Presto Coffee Roasters Anmeldelser 

272
•
TrustScore 3.5 av 5

3,6

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

This is the perfect instant coffee available for online orders. It tastes absolutely amazing, smooth but full of flavour, both decaf and house blend, we can't fault it at all. The 500gr tins are the p... Vis mer

Selskapet har svart

Vurdert til 3 av 5 stjerner

My search for a strong coffee tasting coffee continues. I have tried numerous and thought I’d splash out on Presto Intenso from Waitrose. Lovely packaging and I always love the smell when coffee is fi... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

I purchased instant coffee on ebay. Just coffee. Because my favourite one in Tesco discontinued, tried dozens more after, couldn't find for my taste. After I tried this particular presto instant c... Vis mer

Vurdert til 5 av 5 stjerner

I knew i didn't want a fruity coffee...they give me headaches.....but didn't know which beans to order, so I went by flavour. The Brazilian (bittersweet dark chocolate and caramel flavours) and the Ho... Vis mer

Informasjon om virksomheten

  1. Kafferistere

Skrevet av virksomheten

Presto is an independent UK coffee company on a mission to make great coffee simple. We believe quality coffee should fit into real everyday life, whether that means a quick premium instant coffee before the school run, freshly brewed ground coffee at the weekend, whole beans for your machine, or convenient coffee bags for work, travel and busy mornings. Best known for our barista-grade instant coffee, Presto also offers whole bean coffee, ground coffee and individually wrapped coffee bags, giving customers an easy way to enjoy better coffee however they like to brew. Our range includes smooth, bold, decaf and half-caf options, all designed to deliver proper flavour without unnecessary fuss, equipment or coffee snobbery. We are proudly B Corp certified and use coffee sourced from Rainforest Alliance certified farms. Sustainability has always been central to Presto, from responsible sourcing to our recyclable and plastic-free packaging. We believe good coffee should taste great, be easy to enjoy, and be made with care for people and the planet. Presto is stocked online and in leading retailers including Waitrose, Co-op, Ocado, Booths and other selected partners. Customers can also buy directly through our website, on Amazon, and through our coffee subscriptions. Whether you are ordering instant coffee, coffee beans, ground coffee or coffee bags, our team is here to help with product questions, deliveries, subscriptions and anything that is not quite right. We keep things friendly, practical and refreshingly fuss-free. Presto exists to upgrade everyday coffee: better taste, better convenience and better packaging, one simple cup at a time.


Kontaktopplysninger

3,6

Middels

TrustScore 3.5 av 5

272 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 71 % av de negative anmeldelsene sine

Bruker vanligvis over én måned på å svare

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

3,6

Alle anmeldelser

(272)

22 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Such a great company to deal with

I just love when a company goes above and beyond. Presto Coffee are such a great company to do business with. The staff are so helpful and knowledgable and it's obvious that they want your custom. With that service, it's no wonder I keep going back.

14. mars 2023
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Svar fra Presto Coffee Roasters

Hi Malcolm, thanks for taking the time to write such a kind review. We're really happy to hear our team have been helpful and that our service keeps you coming back. We appreciate your continued support. James

Vurdert til 5 av 5 stjerner

Fast efficient service with great…

Fast efficient service with great tasting coffee.

26. februar 2023
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Svar fra Presto Coffee Roasters

Hi Sally, thanks so much for your feedback. We're pleased to hear the ordering was easy, delivery was quick and you enjoyed the coffee. Your support means a lot. James

Vurdert til 3 av 5 stjerner

Beans weren't roasted freshly

Beans weren't roasted freshly. But loved the packaging and buying experience

27. februar 2023
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Svar fra Presto Coffee Roasters

Hi, thanks for your feedback. I’m sorry to hear the beans didn’t taste as fresh as you expected. We appreciate you letting us know and will look into this. Glad to hear you enjoyed the packaging and the buying experience.
James

Vurdert til 5 av 5 stjerner

Quality of the roasted beans is consistently good

Delivery is quick. Quality of the roasted beans is consistently good. Product is packaged well.

25. februar 2023
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Svar fra Presto Coffee Roasters

Hi Richard, thank you for the review. We’re delighted to hear you find our roasted beans consistently good and that the delivery and packaging meet your expectations. Feedback like this keeps us going! Thanks again for your support. James

Vurdert til 5 av 5 stjerner

Delicious coffee

Delicious coffee. Fantastic customer service.

24. februar 2023
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Svar fra Presto Coffee Roasters

Hi Monique, thanks so much for the lovely review. We’re thrilled you’re enjoying the coffee and that our customer service has hit the mark. Comments like yours make our day! Thanks for your support. James

Vurdert til 5 av 5 stjerner

Great customer service

Great customer service, prompt delivery and delicious coffee beans, what more do you need!

24. februar 2023
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Svar fra Presto Coffee Roasters

Hi Gary, thanks for taking the time to leave such a kind review. We’re delighted you appreciate our customer service, prompt delivery and delicious coffee beans – that’s exactly what we aim for! Thanks again for your support. James

Vurdert til 5 av 5 stjerner

Beautiful coffee

27. februar 2023
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Svar fra Presto Coffee Roasters

Hi David, thanks for the quick review. We’re really pleased to hear you think our coffee is beautiful – that’s lovely feedback. Thanks for your support! James

Vurdert til 5 av 5 stjerner

Great coffee

Great coffee - the best imho, good prIces & efficient delivery

25. februar 2023
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Svar fra Presto Coffee Roasters

Hi Matt, thanks for taking the time to leave a review. We’re chuffed you think our coffee is the best and that you appreciate the good prices and efficient delivery. That’s exactly what we strive for! Cheers for the support. James

Vurdert til 4 av 5 stjerner

Coffee bags taste differently to the…

Coffee bags taste differently to the previous ones purchased (I note the price is reduced) but still a good cup produced.

17. februar 2023
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Svar fra Presto Coffee Roasters

Hi Graham, thanks for your feedback and for sticking with our coffee bags. I’m sorry they tasted different to what you’ve had before – we sometimes tweak our blends, but we always aim for consistent quality. Please message us via the website with your order details so we can look into this properly and make sure you’re happy with your next cup. Thanks again for your support. James

Vurdert til 1 av 5 stjerner

Despite removing myself from the…

Despite removing myself from the subscription service because of big increase in price, and unsubscribed from emails. This is the last in many efforts to “rate my experience “
As you can probably guess, I am not impressed.

6. februar 2023
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Svar fra Presto Coffee Roasters

Hi Mark, I'm sorry to hear you felt hassled after unsubscribing due to our price increase. We never want our emails to be a nuisance. I'll make sure our team reviews the communication settings. If you'd like to chat about your experience or give us another shot, please reach out via our website. Thanks for your feedback. – James

Vurdert til 5 av 5 stjerner

Great coffee beans

Great coffee beans, easily ordered and delivered quickly

26. januar 2023
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Svar fra Presto Coffee Roasters

Hi Jim, thanks for the lovely review. We're thrilled you're enjoying our beans and that delivery was quick. Your support means a lot – James

Vurdert til 5 av 5 stjerner

Nice coffee

Nice coffee, delivered on time Great taste what more’s to be said

1. februar 2023
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Svar fra Presto Coffee Roasters

Hi Nick, thanks for the nice review. We're happy you enjoy the taste and timely delivery. Cheers! – James

Vurdert til 4 av 5 stjerner

Original order was not delivered

Original order was delivered incorrectly by Evri and not received, Presto did eventually replace this order.

23. januar 2023
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Svar fra Presto Coffee Roasters

Hi there, thanks for your patience and for letting us know. I'm sorry your original order went astray with the courier, but I'm glad we could get a replacement out to you. We appreciate your understanding. – James

Vurdert til 5 av 5 stjerner

Great customer service. A1!

I had initially thought that part of my order was not shiped and contacted customer services, who imediately corrected the problem. The coffee beans are also very nice and I've been ordering them now for over 12 months.

21. januar 2023
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Svar fra Presto Coffee Roasters

Hi Mark, thanks for sharing your experience. I'm glad our team could sort the issue quickly and that you're enjoying the beans after a year. Appreciate your support! – James

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