Do not order from this company.
Do not order from this company.
I ordered and paid for a hand blender Brothforge from the USA ( $242.97 Whop*primydeals Sydney AU) but was delivered another of far less quality. I emailed a support email address for a return label as they say there is 90 days to return. However I received an email requesting 2 pictures, which I sent as attachments, they say it was not received. They requested direct photos, so I went to my camera and took photos with my phone which I sent to them by reply email. I received another email saying they didn't receive these photos either and this is the rest of the email
"A physical return is not something we can arrange for this order, and shipping the BrothForge back internationally would be at your own cost. To spare you that, we can refund 30% of the BrothForge itself, which comes to $69.00, and you keep the unit. That way money comes back to you without the cost and effort of an international return."
Obviously I would have to give my bank account details or they would have held onto my card details.






