Premier Care in Bathing Anmeldelser 766

Following surgery, we needed a bathroom replacement suitable for limited mobility. We decided on this company and have been delighted with their work. From signing the sales agreement to the work being finished was just under 2 weeks, with the actual installation being completed in 2.5 days! Simon (installing and plumbing) and Dan (Electrician) worked quietly and efficiently, causing us minimum disruption. The finished job is excellent, and we are extremely pleased with the result.

Nick the Plumber/Fitter did a great job and consulted me on the position and height of seats and grab rails. There were a couple of issues which arose during the installation. These were resolved to my satisfaction.
Two outstanding jobs were completed by Mark, when the part became available. Eve called me several times during the installation to make sure I was happy with the work.

The company are very keen to call every day during fitting ! Once paid however ~ they do not have any customer care or follow through whatsoever ~~ do check that the plan you get is actually what they will deliver .

Initially problems arose with the actual scope of my new bathroom installation not being the same as was previously agreed with the company’s salesman. However, with support from head office and the company’s project manager/surveyor matters were resolved during the course of the installation work to my satisfaction.

I would like to make special reference to the company’s plumber Mr Mark Philips who installed my new bathroom. I can highly recommend Mark who undertook all his in a very satisfactory and professional manner. Also Mark very very approachable especially in discussing my queries that arose during his installation work.

Overall I can recommend Mobility Bathing/Premier Care to undertake bathroom renovation work.

Excellent installation by Krzystof walk in shower unit.

Yoi have all been very helpful and the workmanship is excellent. They were very tidy and always arrived on time

Your text messages etc are next to impossible to read as they are light grey on white and very small I do not like Google and will not uce it.

Piotr and 'Mr Lech' did a wonderful job installing my new bathroom in a professional and in a timely manner. The experience from rep (David) and surveyor (Ravinder) to completion was seamless.
Both my home and myself were treated with respect and courtesy and the house was left clean and tidy at the end of the job.

“Keith carried out excellent work on my new bathroom. His attention to detail and professionalism were outstanding, and the finished result is exceptional. I’m extremely pleased with the outcome.”

The fitters fitted my bathroom in just a few days on a Saturday night they didn't leave until 9:30pm working hard all day. I am completely recommending this company

Excellent service all around from Eve in the office and Luke the fitter every thing carried out to a high standard with minimum distraction experienced. REF 211885

Karl, my fitter ,went above and beyond his remit by fixing a broken light fitting without my even mentioning it. He was unfailingly polite and tidied up after himself beautifully. I would recommend him willingly anytime.

We are very impressed with the company who kept us fully informed and the installer (Zakobi), who was very conscientious and friendly.

The whole process of our new bathroom installation with Premier Care was hassle free with stunning results Darryl was careful and respected our space he was always on time and went through every aspect of the installation with my Husband and myself

Ken was very good, he was very professional and done a few extras for me 🤩👍

The new bathroom was installed quickly and efficiently by one man who worked extremely hard to complete the job within 4 days.

The plumber was good and kept me informed and kept the bathroom clean

Great customer service and workmanship. Our fitter Jakub was particularly friendly and hard working. Would definitely recommend.

Our fitter, John, was an absolute machine! He completed our bathroom perfectly and within only three days.
We are totally thrilled, especially as it means I can now shower and bathe.
Please give our sincere thanks to John.

From start to finish we have had excellent help from everyone involved. The work done was to a very high standard and needless to say we are very pleased

Overall the Survey and installation of the walk-in shower and new bathroom on 6 Feb 25 were excellent, the fitters Festim and Nick worked tirelessly over the four days and always on time if not early. End result is a lovely newly fitted shower and bathroom. Unfortunately a faulty bathroom ceiling light has spoilt this whole experience, the follow up Customer Service is awful, 2 x website messages, 3 x direct emails and 1 x Customer Service phone call (promising a following day call back) has resulted in nothing. When you spend £15,572 with a company you expect a better Customer Care Service afterwards which has resulted in a drop to 4 and not 5 🌟 and being very disappointed with this Company.