Presto Coffee Roasters Anmeldelser 

272
•
TrustScore 3.5 av 5

3,6

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For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

This is the perfect instant coffee available for online orders. It tastes absolutely amazing, smooth but full of flavour, both decaf and house blend, we can't fault it at all. The 500gr tins are the p... Vis mer

Selskapet har svart

Vurdert til 3 av 5 stjerner

My search for a strong coffee tasting coffee continues. I have tried numerous and thought I’d splash out on Presto Intenso from Waitrose. Lovely packaging and I always love the smell when coffee is fi... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

I purchased instant coffee on ebay. Just coffee. Because my favourite one in Tesco discontinued, tried dozens more after, couldn't find for my taste. After I tried this particular presto instant c... Vis mer

Vurdert til 5 av 5 stjerner

I knew i didn't want a fruity coffee...they give me headaches.....but didn't know which beans to order, so I went by flavour. The Brazilian (bittersweet dark chocolate and caramel flavours) and the Ho... Vis mer

Informasjon om virksomheten

  1. Kafferistere

Skrevet av virksomheten

Presto is an independent UK coffee company on a mission to make great coffee simple. We believe quality coffee should fit into real everyday life, whether that means a quick premium instant coffee before the school run, freshly brewed ground coffee at the weekend, whole beans for your machine, or convenient coffee bags for work, travel and busy mornings. Best known for our barista-grade instant coffee, Presto also offers whole bean coffee, ground coffee and individually wrapped coffee bags, giving customers an easy way to enjoy better coffee however they like to brew. Our range includes smooth, bold, decaf and half-caf options, all designed to deliver proper flavour without unnecessary fuss, equipment or coffee snobbery. We are proudly B Corp certified and use coffee sourced from Rainforest Alliance certified farms. Sustainability has always been central to Presto, from responsible sourcing to our recyclable and plastic-free packaging. We believe good coffee should taste great, be easy to enjoy, and be made with care for people and the planet. Presto is stocked online and in leading retailers including Waitrose, Co-op, Ocado, Booths and other selected partners. Customers can also buy directly through our website, on Amazon, and through our coffee subscriptions. Whether you are ordering instant coffee, coffee beans, ground coffee or coffee bags, our team is here to help with product questions, deliveries, subscriptions and anything that is not quite right. We keep things friendly, practical and refreshingly fuss-free. Presto exists to upgrade everyday coffee: better taste, better convenience and better packaging, one simple cup at a time.


Kontaktopplysninger

3,6

Middels

TrustScore 3.5 av 5

272 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 71 % av de negative anmeldelsene sine

Bruker vanligvis over én måned på å svare

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

3,6

Alle anmeldelser

(272)

22 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Excellent value superior flavoured coffee

Great coffee at a great price. Even the standard house espresso beans beat most others hands down. Amazing nutty after taste.

1. mai 2023
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Svar fra Presto Coffee Roasters

Thanks for the lovely feedback, Mike! We're thrilled you're enjoying our Standard House Espresso beans and that you find them great value. We appreciate your support.

Vurdert til 5 av 5 stjerner

Good taste

Good taste, good service.

24. april 2023
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Svar fra Presto Coffee Roasters

Thanks so much for your review, Diane! We're delighted you enjoyed the taste and found our service up to scratch. We really appreciate your support.

Vurdert til 5 av 5 stjerner

Freshly roasted coffee always

Freshly roasted coffee, quick delivery.

12. april 2023
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Svar fra Presto Coffee Roasters

Thanks so much for taking the time to leave a review. We're pleased to hear you enjoyed the freshly roasted coffee and quick delivery! We really appreciate your support.

Vurdert til 5 av 5 stjerner

Great tasting fresh coffee

Great fresh coffee. Amazing service

18. april 2023
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Svar fra Presto Coffee Roasters

Hi, thanks for the great review. We're pleased you enjoy the fresh coffee and find our service amazing. Much appreciated. James

Vurdert til 5 av 5 stjerner

Brilliant coffee, excellent Customer service.

I was looking for an instant coffee with a difference & came across Presto.
Rather pricey, but (almost!) worth the price tag for its smooth texture and 'authentic' taste. I said 'almost' worth the cost, simply because, if you're an avid coffee drinker, regular Instant Presto drinking makes a bit of a dent in a carefully managed budget!
Running out of my 1st 100gr tin of Instant Presto, I ordered my next one, only to find out that they were all sold out! I was informed that they had 2 left in the Warehouse so, without taking a closer look, I ordered one.... and discovered that I had, in fact, placed an order for an industrial tin of Instant!!! Luckily, Customer Service was very pleasant, and efficient, and the order was cancelled.
I expected to have months long of waiting for the new supplies to arrive, but within a week they had, and a few days later, I was able to have my 'Presto fix'!
So, Thumbs-up to the Presto Team and their least 'instant-tasting' Instant Columbian Coffee! Count me in as a regular Presto Customer from now on!

16. april 2023
Vurdert til 5 av 5 stjerner

Expectations fulfilled

Great flavour, great service and fulfilled my expectations.

9. april 2023
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Svar fra Presto Coffee Roasters

Hi Deana, thanks for the kind review. We're delighted the flavour and service met your expectations. Appreciate your support. James

Vurdert til 5 av 5 stjerner

Best instant coffee going

Best instant coffee going! Would recommend to anyone

31. mars 2023
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Svar fra Presto Coffee Roasters

Hi Ethan, thank you for the fantastic review! We're thrilled to hear you think our instant coffee is the best and that you'd recommend it to others. Your support really means a lot to us. Enjoy your cups! James

Vurdert til 5 av 5 stjerner

Great coffee

17. mars 2023
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Svar fra Presto Coffee Roasters

Hi Adam, thanks for taking the time to leave such a positive review. We're delighted you're enjoying the coffee and really appreciate your support. Enjoy! James

Vurdert til 5 av 5 stjerner

Great coffee at a great price

Really enjoyable coffee from a B corp (which is important to us) at a good sustainable price. Prompt delivery. Our go to daily espresso and pour over.

26. mars 2023
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Svar fra Presto Coffee Roasters

Hi there, thank you for the great review! We're so pleased you enjoy our coffee at a fair, sustainable price and appreciate that we're a B Corp. It's fantastic to hear deliveries are prompt and that we're your go-to for daily espresso and pour-overs. Thanks for your support! James

Vurdert til 5 av 5 stjerner

flawless experience

Great coffee, good prices, quick delivery.

20. mars 2023
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Svar fra Presto Coffee Roasters

Hi Sergei, thanks for taking the time to leave a 5-star review! We're delighted you had a flawless experience with great coffee, good prices and quick delivery. We appreciate your support – enjoy! James

Vurdert til 4 av 5 stjerner

Packaging minimal but enough

Packaging minimal but enough. Despatch OK.

10. mars 2023
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Svar fra Presto Coffee Roasters

Hi George, thank you for the feedback! We're glad you found our packaging minimal yet sufficient and that dispatch was okay. Keeping waste down while ensuring your coffee arrives safely is important to us. Thanks for your support – enjoy your brews! James

Vurdert til 5 av 5 stjerner

Excellent service

Excellent service from Francesca and the team as always! Love their instant - it’s one of the best I’ve ever had!

9. mars 2023
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Svar fra Presto Coffee Roasters

Hi Amir, thank you so much for the lovely feedback! We're delighted you rate our instant coffee so highly and that Francesca and the team consistently provide excellent service. Hearing it's one of the best you've ever had means a lot. Thanks for your support! James

Vurdert til 1 av 5 stjerner

They use Evri (Hermes) as their…

They use Evri (Hermes) as their courier.

Initially delivery was allegedly delivered, then they provided several erroneous updates and ultimately I had to have Presto send another bag of coffee 1 week later.

The customer service team were friendly, but given that my very first order was a disaster then I'll stick with a competetor as at least I have faith in their courier.

UPDATE - I've just had a response after 3 years! Extremely poor, won't be using again.

9. mars 2023
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Svar fra Presto Coffee Roasters

Hi Jordan, I'm really sorry to read about the delivery issues you had with our courier – that's absolutely not the experience we want anyone to have. I'm glad the team were friendly, but it's disappointing that your first order went so wrong. Please message us through the Presto website with your order details so we can look into this properly and put it right, whether that's resending your coffee or arranging a refund. Thank you for the feedback, and apologies again for the trouble. James

Vurdert til 5 av 5 stjerner

Let me know if my order has failed through a card rejection

When my card expires / won’t pay , please send me a Text reminder. Or email …. But this is my GO- To Coffee !

20. desember 2022
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Svar fra Presto Coffee Roasters

Hi there, thanks for letting us know and for making Presto your go‑to coffee. I'm sorry your order ran into a card issue without any notice – that's frustrating. We'll look at improving our reminder system so you get a text or email when a payment fails. In the meantime, if you ever have trouble with a subscription renewal, please message us via the website and we'll get it sorted. Thank you for the feedback, and for sticking with us. James

Vurdert til 5 av 5 stjerner

Very good coffee fast delivery although…

Very good coffee fast delivery although post Office didn’t deliver within time slot provided

17. mars 2023
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Svar fra Presto Coffee Roasters

Hi Robert, thanks for the review and for the nice words about the coffee and delivery. I'm sorry the Post Office didn't deliver within the time slot you were given – that's frustrating when you're looking forward to your coffee. While we rely on delivery partners for the final mile, we're always working with them to improve the experience. Thanks again for choosing Presto, and we hope you continue to enjoy the coffee. James

Vurdert til 5 av 5 stjerner

Quick, tasty & good value

Quick delivery, good price and great coffee.

11. mars 2023
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Svar fra Presto Coffee Roasters

Hi Max, thank you so much for taking the time to leave a review. We’re really pleased you’re enjoying the quick delivery, great value and, most importantly, the coffee itself! Your support means a lot to us – here’s to many more cups. James

Vurdert til 5 av 5 stjerner

Great coffee

16. mars 2023
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Svar fra Presto Coffee Roasters

Hi Paul, thanks for the quick review and for the kind words! We’re delighted you think our coffee is great – that’s music to our ears. Appreciate you taking the time to share. James

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