Good communication Good postage/delivery Bike a little hard to get used to Still figuring out the operation,not real clear and no information i could find on website or internet
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
We purchased for our son’s 13 birthday & after lots research we went with E-Vantage Hardtail Electric Mountain Bike. He loves it & getting great exercise & the bonus if he doesn’t pedal it doesn’t m... Vis mer
I purchased an e-Vantage MTB. The rear wheel inner tube was faulty and popped/ split open on day 1. Dealing with Progear after-sale service has been very difficult and the issue is still not resolved... Vis mer
Bikes arrived quickly and as described. Shimano gears, premium disc brakes etc. Couple of small issues, eg mudguards don’t fit over braking system, but nothing major and bikes were excellent value for... Vis mer
Informasjon om virksomheten
Opplysningene stammer fra ulike eksterne kilder
Progear Bikes is an Australian owned and operated company supplying the best value-for-money bikes going around. Here at Progear Bicycles, we love cycling. We love it so much in fact; we reckon everyone should ride a bike. That’s why we’ve dedicated ourselves to providing quality bikes at prices everyone can afford.
Kontaktopplysninger
23-25 Maygar Boulevard, 3047, Broadmeadows, Australia
- 1300169600
- info@progearbikes.com.au
- progearbikes.com.au
4,0
Bra
724 anmeldelser
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So far so good
The bike arrived in great order, easy to assemble. After two weeks extremely happy with the purchase. Looking forward to many years of fun cycling.
23. august 2024
Anmeldelse skrevet uten oppfordring
Awesome great quality bike my daughter…
Awesome great quality bike my daughter love lovee it
28. juli 2024
Avoid at all costs - reported to ACCC
Terrible quality. Charger broke after 15 months with light usage (charged maybe 15 times total), bike was under repair for a sizeable part of 1 year warranty period. During repair, Progear did not work well with repairer and shipped unnecessary component despite repairer's request, wasting lots of time. I had to mediate between repairer and Progear. Progear also has history of not paying the repairer for postage, which is really unethical.
Progear doesn't have a basic understanding that Australian Consumer Law guarantees are separate from warranty period and insists on strict application of 12 month warranty. Wanted to charge me $65 for a replacement charger, the exact model is literally on Alibaba for $7.
Dropped it down to $45 after I raised Australian Consumer Law. After a lot of back and forth to which the Progear rep Victor kept repeating the same warranty excuse, I said he lacks basic reading comprehension, to which he got petty and rescinded the offer.
Never dealt with a more immature brand. Case now raised with the ACCC to teach these guys their legal obligations.
30. juli 2024
Anmeldelse skrevet uten oppfordring
Svar fra Progear Bikes
Hello JG,
We appreciate the feedback and sorry to hear about this experience. We'll have a look at this for you if you can kindly respond back to our request for your order details so that we can get our team to assist and turn this experience to a good one.
Good service and a good trike
Good service and a good trike. The instructions for assembly were for a different trike, but the good quality photos on the website made up for that.
2. juli 2024
Nice bike except for loose seat clamp
Overall, the bike is very portable and nice to ride. My only issue is that the bike’s seat clamp is loose that is my I had to wrap the seatpost with some tape so that the seat will be tightened in place. Aside from that all are fine.
9. mai 2024
Bike as seen on line and pick up…
Bike as seen on line and pick up instructions were precise and clear.
10. april 2024
The bike itself (etrike) is great
The bike itself (etrike) is great. Nice to ride and well made.
Things to be aware of if you buy one -
1. Assembly instructions were awful, was too brief, video didn’t match bike model. Got the bike together but had to take it to a bike shop ($120) to get front wheel assembly and gears/chain adjusted
2. It doesn’t fold as flat as it looks. The front wheel just folds towards the 2 back wheels which are on a rigid axle. Quite heavy too so yet to find out if it will even fit in the SUV boot and if we can lift it that high
15. april 2024
The ordering and picking up went very…
The ordering and picking up went very well and the price was excellent. The problem is not being able to try out the bike. I now think I could have made a better choice.
7. mars 2024
Svar fra Progear Bikes
Hello Carmel,
We appreciate the comment and sorry to hear about the issues you have with the bike. The dimensions and weight has been stated on our website (84x38x64 cm LxWxH when folded) so that our customers have an idea on how to transport this item.
One of our team members will reach out to you shortly to get more details regarding this
Purchasing my bike from progrear was very straight forward…
Purchasing my bike from progrear was very straight forward. The team communicated with me quickly about the bike and was ready for pick up the following day and had multi time slots to grab the bike from the Melbourne warehouse. The bike was more than a fair price, which made the assembly less painful.
Assembly the bike was pretty easy, but the instructions are not so straight forward.
They only issue I have with the bike is that I purchased an XL bike but still seems to be quiet small compared to my other xl bike. I also had to get a handle bar extender as I felt that I was leaning too far forward to reach for the bars. Outside of this, the bike has been pretty good so far.
3. februar 2024
Sick big wheel BMX
awesome price , delivery was heaps fast , bike came 90% assembled as they said it would .. and put together so well and tightly done up on all the nuts and bolts . ecstatic on my new bike :)
23. januar 2024
Better than the photo
The bike I ordered was better than I expected, easy to assemble and looks cool , the delivery time was also quick , it arrived within 7 days .,so easy to ride because of the 7 gears with little effort to shift whilst riding , I recommend this bike and company, they were brilliant.
22. januar 2024
What a load of rubbish
What a load of rubbish. Shocking quality. This is the third display screen that’s gone faulty. I’m now too tired to give a damn and get it replaced. I’d rather crawl to my destination than buy a pro gear bike 😡😡😡 I only gave a 1 star because zero wasn’t an option.
18. januar 2024
Anmeldelse skrevet uten oppfordring
Svar fra Progear Bikes
Hello Philip,
Sorry to hear about this recurring issue on your bike however, this is also the first time that the same issue has been recurring for the same bike model when the replacements we sent out were all brand new. We will get factory to check on this and our team will be reaching out to you to get more details on how this is happening.
Quick service.
17. januar 2024
Quick turnaround - great experience
Ordered a kids bike for christmas (9YO)... picked it up the next day in my allocated time slot.
No dramas, seamless process.
Bike is great too - perfect quality and price for a kid that will no doubt grow out of it before it needs new tyres.
4. januar 2024
Arrived to Sydney in time for Christmas…
Arrived to Sydney in time for Christmas despite 3 days notice. Well done.
4. januar 2024
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