Meh! Nothing particularly good or bad about my recent experience. I like the convenience of ready made meals and have tried a few different services. Prepped pots is probably the worst out of the ones... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
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I enjoy the flavour of their protein meals but I’m not a fan of the new packaging. I’ve been expecting a price increase but was shocked when it went up by 40%! I cannot accept an increase like this... Vis mer
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Delivery was not great. The box was left on the doorstep with no indication that it had been delivered; no knock no ring. So far have tried one meal and found it quite tasty albeit the portion was... Vis mer
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Since the recent packaging/recipe changes and price increase, I feel the quality has dipped slightly. The meats are definitely of a noticeably poorer quality and quite rubbery. The meals as a whole la... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
Just heat, eat, and enjoy! Our prepared meal delivery services provide fully cooked, healthy meals made by real chefs that are ready to eat in minutes.
Kontaktopplysninger
Storbritannia
- support@preppedpots.com
- preppedpots.com
3,3
Middels
2k anmeldelser
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
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New packaging is very annoying!
No issues with the new recipes for the ready meals but they've switched from tubs to the trays with the peel-back plastic film that you can't actually peel back without shredding it. Very annoying with meals that you have to stir halfway through
8. februar 2026
Svar fra Prepped Pots
Good Afternoon,
Thank you for your email.
We apologize for your experience with the trays compared to the round containers. We will raise this with our quality control team so they are aware of the concerns with the plastic film.
Let us know if we can do anything else for you - we're here to help.
Good service
Good service, great flavour, meal size adequate, I am favourably impressed
7. februar 2026
Svar fra Prepped Pots
Thank you so much for your wonderful review!
We’re delighted to hear you’re favourably impressed and enjoying both the flavour and portion sizes.
We really appreciate your feedback!
Great Food and Great Service.
5. februar 2026
Svar fra Prepped Pots
We’re delighted to hear you had a great experience with us.
Thanks for taking the time to leave such lovely feedback, it means a lot!
Salty
I find the products very salty I’m afraid. They are quite tasty just too salty for my liking
5. februar 2026
Svar fra Prepped Pots
Thank you for taking the time to share your feedback. We’re pleased to hear you found the products tasty, but we’re sorry to learn they were a little too salty for your preference.
Your comments are really important to us, and we’ve passed your feedback on to the relevant team for review.
We appreciate you letting us know.
Just ok
Just ok, ingredients consist of mainly of rice, very little chicken or veg, I don't think I'll be ordering again,
6. februar 2026
Svar fra Prepped Pots
Thank you for taking the time to share your feedback.
We’re sorry to hear that your meal didn’t quite meet expectations. Our recipes are designed to offer balanced portions, but we completely understand that if it felt like there was too much rice and not enough chicken or vegetables, that would be disappointing.
Your comments are really valuable, and we’ll be sure to pass this on to our product team for review
We appreciate you giving us a try and hope we may have the opportunity to provide a better experience in the future.
Awful new meals.
Change of recipe, wasn’t informed. Asked for refund, denied.
Taking custom elsewhere.
1. februar 2026
Svar fra Prepped Pots
Thank you for your feedback, and we’re sorry to hear you’re unhappy with the recent recipe change. We understand how frustrating it can be if something you regularly order is updated without it being clear at the time of purchase.
Recipe updates can happen as we develop and refine our ranges, and details are updated on the product pages accordingly and emails sent to customers to inform them.
That said, we do value your feedback and will ensure your comments are shared with the relevant team
Sudden decline in quality and service level - long standing customer had to stop ordering.
Our orders are regularly lost in shipping, and what does show up is often late, not what we ordered (where you swap meals at the last moment after it is too late for me to change it), and the food that we did intend to order is very poor quality, often containing bone, very high levels of gristle, and in some cases plastic. Film seals are often broken and have several times ruined entire shipments. Customer service have been generous with refunds but we in the end after 2 years of ordering reached the point of cancellation because of the service level and quality just getting poorer and poorer. It is such a shame, this used to be a service i recommended to everyone, and unfortunately its just tried to expand too fast too quickly and cut costs too much that it has really lost the spirit of what it once was. I did not accept the discount when i tried to cancel the subscription because at this point, the food and service level is just simply not worth any amount of money.
11. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Prepped Pots
Thank you for taking the time to share such detailed feedback, and we’re genuinely sorry to read about your experience. After two years of ordering, it’s especially disappointing to hear that you’ve felt the service and quality have declined over time. That’s never what we want for long-standing customers who once recommended us.
We’re particularly concerned by your comments regarding lost deliveries, last-minute swaps, damaged film seals, and the quality issues you’ve described. While refunds may have been processed, we fully appreciate that repeated issues understandably erode trust — and that’s something a refund alone cannot fix.
Your feedback has been noted and will be shared with our operations and product teams, as this is not the standard we aim to deliver. We’re truly sorry it reached the point where you felt cancellation was the only option.
We do appreciate the time you spent with us and your honesty in explaining why you’ve stepped away.
New recipes not for me
I had a subscription for a while and loved the old pots however, this order came with the new recipes which are so disappointing. I’ve dried a few meals of my subscription but they’re far more soggy and for the first time in receiving my prepped pots, I feel like I’m eating a supermarket ready meal. The satay pots also have around 200 cals more per pot than the originals which is so disappointing (the email said like for like which is not the case) especially since they definitely seem like they have less greens, sloppy but pasty.
1. februar 2026
Svar fra Prepped Pots
Thank you for taking the time to share such detailed feedback — we’re really sorry to hear you’re disappointed with the new recipe pots. We completely understand how frustrating it must be when something you’ve enjoyed for a while changes and doesn’t meet your expectations.
We appreciate you highlighting the texture, balance of greens and calorie difference in the satay pots. The intention with any updates is to improve or maintain quality, not take away from it, so your comments are really important. We’ll be passing this feedback directly to our product team for review.
We truly value long-term subscribers like yourself and appreciate you taking the time to let us know.
The flatbread pizza was crushed which…
The flatbread pizza was crushed which was a shame and the packaging was all soggy.
4. februar 2026
Svar fra Prepped Pots
Thank you for your feedback, and we’re really sorry to hear that your flatbread pizza arrived crushed and that the packaging was soggy. That’s certainly not the condition we expect our products to arrive in.
Please contact our Customer Service team with your order details and, if possible, a photo of the damage so we can investigate this properly and put things right for you.
Svar fra Prepped Pots
Thank you for your lovely review!
We are so pleased to hear you have been enjoying our products, getting it right for our customers means so much to us!
Thank you for your kind feedback, we appreciate all your support.
Change recipe to sub without knowledge.
Used to have a subscription for the meat feat pasta (it was amazing!!)
They’ve changed the recipe and now it’s god awful, made a complaint and asked for refund.
Was never told my meal would be different, changed without knowledge.
Cancelled subscription, pending refund…depending on outcome, depends if I will resub and change meal.
3. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Prepped Pots
Thank you for your feedback.
We are very sorry to hear the new meals are not to your liking, these have been updated and changed following customers feedback and requests.
We are also sorry to hear you did not receive our update regarding this change, we can confirm this was sent out as a email to all our Prepped Pot customers.
Thank you again for your review, we sincerely apologise once again that the new meals were not enjoyed, your feedback is appreciated.
This review is 5* down to 1 *
This review is 5* down to 1 *
I’ve been using these guys for more than a year and always liked the meals, no nasties, portion sizes - little and often and packaging allowed lots to be stored in the freezer. Good customer service too.
UNFORTUNATELY they have recently changed the meals. Now full of flavourings and E numbers - check the ingredients list! High in saturated fat too.
And packaging, much larger so they don’t all fit in my freezer any more and the film splits on the packages and wastes food.
I will likely be changing to another prep service which is a shame as have enjoyed using these guys but they have just killed their customer base by changing the food - anyone serious about what they fuel their body with can’t justify eating all that junk in the ingredients list
Shame guys! You need to fire your product development team!
1. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Prepped Pots
Thank you for taking the time to share your feedback.
We are very sorry to hear the change in meals has left you disappointed, this is not the experience we have aimed to provide with this update to our selection.
In regards to the ingridients in our meals, every care is taken to ensure high quality meats and ingridients are used with as little aditives as possible.
If you would like further support on any of the issues raised please do not hesitate to contact customer support, they will be more than happy to further advise and support you regarding this.
Thank you again for your review, your feedback is appreciated.
Meals a delicious healthy and filling
Meals a delicious healthy and filling. I used to order alot or buy quick to make food from supermarkets and this has worked out a tiny bit cheaper for me too.
31. januar 2026
Svar fra Prepped Pots
Thank you for your great review!
We are so happy to hear you are enjoying your meals and finding savings in our products.
Your support truly means the most to us, thank you again for your kind feedback!
Good portion sizes for one person
So far I have tried the meat feast pizza, which was great, and the chicken and mash which was also good but had too much pepper.
I was a little disappointed that there weren’t any recipes included. But I am glad I have found a subscription service that offers meals for one person. Other boxes were too large which meant the ingredients and meals were spoiled before I was able to eat them.
7. februar 2026
Svar fra Prepped Pots
Thank you for taking the time to share your feedback.
We’re pleased to hear you’re enjoying the portion sizes and that the meals are well suited for one person.
While our meals don’t include recipes as they’re designed to be ready-made, we’re glad you’ve found Prepped Pots to be a better fit than other services.
Thank you for all your support.
I prefer the old smaller plastic pots
I prefer the smaller plastic pots with lids to the foil ones as I usually heat my meals in a microwave and eat straight from container. The larger trays with film lids had come unsealed during transport and all the cardboard sleeves were wet and soggy
31. januar 2026
Svar fra Prepped Pots
Thank you for sharing your feedback.
We appreciate your comments regarding the packaging and understand how important it is for meals to arrive sealed and ready to use.
We’re sorry to hear some trays became unsealed during transport and caused issues with the packaging.
Please reach out to our support team so we can look into this and, of course, resolve any compromised meals for you. We appreciate you bringing this to our attention and for sharing your experience.
Tasty wholesome meals
Tasty wholesome meals. Saves me plenty of time on buying many ingredients and cook for one person. These meals I feel, are more tasty and “healthier” than supermarket bought meals. “The sauces aren’t as greasy as other meals I’ve bought in the past. Highly recommend this company.
30. januar 2026
Svar fra Prepped Pots
Thank you for your kind review!
We truly appreciate your recommendation, it is great to know you are enjoying our meals and the convenice we aim to provide.
Thank you again for all your support and lovely feedback!
Worst food ever
This has to be the worst food I have ever eaten. I could have bought tastier and cheaper and more nutritious food from the frozen isle in Aldi
5. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Prepped Pots
Thank you for your review,
We are sorry to hear the meals you tried were not to your liking and caused disappointment, this is not the experience we aim to provide.
We truly appreciate your feedback and once again we sincerely apologise the meals were not well received.
Thank you again.
on time great food choice
15. januar 2026
Svar fra Prepped Pots
Thank you for your great feedback!
It is amazing to hear you are enjoying are menu and scheduled deliveries.
Your support truly means so much to us, thank you for your kind review!
Great idea
Great idea. For a person like me that lives alome and work the majority of the day, it's the perfect and fastest solution to have my daily meals. Customer service also very great and efficient
4. februar 2026
Svar fra Prepped Pots
Thank you for your lovely feedback.
We are very happy to hear our products are providing day to day convenience for you and you have had positive experiences with our customer service team.
Your feedback and support means so much to us, thank you again!
I really don't like the new packaging
I really don't like the new packaging. They take up more space in the freezer which means I can freeze less, they take longer in the microwave and once heated the container is extremely flimsy. The food still tastes lovely but unfortunately it doesn't work for me anymore.
28. januar 2026
Svar fra Prepped Pots
Thank you for your review,
We are very sorry the change in packaging and sizings has caused inconvenience, this is a recent update following customer feedback and requests for larger more filling meal options, though we appreciate this can cause issues with storage.
We sincerely appreciate your honest feedback regarding this and we will ensure this is passed on the appropriate teams, customer feedback is very important to us and we sincerely appreciate yours. Thank you again.
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