Prepped Pots Anmeldelser 1 749

TrustScore 3.5 av 5

3,3

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 3 av 5 stjerner

Meh! Nothing particularly good or bad about my recent experience. I like the convenience of ready made meals and have tried a few different services. Prepped pots is probably the worst out of the ones... Vis mer

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Vurdert til 3 av 5 stjerner

I enjoy the flavour of their protein meals but I’m not a fan of the new packaging. I’ve been expecting a price increase but was shocked when it went up by 40%! I cannot accept an increase like this... Vis mer

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Vurdert til 4 av 5 stjerner

Delivery was not great. The box was left on the doorstep with no indication that it had been delivered; no knock no ring. So far have tried one meal and found it quite tasty albeit the portion was... Vis mer

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Vurdert til 3 av 5 stjerner

Since the recent packaging/recipe changes and price increase, I feel the quality has dipped slightly. The meats are definitely of a noticeably poorer quality and quite rubbery. The meals as a whole la... Vis mer

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Informasjon om virksomheten

  1. Helsekostbutikk

Skrevet av virksomheten

Just heat, eat, and enjoy! Our prepared meal delivery services provide fully cooked, healthy meals made by real chefs that are ready to eat in minutes.


Kontaktopplysninger

3,3

Middels

TrustScore 3.5 av 5

2k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Vurdert til 3 av 5 stjerner

The food is fine but they have now…

The food is fine but they have now changed it so you can not change the dates of your delivery only skip for an entire month. This now causes issues because you either accumulate more than you want or do not have enough for the next time period. It makes me want to cancel the whole thing and go elsewhere, where they are more flexible.

1. januar 2026
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Svar fra Prepped Pots

Thank you for your feedback.

We understand the importance of flexibility with delivery dates, and we want to reassure you that if you reach out to our support team, we can of course amend your delivery date or adjust your schedule to suit your needs.

We appreciate your support and honest review.

Vurdert til 4 av 5 stjerner

I usually have good experience

I usually have good experience . But last couple of orders I have been disappointed as lots of meals been out of stock therefore not the best choices. Also finding out at the last minute that they are substituting items with ones I don’t like .

1. januar 2026
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Svar fra Prepped Pots

Thank you for your feedback and for sharing your recent experience.

We’re really sorry to hear about the disappointment with your last few orders.

We have been transitioning some older meals out while introducing new ones, which unfortunately caused some temporary stock issues and substitutions.

This is not our usual standard, and we truly appreciate your patience while we work through these changes. Thank you for your continued support.

Vurdert til 4 av 5 stjerner

We started using prepped pots a few…

We started using prepped pots a few weeks ago and they are ok do the job but very repetitive. Please do more meals I’m bored already

30. desember 2025
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Svar fra Prepped Pots

Thank you for your feedback.

We appreciate your honesty and understand how important variety is.

Since your review, we’ve updated our menu and launched new meals to offer more choice and keep things exciting. We hope you’ll enjoy the new additions!

Thank you for your support.

Vurdert til 4 av 5 stjerner

Company is good

Company is good, prices are good and quality of foods is also good.
I do think the app needs work and updating as seems slightly buggy and hard to make contact to company through it.

28. desember 2025
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Svar fra Prepped Pots

Thank you for taking the time to share your feedback.

We’re really glad to hear you’re happy with our food quality and pricing.

We also appreciate your honesty about the app experience and will be passing this feedback on as we continue to make improvements.

Thank you for all your support!

Vurdert til 5 av 5 stjerner

Tasty and varied menu

The meals are so tasty, I look forward to my delivery. The options cover every aspect of dietary intake from drinks to crumpets to complete meals. 😊

31. desember 2025
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Svar fra Prepped Pots

Thank you so much for your review.

Please accept our apologies for the delay in acknowledging your feedback.

We really appreciate the time you’ve taken to share it. Your support truly means a lot to us.

Vurdert til 2 av 5 stjerner

Charged me admittedly with refund

Charged me admittedly with refund. Even thought I had cancelled due to being overseas.

Not the best customer experience and service

13. januar 2026
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Svar fra Prepped Pots

Thank you for your review,

We are so sorry to hear of the issue you had regarding your subscription.

We can see this was delayed for you as requested however unfortunately due to higher ticket volumes this restarted prior to when was required and apon our customer support team responding the order had gone through.

We can confirm this was then cancelled and refunded iwithout delay, we are very sorry for our delayed response as this is not our usual level of service. Our apologies once again.

Thank you for your review, we truly appreciate your feedback.

Vurdert til 5 av 5 stjerner

First class very impressed with the…

First class very impressed with the food and overall service and delivery
Thank you pepper pot team

29. desember 2025
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Svar fra Prepped Pots

Thank you so much for your review.

Please accept our apologies for the delay in acknowledging your feedback.

We really appreciate the time you’ve taken to share it. Your support truly means a lot to us.

Vurdert til 3 av 5 stjerner

Fine, but quite average

The meals were fine - as you might expect for pre-portioned microwaveable meals. Lacked flavour and the chicken in particular felt very processed/inauthentic. Totally edible but not sure I’d reorder.

11. januar 2026
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Svar fra Prepped Pots

Thank you for your honest feedback.

We’re glad the meals were convenient for you.

We use 100% chicken breast in our meals and are very sorry to hear that the flavour and texture didn’t meet your expectations.

Your comments are valuable to us and will help us continue to improve our offerings, thank you again for your review.

Vurdert til 2 av 5 stjerner

missing Items

I have been using them a while and they can be hit and miss in terms of the amounts of ingredients in each pot/meal . On this most recently delivery they wrote to me explaining that half of my order was unavailable and i would be refunded. i was charged £10 less than the normal £70 , i wouldn't call that a refund , would you?!

11. januar 2026
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Svar fra Prepped Pots

Thank you for your feedback.

We are very sorry to hear there was some stock issues regarding your revent order, this is not the usual standard we aim to provide and we appreciate the inconvenice caused.

In regards to the refund value, we cannot see the ticket on our system refrencing this, for further clarity on the amount refunded and the price breakdown of how this is calculated please do not hesitate to get back in touch with our customer service team. They will ensure the value of this is correct and be more than happy to further advise.

Thank you again for your review, we appreciate your feedback.

Vurdert til 3 av 5 stjerner

So far they have tasted great but the…

So far they have tasted great but the salt content is really high on most of the dishes.

9. januar 2026
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Svar fra Prepped Pots

Thank you for your feedback.

We’re glad to hear you’re enjoying the meals. We appreciate your comments regarding the salt content and would be happy to discuss this further with you.

Please don’t hesitate to reach out to our support team so we can address your concerns.

Thank you again for your honest review.

Vurdert til 1 av 5 stjerner

Order didn’t turn up on the arranged…

Order didn’t turn up on the arranged date that was payed for. No emails mentioning a delay and it took my 6 emails sent to them to get 1 response.
Not even an apology.
DO NOT USE

11. januar 2026
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Svar fra Prepped Pots

Thank you for your feedback,

We are very sorry to hear there was an issue with your order.

We can confirm your order was unfortunately rescheduled due to weather conditions at the time, we sent you an email update regarding this in which we apologised for any inconvenice caused.

This delivery experience is not our usual standard and we can see you received a response from customer support the next day from your first message, we do apologise for the response delay caused by higher ticket volumes due to the adverse weather.

Thank you again for your review, we appreciate your feedback.

Vurdert til 5 av 5 stjerner

Arrived on time and I’m enjoying the…

Arrived on time and I’m enjoying the meals!

5. januar 2026
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Svar fra Prepped Pots

Thank you so much for your review.

Please accept our apologies for the delay in acknowledging your feedback.

We really appreciate the time you’ve taken to share it. Your support truly means a lot to us.

Vurdert til 1 av 5 stjerner

I haven’t received them.

I haven’t received them.

8. januar 2026
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Svar fra Prepped Pots

Thank you for your review, please except our sincere apologies in our delayed acknowledgment of this.

We are also very sorry to hear there was an issue with your delivery. This is not the standard we expect of our delivery partner and while logistical issues can occur on occasion we appreciate the inconvenience this causes.

We can see we have since had this resolved for you by customer support, once again we are very sorry for this issue.

Thank you for your review, your feedback is appreciated.

Vurdert til 2 av 5 stjerner

Beef isn't fit for human consumption

We've been buying Prepped Pots for about a year. Overall the quality has been pretty good but the meals have always lacked a lot of meat, especially any meals with beef in. We've kind of looked past that because beef is expensive. However, more recently we bought two Hungarian Stroganoffs which was absolutely vile. Not only did it taste awful the beef wasn't fit for human consumption. There was not one bit of beef that wasn't gristle or was edible and this is no exaggeration. My husband tried the second a few days later and his was exactly the same. This 'beef' wouldn't even be suitable for dog food. It's really made us consider whether we continue buying them.

12. januar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Excellent.

Excellent. Food tastes great and very reasonably priced. For the physique goal, busy people on-the-go, these pots are just ease to reach your nutritional targets.

21. desember 2025
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Svar fra Prepped Pots

Thank you so much for your review.

Please accept our apologies for the delay in acknowledging your feedback.

We really appreciate the time you’ve taken to share it. Your support truly means a lot to us.

Vurdert til 5 av 5 stjerner

Had these meals for over a year now

Had these meals for over a year now, great value for money, always delivered on time and very tasty.

17. desember 2025
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Svar fra Prepped Pots

Thank you so much for your review.

Please accept our apologies for the delay in acknowledging your feedback.

We really appreciate the time you’ve taken to share it. Your support truly means a lot to us.

Vurdert til 1 av 5 stjerner

Took money out bank without permission…

Took money out bank without permission then say it said it was .y fault and also found use plaster in food

1. januar 2026
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Svar fra Prepped Pots

We are sorry about this.

We can see that you had an active subscription that you cancelled after the last charge date, so the order would have been processed and this has been received by yourself. We can confirm that any future orders have now been cancelled.

We can see that you are in contact with our customer service team, but you have not mentioned anything about finding an item in your food. Please do share images with our team, so they can look in to this for you, as we take situations like this very seriously.

We apologise for any inconvenience caused.

Vurdert til 5 av 5 stjerner

Prompt delivery

Prompt delivery ; well packaged

18. desember 2025
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Svar fra Prepped Pots

Thank you so much for your review.

Please accept our apologies for the delay in acknowledging your feedback.

We really appreciate the time you’ve taken to share it. Your support truly means a lot to us.

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