional hire charges on the tower we had as well as another days wages to go back once we had the biocide from another company delivered. I called and asked for a refund and was told it would take up to 10 working days, 12 working days later no refund I called again and was told this refund had not been issued but will do it now and should be with me within 10 working days - lie and lie broken promise after broken promise and all I was given was “your not the only customer that’s having to wait for there order theres nothing we can do about the issue with the courier”. I won’t be using again and now place all my orders with a new company which have been brilliant

Mares tail weedkiller is now very expensive but it's the only thing I find to be effective!

Very helpful staff , and great price on their products, I'll be shopping again here very soon

Great product range, very competitive pricing, kept up to date in a very timely manner on order and delivery progress

I bought from this website because I expected premium quality seeds and professional packaging based on how everything looks on their website.

First of all, the shipping took much longer than expected. There were 5–6 days with barely any updates, especially during the first 3 days.

Then when the package finally arrived, it was just a plain bag with no branding, labels, or proper packaging . completely different from what is shown on the website.

I haven’t actually used the seeds yet, so I can’t comment on the quality itself, but the overall experience was disappointing. Don’t let the fancy website fool you.

Ordering was extremely easy..... was informed about delivery..... but please stop using Parcel Force/Royal Mail for your deliveries.... Ordered a couple of weeks ago and still waiting for my delivery. Pulling your teeth out would be easier than getting hold of people at Parcel force.

I ordered grass seed on 1st May. As I hadn’t heard anything on 7th May I contacted them. Received an automated message from a bot. On 8th May I did receive a message apologising & saying that the item had been despatched. I was given a tracking number.

According to ParcelForce, they received the item on 7th May & it was “on its way”. It’s now 17:00 hrs on 11th May & no sign of it. Neither has ParcelForce given me a suggested delivery date.

I have now requested a refund. If I do not receive the seed by tomorrow, or a confirmation of a refund, I will contact Mastercard & dispute the transaction.

Package has just been delivered. By ParcelForce Express 24. That’s the biggest joke ever.

Very slow dispatch of product - 5 working days before product left their warehouse. No tracking information from Progreen. Delivery by Royal Mail was fine but Progreen tried to blame Royal Mail. Instead it was their sub-standard dispatch procedures. Customer support by email uses a moronic AI bot. I called customer support but received a very indifferent couldn't care less response. I have now found that the product I bought is widely available at much lower prices

Ordered and paid for an applicator on the 21st April, the wrong item was sent and on complaining the salesman , with no apology said that he would arrange collection of the incorrect one and dispatch the correct one the same day . After 3 enquiries with no response (AI takes over ) I was told no problem ( I explained that it was a big problem to me as I was loosing work ) he would dispatch one that day , this was 6th May ! I asked to speak to a manager to register my dissatisfaction to be told that she was in a meeting but would call me back , surprise, surprise no call ! There appears to be no commitment to customer service and a lackadaisical attitude amongst the staff which would explain this appalling inefficiency.

Maledetto il giorno che ho comprato un decespugliatore, e stramaledetto il giorno che ne ho comprato un altro dopo che il primo si è rotto. Soldi buttati.
Ah, anche la motosega è morta. È durata un po' di più, ma è morta

Ordered and paid for 'express delivery', which states delivery 1-2 days from the point you order it. Have now been told it is 1-2 days from the date they ship it. Hypothetically they could wait an undisclosed amount of time before shipping and still be within their '1-2 day delivery'. Have tried to get in touch with an actual person and it is impossible - only AI responses.

non comprate più nulla da queste sole fanno pena sia come prodotti e ancor peggio come assistenza.

I ordered some weedkiller two weeks ago - needed for this weekend. Nothing - I chased last week and got an irritating AI response, chased again, nothing, so I had to drive 2 hours to get the product as I needed to spray today. I emailed telling them to cancel and refund - they then finally responded saying they had been very busy and now they have sent it - no delivery date. Too late! They don;t let you know when things are delayed and then they don't read emails - last time I use them!
Their response is littlew short of a joke - it doesn't take much to update customers is things are running late - and they failed properly to read my email asking them to cancel the order - useless!

Avoid these people! I ordered lawn seed, weed killer/moss killer and seaweed fertiliser at a cost of nearly £150 and after waiting much longer than their advertised delivery times had to chase them up three times over a week. The products eventually arrived via Parcelforce with an irate delivery driver saying that most of the contents of two of the sacks were all over the back of his van which was now stinking of seaweed. I sent photos and complained to Progreen who promised to replace them and then sent a further invoice for goods damaged during the first attempt.
Their customer service is diabolical and unless you have hours to waste on the telephone trying to remedy their wrongs I suggest you access an alternative provider. It’s just not worth the expense and hassle.

Website says 3-5 working days. After 8 days chased my order. Got a generic AI reply. 2 more days passed and no info so I've chased again.

If I dont get dispatch confirmation within 24h then I'm disputing with my card.

I dont recommend Pro Green / A1 and will purchase elsewhere next time.

I was surprised by the lack of information on my delivery and had to chase for a delivery update. There was no order or delivery confirmation or advanced notice and I actually thought that Progreen had not processed my order. Then I received an invoice and then I had to call in to be told the delivery would be Saturday or Monday. Neither of these materialised and the goods then arrived on the Tuesday.

When I phoned up the man on the other end was very knowledgable he helped me choose the right product. Didn’t try to over sell, he offered just what was needed. I will definitely use Progreen again 10/10

Really poor client and delivery management.

Emailed for an order update after more than a week since the order, no response. Phoned and asked to cancel, confirmed but later got a delivery update. Phoned again and told refund was in progress and delivery will be should be refused. Refused the delivery and a week later still no update on the refund.

Overall, would avoid using them.