ProGreen Anmeldelser 

222
•
TrustScore 3 av 5

3,2

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

I ordered grass seed and fertiliser on 6 October (order #230448). It is now 19 October and nothing has arrived. I understand supply issues happen and the seed being out of stock is not the en... Vis mer

Selskapet har svart

Vurdert til 3 av 5 stjerner

Ho acquistato ad aprile scorso un ProGreen tagliasiepi da 700 watt da Tecnomat. Diciamo che nel complesso sono soddisfatto ma, seppur taglia bene, ieri quando l’ho usato per la prima volta, ho riscont... Vis mer

Selskapet har svart

Vurdert til 4 av 5 stjerner

Ordering was extremely easy..... was informed about delivery..... but please stop using Parcel Force/Royal Mail for your deliveries.... Ordered a couple of weeks ago and still waiting for my delivery.... Vis mer

Vurdert til 5 av 5 stjerner

Excellent company to deal with as we bought our new turf from them last year and have had no end of comments about our lovely lawn! Have recently just ordered some other gardening products too and the... Vis mer

Informasjon om virksomheten

  1. Hagesenter

Opplysningene stammer fra ulike eksterne kilder

At Progreen not only do we supply a wide range of pesticides, fertilisers, grass seed, application equipment, fungicides and training to suit all your weed control and ground care needs….but we also want to make sure that you get the right product that does the right job at the right price.


Kontaktopplysninger

3,2

Middels

TrustScore 3 av 5

222 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 76 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av to uker

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

3,2

Alle anmeldelser

(222)

94 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 3 av 5 stjerner

A1 Lawn Fertiliser

I’ve ordered A1 lawn fertiliser for years and it’s the best I’ve found so far, even tried the other alternative (Amvista) on their website and it’s not as good. Therefore I would give five stars IF the delivery wasn’t so slow and the delivery prices so high.

Come on Progreen, sort these two things and you’ll be on to a winner!

1. juni 2026
Anmeldelse skrevet uten oppfordring
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Svar fra ProGreen

Hi Claire,
Great to hear you're pleased with our fertiliser range! We really appreciate your feedback here, apologies that you haven't been happy with our standard of delivery.
Due to the nature of some of our chemicals, our delivery contracts must reflect that of a hazardous nature, this charge increases with weight and naturally must be reflected in our delivery fees. Peak season this year had unfortunately arrived much sooner than previous years, so to be totally transparent, our warehouse was not prepared for this sudden and drastic increase. This saw a slight delay across the board whilst we caught up on orders. Please accept our sincere apologies if your order fell within one of those effected.
This is not the standard of service we aim to provide and we have subsequently introduced new measures to prevent this happening again.
I hope this helps offer a little insight on the reasons behind your dissatisfaction on this occasion.
ProGreen

Vurdert til 1 av 5 stjerner

Paid £12.99 for 3-5 days delivery

Paid £12.99 for 3-5 days delivery, actually took 15 days to arrive. When package finally arrived in UPS depot in Inverness I was told as I live in a remote area I will take more time to arrive. Goodness sake I live in Inverness.
As a good will gesture I would like my £12.99 returned due to time taken after the 3-5 days passed.

30. mai 2026
Anmeldelse skrevet uten oppfordring
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Svar fra ProGreen

Hi Catriona,
Couriers mostly have very similar conditions with regards to what they consider as 'remote' or 'extended area'. Unfortunately, both of our current couriers class inverness as a remote area.
This does extend delivery times unfortunately, but i completely appreciate the frustration surrounding the considerable delay. I have requested a member of the team get in touch regards a solution for you.
I hope this helps.
ProGreen

Vurdert til 5 av 5 stjerner

Efficient.

Efficient. Confirmation and follow up good. Product arrived on time although had message from courier to say that product would be dropped off at local village shop the day before, a little confusing as they didn't have the parcel.

19. juni 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Really disappointed

Really disappointed! Product has still not been delivered so cannot comment on that, but delivery time and updates have so far been diabolical. Phoned after 1 week to speak to someone who laughed and said how crazy it was that a product they normally have plenty of stock for, they now don’t! Didn’t help much, but to then make a promise that it would be tomorrow or the next day at the latest… surprise, it’s still not here. If I didn’t need the products so much I would have cancelled my order and gone elsewhere.

17. juni 2026
Anmeldelse skrevet uten oppfordring
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Svar fra ProGreen

Hi Laura,
Terribly sorry to hear of the negative experience here, this is not the standard of service we aim to provide.
I've had a look into this for you and it does look like your order was despatched the day you spoke with a colleague of mine. Our courier contract is on a 24hour basis, so please be assured that this advised time frame was given to you in good faith. I can now see that this is out for delivery today, please do let us know if this doesn't make it to you and we'll be sure to investigate this further delay for you.
Our sincere apologies again, I hope this helps.
ProGreen

Vurdert til 1 av 5 stjerner

Ho comprato una motozappa da tecnomat…

Ho comprato una motozappa da tecnomat della progreen quella da 239 euro. Dopo una settimana mi si è’completamente rotta la staffa che tiene il piantone che va nel terreno. Non me lo vogliono passare in garanzia assurdo

20. mai 2026
Anmeldelse skrevet uten oppfordring
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Svar fra ProGreen

Ciao,
Purtroppo stai recensendo l'azienda sbagliata: non vendiamo né produciamo questi articoli.
Spero che questo ti sia d'aiuto.
ProGreen

Hi there,
Unfortunately, you are reviewing the incorrect company - we don't sell, nor manufacture such items.
I hope this helps.
ProGreen

Vurdert til 1 av 5 stjerner

Non-Delivery and Zero Customer Support

I placed an order worth over £100 with Pro Green and paid for home delivery. UPS did not attempt redelivery, did not use the safe place and diverted the parcel to a pickup point without my agreement. I contacted Pro Green three times by email and only received an automated AI response, with no human follow‑up or resolution. I should not have to chase a company for a simple paid‑for home delivery, so I have opened a PayPal claim for non‑delivery. Based on my experience, I cannot recommend this retailer.
UPDATE: Despite the issue being unresolved, I even received an automated marketing email asking me to review my ‘recent purchase’, showing they are unaware of the ongoing non‑delivery.”

5. juni 2026
Anmeldelse skrevet uten oppfordring
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Svar fra ProGreen

Hi Shari,
I can see a member of the team has had this picked up for you. Please accept our sincere apologies for the courier delay on this one, I can assure that this has been raised with UPS and is not the standard of service that we aim to provide.
I hope this helps.
ProGreen

Vurdert til 1 av 5 stjerner

Absolutely useless customer service

Absolutely useless customer service, led by AI agent Rowen

1. juni 2026
Anmeldelse skrevet uten oppfordring
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Svar fra ProGreen

Hi there,
Terribly sorry to hear of the negative experience on this occasion, I can assure you that this is not the standard of service we aim to provide, could you please provide us with some further information regarding the difficulties you're experiencing?
I hope this helps, apologies again!
ProGreen

Vurdert til 1 av 5 stjerner

Contravening GDPR

Still waiting for my order, only AI replies and all lies! Have asked for refund but still just getting inaccurate AI response. Can’t speak to a human as travelling abroad.
Several weeks later having told Progreen to take me off mailing list they are still pestering me with emails. Awful company run by AI only. No humans to speak to.

11. juni 2026
Anmeldelse skrevet uten oppfordring
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Svar fra ProGreen

Hi there,
Terribly sorry to hear of the negative experience on this occasion, I can assure you that this is not the standard of service we aim to provide, it looks like a member of the team has picked this up for you.
I hope this helps, apologies again!
ProGreen

Vurdert til 2 av 5 stjerner

Poor customer service

Product was good, customer service poor. The website advertises 10% discount for first purchase if you sign up to the newsletter. This wasn’t deducted at the checkout and I then received an email offering me 10% off my NEXT purchase. Spoke to customer service who quibbled about the discount and then begrudgingly offered to credit my card. This wasn’t forthcoming so I called back after a week and they said it was a manual oversight. Eventually received the credit two weeks after my order. Not a great experience and leaves me wondering whether the discount offer is a scam.

22. mai 2026
Anmeldelse skrevet uten oppfordring
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Svar fra ProGreen

Hi there,
Terribly sorry to hear of the negative experience on this occasion, I can assure you that this is not the standard of service we aim to provide and the above has been actioned accordingly.
I hope this helps, apologies again!
ProGreen

Vurdert til 4 av 5 stjerner

Order fulfilled quickly

Order fulfilled quickly. Only issue was that I received no notification as to when delivery would be made. It was fortunate that I was at home when the courier called.

2. juni 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Brought some pro green amvista phyter…

Brought some pro green amvista phyter it comes with no instructions at all you go to website there are hardly any instructions and are not very good nothing on how often you can use what to avoid etc and many other things missing do not answer emails no returned calls the Ai chat is useless so I now have a product I can't use absolute shambles and 0 customer care take your money and don't care avoid using them

The reply doesn't change anything it's making excuses and I still don't have answers will never use again

6. mai 2026
Anmeldelse skrevet uten oppfordring
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Svar fra ProGreen

Hi Duncan,
I had requested some further information from you due to the nature of your review. We have had a new phone system installed and this has raised some concerns as to whether we are receiving 100% of calls.
Could you please let us know which phoneline you were trying to reach and we can have a look into this for you?
Regards your comments on the product listing itself - this is being addressed as we speak, we had some difficulty having product information transferred to the new website on a small number of products, so this may be one that was affected.
I hope this helps.
ProGreen

Vurdert til 1 av 5 stjerner

Pre-seed 696 fertiliser rubbish

Bought pre-seed fertiliser. Watered well morning and night for 4 days then once a day. Fertiliser balls did not dissolved and two weeks later still sitting on lawn. Expensive product for no gain. Customer service could not be more unhelpful. I get more results from Tesco on the shelf products.

** Further to your reply I spoke to three people at your end. Sent photos and info on watering programme. No help whatsoever. Last person I spoke to said he would email supplier and get back to me. I provided code on bag. I never heard again hence my poor review. I have no faith that you will resolve this and I have binned remaining product.

3. juni 2026
Anmeldelse skrevet uten oppfordring
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Svar fra ProGreen

Hi Sue,
We have a great deal of positive feedback regarding the pre-seed fertiliser, as well as personal experience in using such a product. I'd like to have a technical advisor discuss these difficulties with you as there should be no reason at all that this hasn't dissolved & subsequently, hasn't offered you the same fantastic results. Could you advise of a good time to get in touch please?
I hope this helps.
ProGreen

Vurdert til 1 av 5 stjerner

shocking service

shocking service. Paid £10.99 for next day service. 4 days later product still has not been despatched and querying whether the order can be cancelled. Poor service, poor company policy that is unlawful. The contract I entered was for next day delivery. Refund therefore follows. Cannot recommend them

2. juni 2026
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

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Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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