Pro Blo Group Anmeldelser 

271
•
TrustScore 3 av 5

3,0

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

Ordered 7 weeks ago and it hasn’t arrived. We’ve emailed Customer Services, posted on Instagram and Facebook multiple times and we don’t get a reply. I’m assuming the company is in some kind of diffic... Vis mer

Vurdert til 1 av 5 stjerner

Order the Pro Blo brush on 17th September with no mention that it was a Pre-Order, told dispatch would be within 2-3 working days. I’ve been chasing it up since ordering and always get the same respon... Vis mer

Vurdert til 4 av 5 stjerner

Love this brush set. The curl really does hold and I struggled for years with hair damage so this was the perfect answer. Kristina on customer service was really helpful my order arrived and courier l... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

What a great tool and company I was shown how to style my very fine hair by my hairdresser and found these brushes are perfect unfortunately my handles were missing I contacted the company and they ap... Vis mer

Informasjon om virksomheten

  1. Leverandør av skjønnhetsprodukter

Skrevet av virksomheten

Pro Blo is the secret to achieving salon perfect hair at home. Curly blow with our detachable round brush set for curls, bounce and volume!


Kontaktopplysninger

3,0

Middels

TrustScore 3 av 5

271 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

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3,0

Alle anmeldelser

(271)

7 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

Waste of money

I ordered this as it’s advertised to give you a bouncy blow dry look. It also states 30 day refund. It arrived and I tried it and it’s cheap material and doesn’t work in my hair. I asked to return but was told they will not accept return as I had opened it. Such a waste of money!! I also contacted customer care and all I was told was here’s some advice on how to use it!

20. august 2024
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Svar fra Pro Blo Group

Hello Aisling, Thank you for your feedback. We’re so sorry to hear your unhappy with your experience. Please do reach out to our customer care manager at Lou@problogroup.com if you need further support. Thank you, team PB!

Vurdert til 5 av 5 stjerner

Great customer service

My order was a pre order it came when it said it would. I emailed to ask about it’d it had shipped and they emailed me straight away great customer service

16. august 2024
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Svar fra Pro Blo Group

Hello, thank you for your review. We would love to see your Pro Blo blowout! Be sure to add #ProBlo to your Pro Blo Selfie on socials! Thank you, team PB!

Vurdert til 1 av 5 stjerner

Terrible service and delays

Purchased CurlME on 04 August. Website and my invoice receipt state '2-3 working days standard delivery'.
Today is 16 August and I still haven't received them.
I've asked to cancel the order due to delay and customer service told me that they could cancel the order.
Evri told me they have a process where sellers can ask for parcels to be sent back to them.
Really dismissive, unhelpful, Avoid.

Update
Yes, they’ve emailed me, not prepared to be helpful. Sent me a copy showing a banner saying delivery 3-5 days. So far I’ve been waiting 11 working days.
Refunding shipping of £2.99 but as they didn’t cancel when I first requested nor will they instruct Evri not to deliver, I will have to go through refunds process. All very shoddy.

4. august 2024
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Svar fra Pro Blo Group

Thank you for providing your order details. I have gone ahead and emailed you. Your order was a pre order as shown across our website and your confirmation email. Your order has now been passed to the couriers. Please check your emails and you will find one from me. Please email right back if you require further support. Thank you, Lou

Vurdert til 5 av 5 stjerner

Perfect blowdry

I ordered the bouncy blow saver bundle in size medium and i was not disappointed. Delivery was quick and I couldn’t wait to use the brush. My hair was looking amazing , shiny and bouncy. I also found that my hair was left softer and frizz free. Loved the little extras that came with the bundle. I would definitely recommend this to people who want to achieve the perfect blowdry at home.

16. august 2024
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Svar fra Pro Blo Group

Hello, thank you for your review. We would love to see your Pro Blo blowout! Be sure to add #ProBlo to your Pro Blo Selfie on socials! Thank you, team PB!

Vurdert til 1 av 5 stjerner

Awful

Ordered on 26th July . Still not received my order. Have sent a few emails and was told my order was a pre-order. I’ve checked and there was no mention of a pre-order when I placed my order. Order was confirmed and was supposedly arriving in 2-3 days .Now they’ve said 5 days from the order date because it was a pre order . They’re making it up as they go along ! Won’t recommend or ever buy from them again . I’m
Now having this looked into

26. juli 2024
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Svar fra Pro Blo Group

Thank you for providing your order details. I have gone ahead and emailed you. Your order was a pre order as shown across our website and your confirmation email. Your order has now been passed to the couriers. Please check your emails and you will find one from me. Please email right back if you require further support. Thank you, Lou

Vurdert til 1 av 5 stjerner

Ordered on the 1st of august still…

Ordered on the 1st of august still waiting ??? Never got informed was on pre order either .

Still not no more advised how long I will be waiting

15. august 2024
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Svar fra Pro Blo Group

Thank you for providing your order details. I have gone ahead and emailed you. Your order was a pre order as shown across our website and your confirmation email. Your order has now been passed to the couriers. Please check your emails and you will find one from me. Please email right back if you require further support. Thank you, Lou

Vurdert til 1 av 5 stjerner

Shambles or scam can’t decide

Bought and paid for goods from this company as a birthday present,said delivery 2-3 working day that was on 28/07/24, but as of today still no delivery, contacted yesterday and was told stock has just arrived and will be processed this week and sent 2-3 working days after processed. Asked for refund but was told as it was on its way can’t refunded even though I was told a hour before stock had just arrived and was being sent out in a weeks time it would appear to be a scam of a company or very very badly run, be advised don’t buy from this company. Reading through reviews people are saying the same some have received worst treatment than me

28. juli 2024
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Svar fra Pro Blo Group

Thank you for providing your order details. I have gone ahead and emailed you. Your order was a pre order as shown across our website and your confirmation email. Your order has now been dispatched. We can arrange to recall your item if you would prefer a refund, no problem. Please check your emails and you will find one from me. Please email right back if you require further support. Thank you, Lou

Vurdert til 5 av 5 stjerner

Great value as I bought when on special…

Great value as I bought when on special offer.
Great quality and does exactly as described.

12. august 2024
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Svar fra Pro Blo Group

Hello, thank you for your review. We would love to see your Pro Blo blowout! Be sure to add #ProBlo to your Pro Blo Selfie on socials! Thank you, team PB!

Vurdert til 5 av 5 stjerner

Absolutely amazing

Absolutely amazing. love every single part of it! my hair looks amazing and i’m just so so happy i decided to try this product! it’s a must buy for a lose bouncy curl! i got all large barrels and im in love!

7. august 2024
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Svar fra Pro Blo Group

Hello, thank you for your review. We would love to see your Pro Blo blowout! Be sure to add #ProBlo to your Pro Blo Selfie on socials! Thank you, team PB!

Vurdert til 5 av 5 stjerner

Over the moon

Over the moon with my problo brushes. I love them that much I've bought all 3 sizes so I can achieve different curls & volume. They're really easy to use & delivery was fast!

8. juli 2024
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Svar fra Pro Blo Group

Hello, thank you for your review. We would love to see your Pro Blo blowout! Be sure to add #ProBlo to your Pro Blo Selfie on socials! Thank you, team PB!

Vurdert til 1 av 5 stjerner

1st order missing, over 1 month to resend and when did receive there was missing items. COMPLETE JOKE.

Absolutely disgusted and infuriated by this company. I ordered on the 5th June, parcel was sent out on time all was great until I didn’t actually receive the parcel. I then contacted customer service, who told me they couldn’t give me a refund and that they would resend my order. After loads of back and forth emails over 1 month later, they resent my parcel. Which I received yesterday on the 26th July. I opened up my parcel excited only to then be disappointed by MISSING items. I ordered a bundle of 12 mixed barrels, 1 handle, 1 pack of clips, 1 brush, 1 comb and 1 towel wrap.
The pack of clips, the brush , the comb and the towel wrap was all missing.
I wouldn’t waste your time ordering from this company.

26. juli 2024
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Svar fra Pro Blo Group

Hello Khlo, Thank you for your feedback. We’re so sorry to hear your unhappy with your experience. Please do reach out to our customer care manager at Lou@problogroup.com if you need further support. Thank you, team PB!

Vurdert til 5 av 5 stjerner

I’m really happy with the service

I’m really happy with the service, fast delivery and my hair looks like I’ve been salon. So so so worth it!

🙏🙏🙏🙏

22. juli 2024
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Svar fra Pro Blo Group

Hello, thank you for your review. We would love to see your Pro Blo blowout! Be sure to add #ProBlo to your Pro Blo Selfie on socials! Thank you, team PB!

Vurdert til 5 av 5 stjerner

10/10 best service

10/10 best service - fast delivery. Easy to use and super smooth bouncy. Did take a few goes to perfect but won’t go back now it’s my staple

16. juli 2024
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Svar fra Pro Blo Group

Hello, thank you for your review. We would love to see your Pro Blo blowout! Be sure to add #ProBlo to your Pro Blo Selfie on socials! Thank you, team PB!

Vurdert til 1 av 5 stjerner

Ordered as a present

Ordered as a present, after a few days of not hearing anything I was advised it was pre prder and could take 7 days, they could send the mixed barrels rather than the ones I ordered. Then miraculously my order for the medium barrels was in Stock and they sent. Upon reciept the box appeared to be tampered with no seal box said moxed yet inside was medium barrels, just appalled at the lack of service when questioning this.
I'd think twice before ordering from them

19. juli 2024
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Svar fra Pro Blo Group

Hello Chanden, Thank you for your feedback. We’re so sorry to hear your unhappy with your experience. Please do reach out to our customer care manager at Lou@problogroup.com if you need further support. Thank you, team PB!

Vurdert til 1 av 5 stjerner

Poor customer service

What is the crack with this company my wife ordered goods of them 3 weeks ago, the delivery instructions said we will deliver within 2 to 3 days as I said that was 3 weeks ago we have tried to contact them by email but unfortunately don't get a reply back off them £89.00 very badly spent definitely won't be using them again

17. juli 2024
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Svar fra Pro Blo Group

Hello Malcolm, Thank you for your feedback. We’re so sorry to hear your unhappy with your experience. We have requested info via this review from you so we can support as we cannot see an order under your name, to reach out to you. Please do reach out to our customer care manager at Lou@problogroup.com so we can further support you promptly. Thank you, team PB!

Vurdert til 1 av 5 stjerner

Disgusting customer service and no…

Disgusting customer service and no further forward after 3 weeks. I do not recommend buying from this company. They took my order without advising there were no products in stock and not been able to speak to anyone since !!

27. juni 2024
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Svar fra Pro Blo Group

Hello Chris, Thank you for your feedback. We’re so sorry to hear your unhappy with your experience. I believe our customer service team responded back and issued a full refund. Please do reach out to our customer care manager at Lou@problogroup.com if you need further support so we can offer that to you promptly. Thank you, team PB!

Vurdert til 5 av 5 stjerner

Must have for blow drys

Speedy delivery, great products and great results… should’ve invented these myself! What a game changer for blow drys!
Wouldn’t be without! Definitely order the bigger set if you can.
5 stars!
Suzi- Norfolk

3. juli 2024
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Svar fra Pro Blo Group

Hello, thank you for your review. We would love to see your Pro Blo blowout! Be sure to add #ProBlo to your Pro Blo Selfie on socials! Thank you, team PB!

Vurdert til 5 av 5 stjerner

Excellent customer service ,very…

Excellent customer service ,very efficient delivery ,item actually better than described I love these rollers and letting everyone know how easy they are to use

27. juni 2024
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Svar fra Pro Blo Group

Hello, thank you for your review. We would love to see your Pro Blo blowout! Be sure to add #ProBlo to your Pro Blo Selfie on socials! Thank you, team PB!

Vurdert til 1 av 5 stjerner

Ordered 2 sets

Ordered 2 sets, one small and one mixed medium & small. had to chase them up 5 days later via email about the delivery, had no email or confirmation of purchase from them, they did message me back saying sorry we are out of stock and do I want the large barrels that’s all they have in stock instead 😡.. no that’s not what I ordered, I have asked for full refund

Review 28/07/23 email received with an offer of a further 10% discount as an apology, the brush sets small and small/medium I ordered wouldn’t be in stock till sometime in July, they couldn’t give me date for delivery, I declined their offer of a discount and have asked for a refund again

26. juni 2024
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Svar fra Pro Blo Group

Hello Anita, thank you for your feedback and sorry to hear your experience has not been the service we pride ourselves on. I can see your pre-order was cancelled and refunded in full. If you need any further support please email Lou at Lou@problogroup.com - thanks Team PB.

Vurdert til 5 av 5 stjerner

Great product

Quick delivery product as described easy to use and good results every time I use it can change my hairstyle so easily every time I use it.

1. april 2024
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Svar fra Pro Blo Group

Hello, thank you for your review. We would love to see your Pro Blo blowout! Be sure to add #ProBlo to your Pro Blo Selfie on socials! Thank you, team PB!

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