Ordered 7 weeks ago and it hasn’t arrived. We’ve emailed Customer Services, posted on Instagram and Facebook multiple times and we don’t get a reply. I’m assuming the company is in some kind of diffic... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Order the Pro Blo brush on 17th September with no mention that it was a Pre-Order, told dispatch would be within 2-3 working days. I’ve been chasing it up since ordering and always get the same respon... Vis mer
Love this brush set. The curl really does hold and I struggled for years with hair damage so this was the perfect answer. Kristina on customer service was really helpful my order arrived and courier l... Vis mer
Selskapet har svart
What a great tool and company I was shown how to style my very fine hair by my hairdresser and found these brushes are perfect unfortunately my handles were missing I contacted the company and they ap... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Pro Blo is the secret to achieving salon perfect hair at home. Curly blow with our detachable round brush set for curls, bounce and volume!
Kontaktopplysninger
PRO BLO, CH490AB, LIVERPOOL, Storbritannia
- contactme@problogroup.com
- problogroup.com
Ingen tidligere historie av å be om anmeldelser
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Har ikke svart på negative anmeldelser
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Avoid At All Costs
Ordered on 12th October and still hasn't arrived. I've chased it twice and been lied to twice - first time, they told me that my order was a pre-order (it wasn't) and my item would be shipped in 10 days. Two weeks later I chased again and was told it was now in stock and being sent that day. A week later, still nothing. If this wasn't a sought-after gift for my partner, I'd cancel the order...but I've read elsewhere they won't give refunds so it feels like I've been scammed at this poitnt.
Bought for my sister for her birthday…
Bought for my sister for her birthday and she loves it. Ordered my mum one for Christmas too now. The girl on instagram really helped me picking the size so thank you. Really recommend. Package was lovely and she’s happy so win win
Absolutely amazing product delivery was…
Absolutely amazing product delivery was on time didn’t have a problem at all
Amazing delivery and amazing product…
Amazing delivery and amazing product 10/10 would LOVEEEE to order again absolutely recommend
the delivery time was perfect
the delivery time was perfect! and the product its self is amazing works really well with most hair types.
Absolutely fantastic product which came…
Absolutely fantastic product which came very quickly, give such an amazing result 100% will be recommending to others💘
Great product and great delivery time
Great product and great delivery time ! would really recommend 👍
I love this product
I love this product
I have short hair and it gives it great volume So easy to use
Wouldn’t be without it !
Wow - What a product!
Wow - I'm delighted with my Pro Blo!! I purchased mine after my hairdresser used hers on my hair. She made it look so easy & the results were amazing. I ordered one & was delighted with the fast service & delivery. The quality is great & price too. Its so easy to use & I absolutely love the results, I can create gorgeous loose curls without any hassle. I LOVE IT ! I would highly recommend to anyone who wants to create curls in their hair.
Took my money for an order on the 22nd…
Took my money for an order on the 22nd oct with 2-3 days delivery which I paid £3.99 for .
Still waiting for my order ! Refused a refund ! They are now saying it was a pre- order which it wasn't!
I want my money back!!!!!!
AVOID AT ALL COSTS !
size small is better for me but needed 12
updated - I realised I needed 6 more barrels so emailed them and the arranged this for me. I seen some bad reviews so I asked re: delivery and it was next day unless medium as this is pre order so got the small size. which is best for me anyway because I like small tight bounce. I would say the large is not good for me because I have fine short hair but small looks very nice.
Perfect!
extremely quick delivery and overall effortless process, the quality of brush is also exceptional! would really recommend.
Magic that made my mum smile!
Placed order for my Mothers Birthday, had no idea what to get but the lady on the contact bit was lovely (i think was Lou) and advised me which one of the barrels would be best for her.
Anyway, arrived and she is so pleased with them.
Thank you for your help and making my mum feel like a million dollars.
Fab service and quick delivery.
I purchased the problo
I purchased the problo. I paid the standard delivery charge of 3.99. Once it arrived I had changed my mind so emailed them a d returned it unopened. As I was the one returning the item and to ensure they received the item I paid 8.99 postage. A few days later I received an email to say they re6the item and would refund me. When I looked at the breakdown I noticed they were going to deduct another 3.99. I emailed them and have been met with same response which makes no sense - in order for problo to deliver an item they charge postage. I explained numerous times and have been met by the same copy m paste email from Kristina. I have evasked for their complaint process and have heard nothing. I cannot understand why they would charge me a further 3.99 when they were simply refunding to my account. Whilst the product may be good the customer service team is far from that! It continues to be a nightmare.
Birthday money spent x
Birthday money spent. I wasn’t sure what size barrel I needed so spoke to a lady online. Placed the order and it arrived quickly. I’m dead chuffed. Thank you. Everyone has commented on my curls xoxo
Great customer service really helpful…
Spoke to Lou online before placing my order. Super helpful re barrel sizes so great customer service there. These were presents for my nieces and I’m out of the loop with current trends and wouldn’t have a clue. Quick delivery and two very happy nieces. Both said they were really happy with my purchase and I’m the best uncle! 10/10
Terrible customer service
Terrible customer service. Order still not arrived and no communication since the order was made.
So bad
So... Says 2 to 3 days delivery ...3 weeks and still nothing. I've sent e mails posted on socials honestly.ridiculous.... about to.camxel the order someone had better get in touch with me asap
SHOCKINGLY BAD
So first of all I am told after waiting a week for my order that they weren’t in stock but conveniently suddenly are and will be sent. Arrived and there wasn’t even a bag to store them in as many videos on YouTube and social media show. The rollers themselves are so cheaply made, really poor quality, rip your hair out when removed and what makes all of this worse is that you can’t even return them if you’re unhappy with them. I’m convinced all these positive reviews must be fake.
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