Ich wurde nicht ausreichend auf die kostenpflichtige und teure automatische Abo-Verlängerung hingewiesen. Ich wollte nur eine Einzelleistung und kein Abo. Auf meine Beschwerde wurde allerdings... Vis mer
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Se hva andre synes
It's very useful as a PDF editing tool. However, after the process is complete, you need to click the "save and finish" option, not the "OK" or "completed" option, otherwise everything you've done wil... Vis mer
Selskapet har svart
Wenn man Spezialisten hat, die keine ausfüllbaren PDF Dokumente zur Verfügung stellen, ist diese Seite schon eine verdammt gute Hilfe. Kostet halt was, aber das ist es wert.
Selskapet har svart
Looks like a subscription trap The service itself worked reasonably well, but a week later I noticed another charge on my card that I never expected. The worst part is that I can't even access a... Vis mer
Selskapet har svart
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Bonjour
Bonjour,
Prime pdf vous m’avez prélevé 29,99 alors que je n’ai jamais utilisé votre site. Je voudrais être remboursé svp.
Je vous ai écrit par mail mais vous m’avez envoyé votre IA pour me répondre.
16. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra PrimePDF
Dear Aissata Sow,
We've sent a request via Trustpilot asking you to identify yourself in our system. When providing us with the necessary information please make sure to include the email address used to subscribe to PrimePDF.
For more details, please email tp@primepdf.com and include reference number AISSATASOW863730. Once we receive this information and verify your account, your approved refund will be processed promptly, typically within a few hours.
At this stage, we need some information mentioned above to identify you in our system. After that, we can move forward to process your refund.
Thank you!
PrimePDF Team
SCAMMERS!!!!!
It's a scam. I used their PDF editing service once for 0.5€. I never signed up for a subscription, nor was I warned about future charges. Over the next two months, I was charged 29.99€ each time. Scammers. Avoid this website.
30. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra PrimePDF
Dear Francisco Pilsch,
We've sent a request via Trustpilot asking you to identify yourself in our system. When providing us with the necessary information please make sure to include the email address used to subscribe to PrimePDF.
For more details, please email tp@primepdf.com and include reference number FRANCISCOPILSCH983186. Once we receive this information and verify your account, your approved refund will be processed promptly, typically within a few hours.
At this stage, we need some information mentioned above to identify you in our system. After that, we can move forward to process your refund.
Thank you!
PrimePDF Team
Ich wollte nur eine Leistung von…
Ich wollte nur eine Leistung von PrimePDF, nun habe ich ein Abonnement von 29.99€ an der Backe. Leider gab es keine Möglichkeit, bis jetzt, das Abonnement zu kündigen. Habe Mails geschrieben und keine Antwort bekommen. Kann mir jemand helfen?
20. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra PrimePDF
Dear G.B. Boehm,
We've sent a request via Trustpilot asking you to identify yourself in our system. When providing us with the necessary information please make sure to include the email address used to subscribe to PrimePDF.
For more details, please email tp@primepdf.com and include reference number GBBOEHM868590. Once we receive this information and verify your account, your approved refund will be processed promptly, typically within a few hours.
At this stage, we need some information mentioned above to identify you in our system. After that, we can move forward to process your refund.
Thank you!
PrimePDF Team
Looks like a subscription trap
Looks like a subscription trap
The service itself worked reasonably well, but a week later I noticed another charge on my card that I never expected. The worst part is that I can't even access an account to cancel it.
It feels like they quietly sign you up for recurring payments and make it unnecessarily difficult to stop them. Whether it's hidden in the terms and conditions or not, the whole experience feels deceptive. I would be very cautious before giving this company your payment details.
16. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra PrimePDF
Dear Mette,
We've sent a request via Trustpilot asking you to identify yourself in our system. When providing us with the necessary information please make sure to include the email address used to subscribe to PrimePDF.
For more details, please email tp@primepdf.com and include reference number METTE125070. Once we receive this information and verify your account, your approved refund will be processed promptly, typically within a few hours.
At this stage, we need some information mentioned above to identify you in our system. After that, we can move forward to process your refund.
Thank you!
PrimePDF Team
Esperienza pessima
Esperienza pessima
Poca trasparenza nel contratto ,comunicazione con l' utente ingannevole.
Propongono modifica PDF libero,
Invece il documento è a pagamento e ,senza comunicare con una semplice mail che il cosiddetto piano di prova è scaduto ti ritrovi con un abbonamento mensile
Da evitare assolutamente
17. juni 2026
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Svar fra PrimePDF
Dear I.C.ESSE DI CORRADI SERGIO,
We've sent a request via Trustpilot asking you to identify yourself in our system. When providing us with the necessary information please make sure to include the email address used to subscribe to PrimePDF.
For more details, please email tp@primepdf.com and include reference number ICESSEDICORRADISERGIO937721. Once we receive this information and verify your account, your approved refund will be processed promptly, typically within a few hours.
At this stage, we need some information mentioned above to identify you in our system. After that, we can move forward to process your refund.
Thank you!
PrimePDF Team
Deducted my money 3 times in 1 month…
Deducted my money 3 times in 1 month without approval. Its a scam
17. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra PrimePDF
Dear Ahmad Qusyairi,
We've sent a request via Trustpilot asking you to identify yourself in our system. When providing us with the necessary information please make sure to include the email address used to subscribe to PrimePDF.
For more details, please email tp@primepdf.com and include reference number AHMADQUSYAIRI710938. Once we receive this information and verify your account, your approved refund will be processed promptly, typically within a few hours.
At this stage, we need some information mentioned above to identify you in our system. After that, we can move forward to process your refund.
Thank you!
PrimePDF Team
Klassische Abo-Falle - VORSICHT
Klassische Abo-Falle.
Wie viele andere hier wollte ich ein Dokument für 0,5€ online bearbeiten, was gut funktioniert hat. Nach einer Woche dann hatte ich Plötzlich ein Abo für 29.90 an der Backe - Was ich erst bemerkt hatte, als das Geld abgebucht wurde!
Alles war daraus ausgelegt mir glauben zu machen, ich zahle einen einmaligen Service - von einem Abonnement war nie die Rede, es war nirgends ersichtlich!
Vorsicht, das ist Betrug!
16. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra PrimePDF
Dear Patrick Kohnke,
We've sent a request via Trustpilot asking you to identify yourself in our system. When providing us with the necessary information please make sure to include the email address used to subscribe to PrimePDF.
For more details, please email tp@primepdf.com and include reference number PATRICKKOHNKE854840. Once we receive this information and verify your account, your approved refund will be processed promptly, typically within a few hours.
At this stage, we need some information mentioned above to identify you in our system. After that, we can move forward to process your refund.
Thank you!
PrimePDF Team
Ich wollte nur ein PDF-Dokument für…
Ich wollte nur ein PDF-Dokument für einen Euro erstellen lassen. Das hat schon nicht geklappt. Und jetzt einigen Wochen später werden 29,99 Euro von meinem PayPal-Konto abgebucht . Ich habe keinerlei Zustimmung zu einem Abo gegeben.
16. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra PrimePDF
Dear Ana,
We've sent a request via Trustpilot asking you to identify yourself in our system. When providing us with the necessary information please make sure to include the email address used to subscribe to PrimePDF.
For more details, please email tp@primepdf.com and include reference number ANA586839. Once we receive this information and verify your account, your approved refund will be processed promptly, typically within a few hours.
At this stage, we need some information mentioned above to identify you in our system. After that, we can move forward to process your refund.
Thank you!
PrimePDF Team
Situazioni poco trasparenti.
Noto non molto sorpreso che ultimamente ci sono molte vittime come me ed è evidente che gli affari vanno bene.
La prassi consolidata è quella che si evince da tutte le recensioni negative, se può essere utile aggiungo che immediatamente dopo aver notato il prelievo ho chiesto l’annullamento dell’abbonamento e bloccato il prelievo sul conto PayPal
Ho scritto una mia considerazione agli interessati facendogli notare che non so fino a che punto è consentito un prelievo dal mio conto senza nessuna autorizzazione, ma questo lo faremo verificare da persone competenti, e quindi a seguito del mio messaggio si è aperta una serie di comunicazioni fra me e un loro interlocutore.
In sintesi, il soggetto mi ha garantito che l’abbonamento è stato annullato e che, molto dispiaciuto, mi avrebbe stornato i 29,99€ sul mio conto.
In realtà mi sono stati stornati solo i due prelievi da 0,50, due, penso io, per accertarsi che dal conto si potessero prelevare soldini.
Senza portala per le lunghe con tutte le chat che ci sono state, il tipo non ha fatto altro che prendermi per i fondelli; quindi, per quanto mi riguarda non bevetevi le stupidaggini ingannatorie perché credo che nessuno avrà il rimborso di quanto prelevato.
13. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra PrimePDF
Dear GIUSEPPE MONNO,
We've sent a request via Trustpilot asking you to identify yourself in our system. When providing us with the necessary information please make sure to include the email address used to subscribe to PrimePDF.
For more details, please email tp@primepdf.com and include reference number GIUSEPPEMONNO784865. Once we receive this information and verify your account, your approved refund will be processed promptly, typically within a few hours.
At this stage, we need some information mentioned above to identify you in our system. After that, we can move forward to process your refund.
Thank you!
PrimePDF Team
Sono caduto anch’io nella trappola
Sono caduto anch’io nella trappola: mi serviva convertire un solo documento Word in PDF (inizialmente, secondo quanto riportato su Google, gratuitamente e successivamente con la richiesta di una cifra modesta) e mi sono trovato inaspettatamente un abbonamento dove vengono richiesti circa 30 euro al mese per un servizio che non ho richiesto e non intendo proseguire. Contatterò il mio legale di fiducia.
11. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra PrimePDF
Dear Walter,
We've sent a request via Trustpilot asking you to identify yourself in our system. When providing us with the necessary information please make sure to include the email address used to subscribe to PrimePDF.
For more details, please email tp@primepdf.com and include reference number WALTER113357. Once we receive this information and verify your account, your approved refund will be processed promptly, typically within a few hours.
At this stage, we need some information mentioned above to identify you in our system. After that, we can move forward to process your refund.
Thank you!
PrimePDF Team
Truffatori
Truffatori, occultano un abbonamento di 30 euro con un costo di 50 centesimi, spero di avere un rimborso.
11. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra PrimePDF
Dear Chris,
We've sent a request via Trustpilot asking you to identify yourself in our system. When providing us with the necessary information please make sure to include the email address used to subscribe to PrimePDF.
For more details, please email tp@primepdf.com and include reference number CHRIS169540. Once we receive this information and verify your account, your approved refund will be processed promptly, typically within a few hours.
At this stage, we need some information mentioned above to identify you in our system. After that, we can move forward to process your refund.
Thank you!
PrimePDF Team
Achtung: Abo!
Ich habe nur eine Datei in pdf umwandeln wollen für 1€. Es war nicht ersichtlich, dass es sich um ein Abo handelt, wo nach 1 Woche 29,99 € mtl fällig werden. Dies habe ich erst gemerkt, als der Betrag abgebucht werden sollte.
Ich habe das Abo dann sofort gekündigt und habe eine Mail geschrieben, mit der Erwartung, dass der Betrag von 29,99 € wieder erstattet wird.
Bin mal gespannt....
Traurig, dass solche Tricks angewendet werden.
Karin Schober
Nachtrag: ich habe umgehend eine Antwort auf meine Mail erhalten und die 29,99 € wurden nicht abgebucht.
10. juni 2026
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Svar fra PrimePDF
Dear Karin,
We've sent a request via Trustpilot asking you to identify yourself in our system. When providing us with the necessary information please make sure to include the email address used to subscribe to PrimePDF.
For more details, please email tp@primepdf.com and include reference number KARIN406763. Once we receive this information and verify your account, your approved refund will be processed promptly, typically within a few hours.
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Thank you!
PrimePDF Team
Truffatori senza vergogna
Mi allego alla fila di recensioni negative di persone che hanno avuto la mia stessa esperienza. Adesso mi muoverò per cercare di avere un rimborso
9. juni 2026
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Svar fra PrimePDF
Dear Andrea Lorenzi,
We've sent a request via Trustpilot asking you to identify yourself in our system. When providing us with the necessary information please make sure to include the email address used to subscribe to PrimePDF.
For more details, please email tp@primepdf.com and include reference number ANDREALORENZI632342. Once we receive this information and verify your account, your approved refund will be processed promptly, typically within a few hours.
At this stage, we need some information mentioned above to identify you in our system. After that, we can move forward to process your refund.
Thank you!
PrimePDF Team
This website is a complete scam
This website is a complete scam. Yes, it does what it says by allowing you to edit PDFs. But is it free? NO. Does it require an email address? YES. Do they spam you with emails? YES.
9. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra PrimePDF
Dear xavier guthrie,
We've sent a request via Trustpilot asking you to identify yourself in our system. When providing us with the necessary information please make sure to include the email address used to subscribe to PrimePDF.
For more details, please email tp@primepdf.com and include reference number XAVIERGUTHRIE160675. Once we receive this information and verify your account, your approved refund will be processed promptly, typically within a few hours.
At this stage, we need some information mentioned above to identify you in our system. After that, we can move forward to process your refund.
Thank you!
PrimePDF Team
Abo-Falle
Ich wollte nur ein PDF-Dokument für einen Euro erstellen lassen. Eine Woche später werden 29,99 Euro von meinem PayPal-Konto gebucht. Ich habe keinerlei Zustimmung zu einem Abo gegeben. Jetzt muss ich zusehen, dass ich mein Geld wieder bekomme und dieses Abo beende .
7. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra PrimePDF
Dear Andreas V.,
We've sent a request via Trustpilot asking you to identify yourself in our system. When providing us with the necessary information please make sure to include the email address used to subscribe to PrimePDF.
For more details, please email tp@primepdf.com and include reference number ANDREASV917635. Once we receive this information and verify your account, your approved refund will be processed promptly, typically within a few hours.
At this stage, we need some information mentioned above to identify you in our system. After that, we can move forward to process your refund.
Thank you!
PrimePDF Team
ACHTUNG ⚠️ Abo-Falle
Ich habe eine einzige PDF-Datei für angeblich 0,95 € umgewandelt. Kurz darauf wurden mir zusätzlich 44,95 € von meinem PayPal-Konto abgebucht, vermutlich für ein Abonnement, das ich selbst nicht abgeschlossen habe.
Man wurde hier nicht ausreichend auf die kostenpflichtige und teure automatische Abo-Verlängerung hingewiesen und nach 1 Woche wurde dann einfach mal das Abo für einen Monat über PayPal abgebucht ohne vorherige Ankündigung abgebucht.
Erst günstiger Lockpreis und dann teure Abo-Falle. Sollten die mir entstandenen Kosten nicht erstattet werden, werde ich dies auch noch zur Anzeige bringen.
6. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra PrimePDF
Dear M.S.,
We've sent a request via Trustpilot asking you to identify yourself in our system. When providing us with the necessary information please make sure to include the email address used to subscribe to PrimePDF.
For more details, please email tp@primepdf.com and include reference number MS556145. Once we receive this information and verify your account, your approved refund will be processed promptly, typically within a few hours.
At this stage, we need some information mentioned above to identify you in our system. After that, we can move forward to process your refund.
Thank you!
PrimePDF Team
Feels very dodgy
It worked ok, but 7 days later I find I have another charge on my card. To make matters worse, I don't have an account (it doesn't recognise my email) so this looks and feels like a scam - they get your card number and then start making monthly withdrawals which I assume they justify by reference to their t's and c's. But there's no way to cancel because I don't have an account! Dodgy.
6. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra PrimePDF
Dear Adam,
We've sent a request via Trustpilot asking you to identify yourself in our system. When providing us with the necessary information please make sure to include the email address used to subscribe to PrimePDF.
For more details, please email tp@primepdf.com and include reference number ADAM965542. Once we receive this information and verify your account, your approved refund will be processed promptly, typically within a few hours.
At this stage, we need some information mentioned above to identify you in our system. After that, we can move forward to process your refund.
Thank you!
PrimePDF Team
Unfair
Unfair! It's a fraud!
You offer a 1€ test for one document but you not show the add saying it's a trial for 7 days there is no information about this at the moment of doing the test of a document for 1€.
Then 7 days later you charged my account with 29.99€. Without notice!? No emails asking for this trial!??
Unfair!!!
I want my refund, I've never accepted the Trial!
5. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra PrimePDF
Dear María,
We've sent a request via Trustpilot asking you to identify yourself in our system. When providing us with the necessary information please make sure to include the email address used to subscribe to PrimePDF.
For more details, please email tp@primepdf.com and include reference number MARA766444. Once we receive this information and verify your account, your approved refund will be processed promptly, typically within a few hours.
At this stage, we need some information mentioned above to identify you in our system. After that, we can move forward to process your refund.
Thank you!
PrimePDF Team
Absolut enttäuschend.
Absolut enttäuschend.
Ich habe eine einzige PDF-Datei für angeblich 0,10 € umgewandelt. Kurz darauf wurden mir zusätzlich 49,90 € von meinem Konto abgebucht vermutlich für ein Abonnement, das ich selber nicht abgeschlossen habe.
Als ich mich auf der Website anmelden wollte, um das angebliche Abo zu kündigen oder mein Geld zurückzubekommen, wurde mir gesagt, dass ich gar keinen Account habe. Dasselbe Ergebnis bekam ich auch vom Kundenservice.
Trotz Abbuchung konnte man weder mein Konto noch die Transaktion finden und eine Rückerstattung wurde abgelehnt. Für mich völlig unverständlich: Wenn Geld abgebucht werden kann, sollte die Zahlung auch nachvollziehbar sein.
Schlechter Kundenservice, keine Hilfe und keine Lösung. Gebt mir mein Geld zurück. Ich kann diesen Service nicht empfehlen.
3. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra PrimePDF
Dear Tiziano, We’ve sent a request via TrustPilot to identify you in our system. Once you provide your details, we’ll promptly process your refund, as it has already been approved. For more details, please provide an information email to tp@primepdf.com with reference number TIZIANO406455 as it will allow us to quickly identify your account and ensure this is handled promptly.
Thank you!
PrimePDF Team
Non c e una linea chiara nel costo di…
Non c e una linea chiara nel costo di abbonamento, in quanto con 0,50cent iniziali per la conversione di PDF, dopo qualche giorno ti arriva l addebito, non autorizzato, di euro 29.99.
Desidero sapere immediatamente la procedura di disattivazione del servizio ed il rimborso di euro 29.99 non autorizzato che mi e' stato addebitato
1. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra PrimePDF
Dear Andrea Gigliotti, We’ve sent a request via TrustPilot to identify you in our system. Once you provide your details, we’ll promptly process your refund, as it has already been approved. For more details, please provide an information email to tp@primepdf.com with reference number ANDREAGIGLIOTTI683564 as it will allow us to quickly identify your account and ensure this is handled promptly.
Thank you!
PrimePDF Team
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
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Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.